Canon imagePRESS C1+ Reference Manual page 532

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Clearing Paper Jams
Press the open button to open the paper deck.
The inside lifter descends automatically.
IMPORTANT
If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power
indicator is lit), you may not be able to open the paper deck. In this case, press the control panel
power switch to reactivate the machine, then press the open button on the paper deck.
Remove any jammed paper.
Look carefully, as jammed paper may be difficult to see.