Canon imagePRESS C1+ User Manual
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Canon imagePRESS C1+ User Manual

Canon imagePRESS C1+ User Manual

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User's Guide
Read this guide first.
Please read this guide before operating this product.
ENGLISH
After you finish reading this guide, store it in a safe place for future reference.

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  • Page 1 User's Guide Read this guide first. Please read this guide before operating this product. ENGLISH After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 imagePRESS C1+ User’s Guide...

  • Page 4: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. *Indicates the manuals supplied with optional equipment. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are included on the accompanying CD-ROM.

  • Page 5: Printer Driver Installation

    Adobe Systems Incorporated website. • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

  • Page 6: Table Of Contents

    Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi How to Use This Manual .
  • Page 7 What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 System Configuration .

  • Page 8: Preface

    Preface Thank you for purchasing the Canon imagePRESS C1+. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 9: System Configuration Of Imagepress C1

    Macintosh Apple Mac: Trademarks MEAP and the MEAP logo are trademarks of Canon Inc. AppleTalk, Macintosh, and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Windows is a trademark or a registered trademark of Microsoft Corporation in the U.S. and/or other countries.

  • Page 10: Legal Notices

    Legal Notices Product Name Safety regulations require the product’s name to be registered. In some regions where this product is sold, the following name(s) in ( ) may be registered instead. imagePRESS C1+ (F146200) Preventing Counterfeit Documents This machine includes a function for aiding in the prevention of counterfeit documents. If you are copying documents that resemble paper money closely, you may be unable to get an appropriate image.

  • Page 11: Laser Safety

    Laser Safety This Product is certified as a Class I laser product under IEC60825-1:1993 and EN60825-1:1994. This means that the product does not produce hazardous laser radiation. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 12: Weee Directive

    Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe. com/environment. (EEA: Norway, Iceland and Liechtenstein)

  • Page 13: Copyright

    Canon Inc. This product includes free software and/or software modules that are licensed by Canon Inc. or its licensors from third parties. Use and distribution of this software and/or software modules are subject to conditions (a) through (g) below.
  • Page 14 Copyright (c) 1990 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley.
  • Page 15 (f ) Copyright (C) 1999, 2000, 2002 Aladdin Enterprises. All rights reserved. a. Restriction. Software is confidential copyrighted information of Canon and title to all copies is retained by Canon and/or its licensors. Software shall not be modified, decompiled, disassembled, decrypted, extracted, or otherwise reverse engineered.

  • Page 16: Disclaimers

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
  • Page 17 ■ To Avoid Unauthorized Use of the Machine Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the imagePRESS C1+. The use of this key should be strictly supervised. Security Key When using the machine, insert the security key into the main unit, and then turn it to the right.

  • Page 18: Important Safety Instructions

    . If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet . Then, contact your local authorized Canon dealer .
  • Page 19 • Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury . • Never block the ventilation slots and louvers on the machine .

  • Page 20: Power Supply

    Power Supply • Do not damage or modify the power cord . Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock . •...

  • Page 21: Handling

    OFF the main power switch, and disconnect the power cord from the power outlet . Then, contact your local authorized Canon dealer . Continued use of the machine in this condition may result in a fire or electrical shock .
  • Page 22 • Do not place your hands, hair, clothing, etc ., near the exit and feed rollers . Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing .

  • Page 23: Maintenance And Inspections

    Maintenance and Inspections • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord . Failure to observe these steps may result in a fire or electrical shock . • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed .

  • Page 24: Consumables

    • When removing jammed paper or replacing the toner cartridge, take care not to allow the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing . If they become dirty, wash them immediately with cold water . Washing them with warm water will set the toner, and make it impossible to remove the toner stains .

  • Page 25: Other Warnings

    Other Warnings For cardiac pacemaker users: This product generates a low level magnetic field . If you use a cardiac pacemaker and feel abnormalities, please move away from the product and consult your doctor . xxiii...

  • Page 26: About The Instruction Manual Cd-Rom

    About the Instruction Manual CD-ROM Contents of Instruction Manual CD-ROM Instruction Manual CD-ROM This contains the English, French, Italian, German, and Spanish versions of the following guides. ■ Easy Operation Guide • Basic Features Contains the basic operation instructions of the Copy, Mail Box, Send, Remote UI, and Printer functions. •...

  • Page 27: Color Universal Send Kit Cd-Rom

    ■ Network ScanGear Guide Contains the necessary operations before scanning from the Windows computers and instructions on scanning. ■ Windows Printer Driver Guide Contains the necessary operations before printing from the Windows computers and instructions on printing. ■ Mac Printer Driver Guide Contains the necessary operations before printing from the Macintosh computers and instructions on printing.

  • Page 28: User Manual Cd-Rom Menu

    User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.

  • Page 29: Using The Cd-Rom Menu

    Using the CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screen shot shown here is for Windows users.) For Macintosh users, double-click the [START] icon to start the CD-ROM Menu.

  • Page 30: Periodic Inspection Of The Breaker

    This machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure. If a malfunction occurs after an inspection, contact your local authorized Canon dealer. Checking the Breaker Press the main power switch to the “...
  • Page 31 • If the breaker lever does not switch to the OFF (“ ” side) position, despite carrying out the above procedure two or three times, contact your local authorized Canon dealer. Switch the breaker lever to ON (“I” side) .

  • Page 32: Check Sheet For The Periodic Inspection Of The Breaker

    Fill in the date of inspection and the name of the inspector. When the inspection is completed successfully, write a check mark under “OK. ” If not, contact your local authorized Canon dealer. (Also, write a check mark under “NG” (No Good).) Result...
  • Page 33 Before You Start Using This Machine This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ............... . . 1-2 Installation Precautions .

  • Page 34: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to temperature and humidity extremes, whether low or high .
  • Page 35 Avoid poorly ventilated locations . ■ This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms.
  • Page 36 Avoid exposing the machine to rapid changes in temperature . ■ If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all.

  • Page 37: Select A Safe Power Supply

    Select a Safe Power Supply ■ Plug the machine into a 220 - 240 V AC outlet . ■ Make sure that the power supply for the machine is safe, and has a steady voltage . Do not connect other electrical equipment to the same power outlet to which the ■...

  • Page 38: Provide Adequate Installation Space

    ■ If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand . Do not attempt to move the machine yourself . Installation Location and Handling...

  • Page 39: Handling Precautions

    Handling Precautions ■ Do not attempt to disassemble or modify the machine . ■ Some parts inside the machine are subject to high-voltages and temperatures . Take adequate precautions when inspecting the inside of the machine . Do not carry out any inspections not described in this manual . ■...
  • Page 40 OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer . Using the machine in this state may cause a fire or electrical shock . Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary .
  • Page 41 For safety reasons, turn OFF the control panel power switch of the machine when ■ it will not be used for a long period of time, such as overnight . As an added safety measure, turn OFF the main power switch, and disconnect the power cord when the machine will not be used for an extended period of time, such as during consecutive holidays .

  • Page 42: Backing Up Data

    Please regularly back up your important data, as it is possible that a malfunction in the hard disk may cause received data and stored data to be lost. Please note that Canon will not be held responsible for any damages caused by the loss of data. The data that can be backed up is indicated below.

  • Page 43: What This Machine Can Do

    What This Machine Can Do All the elements you will ever need in a colour digital multitasking machine . The imagePRESS C1+ incorporates a rich array of input and Copy output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the imagePRESS C1+ represents the Send Mail Box...

  • Page 44: Sending Function

    Sending Function* See the Sending Guide The Send function enables you to send scanned image or Original document data to file servers, or send it by e-mail or I-fax. A variety of file formats are supported (PDF, TIFF, and JPEG), which offer you greater flexibility in accommodating digital workplace environments.

  • Page 45: Network Scanning

    Using the Remote User Interface See the Remote UI Guide You can control functions, such as confirming the status of the machine, job operations, and printing instructions for data saved in inboxes, all from your PC’s Web browser. Browser See the Network ScanGear Guide Network Scanning* The Network Scan function enables you to use the imagePRESS C1+ as a conventional scanner.

  • Page 46: System Configuration

    System Configuration Optional Equipment ① ⑦ ⑥ ② ⑤ ④ ③ ⑧ ⑫ ⑩ ⑨ ⑪ 1-14 System Configuration...
  • Page 47 ① ⑥ Feeder (DADF-R1) Saddle Finisher-AA2 Originals placed in the feeder are automatically fed sheet The Saddle Finisher-AA2 is equipped with the following by sheet to the platen glass for scanning. The feeder also features: Collate, Group, Offset, and Staple (Corner, Double, automatically turns over two-sided originals to make one- or and Saddle Stitch).

  • Page 48: External View And Internal View

    External View and Internal View The optional Feeder (DADF-R1) and Copy Tray are attached . ① Clip Holder ② Edit Pen ② ③ Control Panel ④ Original Output Tray ① ③ ⑤ Security Key (Optional) ⑥ Main Power Switch ④ ⑦...

  • Page 49: Control Panel Parts

    Error indicator flashes, follow the instructions that appear on the ⑨ Main Power Indicator touch panel display. When the Error indicator maintains a steady red light, contact your local authorized Canon dealer. Lights when the main power is turned ON. ③ Counter Check key ⑩...
  • Page 50 ① ② ③ ④ ⑮ ⑤ ⑥ ⑦ ⑩ ⑨ ⑧ Page 1 of the Basic Features Screen MEAP Application Screen (Group A) ⑯ ⑰ ⑱ ⑲ ⑯ ⑰ ⑳ ⑲ Page 2 of the Basic Features Screen Page 2 of the Basic Features Screen (Group B) (Group B) Page 3 of the Basic Features Screen...
  • Page 51 ① ⑩ Copy/Express Copy Interrupt Press this key to access the machine’s copying functions. Press to interrupt a copy job to make priority copies. ② ⑪ Send Finishing Press this key to access the machine’s sending functions. Press to select the Collate, Group, or Staple mode. ③...
  • Page 52 • The top of the touch panel display may differ according to the optional equipment attached to the machine. Attached Optional Equipment Displayed Function Keys None imagePRESS Server imagePRESS Server and Web Access Software • The meanings of the icons that appear in the Job/Print Status Display Area (on the bottom left of the screen) are described below: Icon (Type of Job) Description...

  • Page 53: Main Power

    Main Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to Turn ON the Main Power This section explains how to turn ON the main power. Make sure that the power plug is firmly inserted into the power outlet .
  • Page 54 Press the main power switch to the “I” side . The main power switch is located on the right side of the machine . ( I side) (    side) The main power indicator on the control panel lights when the main power switch is turned to the “I” side.
  • Page 55 ☐ The screen below is displayed when the machine is ready to scan. The machine is ready to scan in approximately one minute after the screen above appears. 1-23 Main Power...
  • Page 56 ● If login authentication by a login service (SSO-H or SSO) is not set, and MEAP is selected as the initial function in Common Settings (from the Additional Functions screen): ☐ The Start Up screen is displayed until the machine is ready to scan. ☐...
  • Page 57 ● If login authentication by a login service (SSO-H or SSO) is set: ☐ The Start Up screen is displayed until the machine is ready to scan. ☐ After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Initial Function settings.

  • Page 58: Shutting Down The Machine

    Shutting Down the Machine If there are any jobs currently being processed, or a MEAP application is running when the Shutdown mode is activated, the machine asks you to confirm and cancel any existing jobs, and then access to the hard disk is restricted. This procedure protects the hard disk from access errors the next time the machine is turned ON.
  • Page 59 Confirm the jobs currently being processed or waiting to be processed → press [Start] . Jobs continue to be processed until [Start] is pressed. To cancel the Shutdown mode, press [Cancel]. If there are no current jobs, proceed to step 4. •...
  • Page 60 Confirm the message displayed → press [Yes] . To return to the job confirmations screen, press [No]. All of the jobs on the confirmation screen that are currently being processed or waiting to be processed are cancelled. The machine and any network communication processes also start to shut down.
  • Page 61 . Note that Canon will not be liable for any damages resulting from the loss of data on the hard disk drive . For more information, contact your local authorized Canon dealer .

  • Page 62: Things You Must Do Before Using This Machine

    Things You Must Do before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For the further details of the operations, see “Things You Must Do before Using This Machine” in the Sending Guide . •...
  • Page 63 Enter the current date (month, day, year) and time using (numeric keys) . Enter the month and the day using four digits (including zeros). Enter all four digits of the year, and the time in 24-hour notation, as four digits (including zeros) without a space.

  • Page 64: Registering The Unit's Name

    Company name: Canon • Company name and department: Canon-Accounting Dept. When you send a document via e-mail or I-fax, the unit name that you registered is displayed or printed as the sender’s name at the recipient’s machine. • If the Local Device Authentication user authentication system of SSO-H or SSO is set as the login service and you are...
  • Page 65 Press → [Communications Settings] → [TX Settings] under <Common Settings> → [Unit Name] . Enter a name → press [OK] . 1-33 Things You Must Do before Using This Machine...

  • Page 66: Displaying A Help Screen

    Displaying a Help Screen Pressing brings up a guidance screen with information about the various features that are available with your machine. Follow the instructions on the screen to select the operation you want to perform. An explanation of the function and how to set it is displayed. ■...
  • Page 67 Explanation Screen ■ Displays a detailed explanation of the function selected on the list screen. Press [Try It] to jump to the screen for setting the selected function. Press [Display more detailed settings.] to display more detailed information and related topics. [Try It] and [Display more detailed settings.] are only displayed on the Explanation Screen for some Copy and Send functions.
  • Page 68 1-36 Displaying a Help Screen...
  • Page 69 Routine Maintenance This chapter describes how to load paper, and replace toner. Loading Paper ................... . . 2-2 Replacing the Toner Cartridge .

  • Page 70: Loading Paper

    Loading Paper If the selected paper runs out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display. Follow the procedure below to load paper into the paper drawers. When loading paper, take care not to cut your hands on the edges of the paper .
  • Page 71 • To use another available function, press [Another Function] → select the function that you want to use → press [Done]. Press and release the button on the paper drawer in which you want to load paper . Grip the handle, and pull out the paper drawer until it stops . Loading Paper...
  • Page 72 Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
  • Page 73 Load the paper stack into the paper drawer . Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper into the paper drawer for the first time, set the paper size slide to match the paper size being loaded.
  • Page 74 Gently push the paper drawer back into the machine until it clicks into place in the closed position . When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury . You will not be able to make copies or print if you load paper that exceeds the loading limit, or if the paper drawer is not completely pushed into the machine.

  • Page 75: Replacing The Toner Cartridge

    Replacing the Toner Cartridge This section describes the procedure for replacing the toner cartridge and waste toner container. When replacing the toner cartridge, be sure to read “Precautions for Handling Toner Cartridges,” on p . 2-7 beforehand . Precautions for Handling Toner Cartridges A toner cartridge consists of intricate mechanical components.
  • Page 76 • When you take the toner cartridge out of the printer for servicing the printer, place the toner cartridge into the original protective pack, or wrap it with a thick cloth immediately. • When handling a toner cartridge, hold the handle as shown in the figure. Handle •...

  • Page 77: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display, as shown below. You can continue printing, but at this time you should purchase a new toner cartridge of the indicated colour to have it available when needed. When toner runs out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge, like the one shown below, appears on the touch panel display.
  • Page 78 • Use only toner cartridges intended for use with this machine. For more information on the toner cartridge, see “Consumables, ” in the Reference Guide. • Do not replace toner cartridges until the message prompting you to do so appears. •...
  • Page 79 Hold the top of the protection pack as shown below, and pull the toner cartridge out . Open the protection pack by pulling the wings in the opposite directions, as shown below . After opening the protection pack, leave the new toner cartridge as is until the used toner cartridge is removed from the machine .
  • Page 80 Open the toner replacement cover . The location of each toner supply port is shown below. Clear Yellow Magenta Cyan Black 2-12 Replacing the Toner Cartridge...
  • Page 81 Turn the knob of the toner cartridge you want to replace in the direction of the arrow (clockwise) to unlock it . Grip the top notch on the toner cartridge, and pull the toner cartridge out of the toner supply port . Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire .
  • Page 82 Hold the new toner cartridge in your hands as shown below, and rotate it approximately ten times as shown on the touch panel display . Handle Grip the top notch on the toner cartridge, and push it in as far as possible . Do not touch the shutter at the bottom of the toner cartridge, as toner may get onto your hands .
  • Page 83 Turn the knob of the inserted toner cartridge in the direction of the arrow (counterclockwise) to lock it . Close the toner replacement cover . When closing the front cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 84 Hold the top of the protection pack as shown below, and place it in the package that contained the new toner cartridge . Close the lid of the package . Insert the protruding part of the top lid into the hole on the bottom lid, and close the package securely .
  • Page 85 Troubleshooting This chapter explains what to do in response to a paper jam and an error message display. Reducing the Frequency of Paper Jams..............3-2 Clearing Paper Jams .

  • Page 86: Reducing The Frequency Of Paper Jams

    Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ■...

  • Page 87: Clearing Paper Jams

    Clearing Paper Jams The screen indicating the location of the paper jam and instructions on how to clear the paper jam appears on the touch panel display. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared. ■...
  • Page 88 • When removing jammed originals or paper, take care not to cut your hands on the inside of the machine . If you cannot remove the paper, contact your local authorized Canon dealer . • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing .
  • Page 89 Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper . See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.
  • Page 90 If a paper jam occurs inside an optional unit, see the instructions on the following pages . (See Chapter 8, “Troubleshooting,” in the Reference Guide .) ● Feeder (DADF-R1) ☐ See “Feeder (DADF-R1) (Optional). ” ● Paper Deck-AA1 ☐ See “Paper Deck-AB1/Paper Deck-AA1 (Optional). ” ●...
  • Page 91 ● Saddle Finisher-AA2 ☐ See “Inside the Top Cover of the Finisher-AA1/Saddle Finisher-AA2 (Optional). ” ☐ See “Output Delivery Unit of the Finisher-AA1/Saddle Finisher-AA2 (Optional),. ” ☐ See “Inside the Front Cover of the Saddle Finisher-AA2 (Optional). ” ☐ See “Saddle Stitcher Unit (Optional). ” ●...
  • Page 92 Continue to follow the procedure and instructions on the touch panel display . Once you have removed all of the jammed paper in locations other than the feeder, printing or copying resumes. If there is paper that still needs to be removed, a screen indicating how to clear that paper jam appears on the touch panel display.

  • Page 93: List Of Error Messages

    List of Error Messages This section explains the various messages that appear on the touch panel display, along with possible causes and remedies. For explanations of messages that are not listed here, see the Sending Guide and Network Guide . List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed.
  • Page 94 # 009 Cause 1 There is no paper. Remedy Load paper. (See “Paper Drawers, ” in the Reference Guide .) Cause 2 The paper drawer is not inserted correctly into the machine. Remedy Insert the paper drawer properly. (See “Paper Drawers, ” in the Reference Guide .) # 037 Cause Documents could not be received because there was insufficient memory available.
  • Page 95 Turn the main power OFF, wait 10 or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. (See “Main Power, ” on p. 1-21) # 759 Cause An error occurred while sending the URL of a User Inbox.
  • Page 96 # 850 Cause Device information could not be delivered because a screen relating to the delivered device information is being displayed. Remedy Try delivering the device information again after the screen is cleared from the client machine. # 851 Cause 1 There is insufficient memory remaining in the system.
  • Page 97 # 853 Cause 1 When trying to print a large number of pages, the job is not performed due to insufficient memory resources. Remedy Reduce the number of pages to print, or perform the print job again when no other jobs are reserved.
  • Page 98 Device information could not be delivered because a language that the client machine does not support was included in the device information. Remedy Contact your local authorized Canon dealer. #856 Cause The job was cancelled because there was not enough free space on the hard disk to store the temporary data.
  • Page 99 Contact your System Manager. Cause 2 When trying to send a PDL data containing clear data, the job was canceled. Remedy Contact your local authorized Canon dealer. # 887 Cause Device information could not be delivered because the paper database information is not supported by the client machine.
  • Page 100 3-16 List of Error Messages...

  • Page 101: Chapter 4 Appendix

    Appendix This chapter provides other useful information. Multifunctional Operations ................4-2 Available Paper Stock .

  • Page 102: Multifunctional Operations

    Multifunctional Operations The imagePRESS C1+ offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations. : Available : Unavailable : Available, but with conditions Receive Send Scan...

  • Page 103: Available Paper Stock

    Available Paper Stock The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand. (See “Identifying the Type of Paper in a Paper Source, ”...
  • Page 104 Recycled 1 is from 64 to 79 g/m , Recycled 2 is from 80 to 105 g/m , and Recycled 3 is from 151 to 180 g/m . You can use 100% recycled paper for Recycled Paper. Recycled 4 is from 210 to 256 g/m .
  • Page 106 30-2, Shimomaruko 3-chome, P.O. Box 27616 Ohta-ku, Tokyo 146-8501, Japan Dubai United Arab Emirates Europe, Africa and Middle East Canon Europa N.V. email: info@canon-me.com P.O. Box 2262, 1180 EG Amstelveen, Netherlands Specifications subject to change without notice. © Canon Europa N.V. 2008...

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