Handling Firmware Update Errors - Ricoh D143 Field Service Manual

16. Remove the SD card of the browser unit from SD card slot 2 (lower).
17. Overwrite the updated program in the "sdk" folder of the browser unit application with PC.
18. Do the "Installation Procedure" to install the browser unit.

Handling Firmware Update Errors

An error message shows in the first line if an error occurs during a download. The error code consists of
the letter "E" and a number ("E20", for example).
Error Message Table
Code Meaning
20 Cannot map logical address
21 Cannot access memory
Cannot decompress compressed
22
data
Error occurred when ROM
23
update program started
24 SD card access error
No HDD available for stamp
30
data download
Data incorrect for continuous
31
download
Data incorrect after download
32
interrupted
33 Incorrect SD card version
Module mismatch - Correct
34
module is not on the SD card)
Solution
Make sure the SD card is inserted correctly.
HDD connection incorrect or replace hard disks.
Incorrect ROM data on the SD card, or data is
corrupted.
Controller program abnormal. If the second attempt
fails, replace controller board.
Make sure SD card inserted correctly, or use another
SD card.
HDD connection incorrect or replace hard disks.
Insert the SD card with the remaining data required for
the download, the re-start the procedure.
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
Incorrect ROM data on the SD card, or data is
corrupted.
SD update data is incorrect. Acquire the correct data
(Japan, Overseas, OEM, etc.) then install again.
Firmware Update
751