Ricoh D143 Field Service Manual page 865

No. Type
HDD Data Overwrite Security SD card error
The 'all delete' function cannot be executed but the Data Overwrite Security Unit
(D377) is installed and activated.
877 B
• Defective SD card
• SD card not installed
1. Replace the NVRAM and then install the new SD card.
2. Check and reinstall the SD card.
No. Type
TPM electronic recognition error
The system firmware is not authenticated by TPM (security chip).
• Incorrect updating for the system firmware
878 D
• Incorrect operating of the USB flash
• Defective flash ROM on the controller board
1. Replace the controller board.
No. Type
File format converter error
A request to get access to the file format converter is not answered within the
specified time.
880 D
• Defective file format converter
1. Replace the file format converter.
No. Type
Authentication area error
Authentication application error is detected.
881 D
Error data in an authentication application reaches the management limit.
1. Turn the main power switch off and on.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Service Call
863