Handling Firmware Update Errors; Error Message Table - Ricoh M052 Service Manual

17. Exit "User/Tools" setting, and then turn off the main power switch.
18. Remove the SD card of the browser unit from SD slot 2 (lower slot).
19. Overwrite the updated program in the "sdk" folder of the browser unit application with PC.
20. Do the "Installation Procedure" to install the browser unit.

5.14.6 HANDLING FIRMWARE UPDATE ERRORS

An error message shows in the first line if an error occurs during a download. The error code
consists of the letter "E" and a number ("E20", for example).

Error Message Table

Code Meaning
20 Cannot map logical address
21 Cannot access memory
Cannot decompress
22
compressed data
Error occurred when ROM
23
update program started
24 SD card access error
No HDD available for stamp
30
data download
Data incorrect for continuous
31
download
Data incorrect after download
32
interrupted
33 Incorrect SD card version
SM
Solution
Make sure the SD card is inserted correctly.
HDD connection incorrect or replace hard disks.
Incorrect ROM data on the SD card, or data is
corrupted.
Controller program abnormal. If the second
attempt fails, replace controller board.
Make sure SD card inserted correctly, or use
another SD card.
HDD connection incorrect or replace hard disks.
Insert the SD card with the remaining data
required for the download, the re-start the
procedure.
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
Incorrect ROM data on the SD card, or data is
corrupted.
5-195
Firmware Update
M052/M053/M054