Handling Firmware Update Errors - Ricoh M022 Service Manual

5. System Maintenance
16. Touch "Exit" to go back to the setting screen.
17. Exit "User/Tools" setting, and then turn off the main power switch.
18. Remove the SD card of the browser unit from SD card slot 2.
19. Overwrite the updated program in the "sdk" folder of the browser unit application with PC.
20. Do the "Installation Procedure" to install the browser unit.

Handling Firmware Update Errors

An error message shows in the first line if an error occurs during a download. The error code consists of
the letter "E" and a number ("E20", for example).
Error Message Table
5
Code
20 Cannot map logical address
21 Cannot access memory
Cannot decompress compressed
22
data
Error occurred when ROM update
23
program started
24 SD card access error
No HDD available for stamp data
30
download
Data incorrect for continuous
31
download
Data incorrect after download
32
interrupted
33 Incorrect SD card version
Module mismatch - Correct
34
module is not on the SD card)
618
CÓPIA NÃO CONTROLADA
Meaning
Make sure the SD card is inserted correctly.
HDD connection incorrect or replace hard disks.
Incorrect ROM data on the SD card, or data is corrupted.
Controller program abnormal. If the second attempt fails,
replace controller board.
Make sure SD card inserted correctly, or use another SD
card.
HDD connection incorrect or replace hard disks.
Insert the SD card with the remaining data required for
the download, the re-start the procedure.
Execute the recovery procedure for the intended module
download, then repeat the installation procedure.
Incorrect ROM data on the SD card, or data is corrupted.
SD update data is incorrect. Acquire the correct data
(Japan, Overseas, OEM, etc.) then install again.
CÓPIA NÃO CONTROLADA
Solution