6. Troubleshooting
No.
Type
-31
No
Type
859
B
-08
-09
-10
No
Type
860
D
856
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Other error:
A serious error occurs while the data is encrypted.
Same as SC991
Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD data encryption error
Encryption of data on the hard disk failed.
HDD check error:
The HDD is not correctly installed.
• No HDD installed
• Unformatted HDD
• The encryption key on the controller is different from the one on the HDD
• Install the HDD correctly.
• Initialize the HDD.
Power failure during the data encryption:
The data encryption (NVRAM and HDD) has not been completed.
Power failure during the data encryption
1. Initialize the HDD.
Data read/write error.
The DMAC error is detected twice or more.
Same as SC863
Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD startup error at main power on