Ricoh D143 Field Service Manual page 857

No. Type
Hardware Problem:wireless LAN board
The wireless LAN board can be accessed, but an error was detected.
• Loose connection
855 B
• Defective wireless LAN card
1. Make sure that the Wireless LAN connection is good
2. Replace the wireless LAN card.
No. Type
Data encryption conversion error
858 A
A serious error occurs when data is encrypted to update an encryption key.
Encryption key acquisition error:
The controller fails to get a new encryption key.
-00
• Defective controller board
1. Replace the controller board.
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
-01
• Defective SATA chip on the controller board
1. Turn the machine power off and on.
2. If the error reoccurs, replace the controller board.
NVRAM data encryption error 1:
An error occurs while the NVRAM data is encrypted.
-02
• Defective SATA chip on the controller board
1. Replace the NVRAM.
NVRAM data encryption error 2:
An error occurs before the NVRAM data is encrypted.
-30
• Defective controller board
1. Turn the machine power off and on.
2. If the error reoccurs, replace the controller board.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Service Call
855