Lan Communication Problems Using Direct Connection - Thermos TriPlus RSH Hardware Manual

LAN Communication Problems using Direct Connection

Table 19. LAN Direct Connections Troubleshooting Guideline
Symptom or Error Message
LAN communication
See "Establishing Communication
with the Computer" on page 74
details.
Red LED at Control Board is blinking
continuously.
STATUS LED
Figure 97. LAN Communication, Detail LED, Reset Button, and Status LED
A
Thermo Scientific
Table 19 provides troubleshooting guidelines regarding the LAN direct connection.
Possible Cause
Network cable may not be plugged
into:
for
TriPlus RSH, Company network or
PC
Verify that the IP Address is correct.
Verify that the Basic Communication
is possible.
Firmware update error.
Hardware error.
LAN Communication Problems using Direct Connection
Recommended Action
Check if the network cable is plugged into the
autosampler and the local company network
or PC.
Ask your local Network administrator for
assistance with TCP/IP settings.
Check the IP Address settings in the computer
and in the system.
Is DHCP mode active?
Check the status of the LED.
See Figure 97 A.
Use the ping command to verify the
communication.
Details are described in the section Corporate
Network.
Reboot the autosampler.
Reinstall the firmware.
See Figure 97 B.
B
TriPlus RSH Hardware Manual
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Troubleshooting
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