Hughes HX200 Installation Manual page 91

Table 9: Satellite router front panel LED operation (Continued)
LED Appearance
Off
All Flashing
All Off
Shaded cells – Operational problem indicated.
Unshaded cells – Normal operation.
If the LAN LED is off, perform the following steps:
1. Make sure the Ethernet cable is connected to the satellite router LAN port
and to the computer's Ethernet port.
2. If the LAN LED is still off, power cycle the satellite router by unplugging the
power cord from the power source, waiting 10 sec, and plugging it back in.
3. If the LAN LED is still not off, check to see if the computer's NIC is installed
correctly.
(On a Windows computer, use the Device Manager to see if the NIC is
functioning correctly.)
4. If the LAN LED is still off after fixing any NIC problems, power cycle the
satellite router by turning it off using the power switch on the rear panel,
waiting 10 seconds, then turning it back on. If this doesn't solve the problem,
refer to the vendor that supplied the network equipment.
5. If the LAN LED is still off, connect the HX200 to another computer. If the
Power and LAN LEDs light up, the problem is in the computer (the one first
connected to the satellite router). If they still do not light up, contact Technical
Support.
If all LEDs are flashing simultaneously, this is an indication that the satellite
router's firmware is corrupted. A satellite router in this state cannot be
recovered. Contact Customer Support.
If all the LEDs on the front panel are off:
1. Make sure the power connections are secure.
2. If the satellite router is connected to a power strip or surge protector, make
sure the power strip or surge protector is turned on.
3. If the power connections are secure, power cycle the satellite router by
unplugging the power cord from the power source, waiting 10 sec, and then
plugging it back in.
4. Make sure there is not a problem with the power source.
5. If the LEDs do not light, contact technical support for assistance.
1038054-0001 Revision A.04 - Inspection Draft
Description
Chapter 6 • Troubleshooting
77