Hughes HX200 Installation Manual page 68

Table 7: Transmit code (TxCode) messages and corrective actions (Continued)
Code
6 The transmitter is not available because the
receiver is not detecting a signal or is not
locked to the correct network
7 The transmitter is not available because the
satellite receiver is not tuned for normal
operation
8 The transmitter is available
9 The transmitter is adjusting for optimal network
timing
10 The transmitter is unable to communicate with
the gateway
11 The transmitter is not available because the
receiver software is out of date
12 The transmitter is not receiving network control
messages from the gateway
Chapter 5 • The System Control Center
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1038054-0001 Revision A.04 - Inspection Draft
Message Corrective actions
Check the receive signal. This condition occurs
when the satellite router does not detect a strong
enough signal. The receiver must be locked to the
correct network for the transmitter to operate. If the
receiver is not locked (no signal) or is locked to the
wrong network, the transmitter is unable to transmit
data. Check the System Status page to verify that
the signal strength is satisfactory. This condition
may also be caused by inclement weather.
Occurs when the transmitter is disabled for safety
reasons. If this condition occurs during installation or
commissioning, close the Antenna Pointing program
and resolve the problem.
This is the normal operational state and indicates
that the transmitter is ready to transmit data.
Typically occurs when the satellite router is first
commissioned or the first time it is used for data
traffic. This condition will normally occur before the
satellite router can transmit successfully. Typically,
this process usually takes less than a minute.
Indicates that the satellite router has stopped
transmitting user data due to a number of failures
when sending data to the system gateway over the
satellite link. This condition could be the result of
packet loss due to inclement weather conditions or,
rarely, return channel equipment failures in the
system gateway.
Indicates that the software version currently running
is out of date and no longer viable. From time to
time, software updates are required to
accommodate network infrastructure and feature
upgrades as well as to maintain network efficiency
and fix known problems. To ensure uninterrupted
operation, these updates occur automatically.
However, it is possible to miss an update if the
satellite router is shut down for an extended period
of time. Instruct the user to contact their service
provider to obtain the software update.
Indicates an equipment outage at the HX system
gateway. This should be a transient condition and
the system should recover automatically. If it does
not, contact Technical Support.