Tieline ViA User Manual page 281

6. In the Toolbox Web-GUI the red SIP indicator adjacent to the codec Online indicator also
changes to green when an account is currently registered in the codec and ready to be used
when dialing over SIP.
7.
Once enabled, the SIP account can be selected when creating a new SIP connection via the
Home screen > Dialer > Destination > Via
Important Notes: Some ISPs may block SIP traffic over UDP port 5060.
Troubleshooting SIP Registration
If a SIP account is not being registered please check the following:
1. Confirm all account registration information has been entered correctly.
2. Confirm the SIP interface (SIP1 or SIP2) configured as the Via in the account is enabled.
© Tieline Pty. Ltd. 2017
ViA User Manual v2.0
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