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Tieline VIA Quick Start User Manual

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Quick Start User Manual
Visit www.tieline.com/Support/Documentation/User-Manuals to
download the latest user manual.
Software Version: 2.16.xx
Manual Version: 1.5
December, 2016

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  • Page 1 Quick Start User Manual Visit www.tieline.com/Support/Documentation/User-Manuals to download the latest user manual. Software Version: 2.16.xx Manual Version: 1.5 December, 2016...

  • Page 2: Table Of Contents

    Part V Codec Menus Part VI Connection Guide 1 Connecting over IP ........................... 17 2 Connecting over SIP ........................... 22 3 Connecting with ISDN ........................... 28 4 Connecting POTS ........................... 33 Part VII ViA Headphone Controls © Tieline Pty. Ltd. 2016...

  • Page 3: Part I Warnings & Safety Information

    PERMANENT DAMAGE MAY OCCUR! If you are unfamiliar with any facility, check that the line you are using is NOT a digital line. If the Tieline codec becomes faulty due to the use of a digital phone system, the WARRANTY WILL BE VOID.
  • Page 4 RADIO FREQUENCY SAFETY INFORMATION: IMPORTANT: To satisfy radio frequency exposure compliance requirements, the antenna and transmitter in the ViA codec must be at least 20 cm from all persons and must not be used in conjunction with any other antenna or transmitter.
  • Page 5 ViA User Manual v1.2 maximum exposure limits. As a rule of thumb, avoid extended periods listening to sound pressure levels (SPLs) of 85dBA or higher. CHINESE SAFETY WARNINGS: This device must only be used in not-tropical climate regions. This device must only be used at altitude not exceeding 2000 meters.
  • Page 6 This Warranty does not apply if the product has been damaged by accident or misuse or as the result of service or modification performed by anyone other than Tieline. With the exception of the warranties set forth above, Tieline makes no other warranties, expressed or implied or statutory, including but not limited to warranties of merchantability and fitness for a particular purpose, which are hereby expressly disclaimed.

  • Page 7: Part Ii Battery Use And Power Management

    ViA User Manual v1.2 Battery Use and Power Management ViA has an internal battery slot on the rear panel designed for high performance RRC2057 Lithium- ion smart batteries. Only use this battery in the codec. Caution: 1. Please read the important safety and user information in the manufacturer user manuals for both the battery and any external charger purchased separately before use.
  • Page 8 The battery is fully charged and the external power supply is in use. Unknown battery error while the external power supply is attached. The battery should immediately be removed from the codec. Please contact Tieline if this situation persists. Unknown battery error. The battery should immediately be removed from the codec.

  • Page 9: Part Iii Inserting And Removing Modules

    A single module slot is available on the codec rear panel for inserting an optional ISDN or POTS module into the codec. ViA codec with an ISDN module installed Inserting or Removing a Module Ensure the codec is not powered up when inserting or removing modules. Where possible use anti-static precautions to help minimize the chance of static charges damaging the highly sensitive circuitry.

  • Page 10: Part Iv Wireless Ip Connection Options

    The codec has multiple IP interface connection options, including: 1. LAN1 Ethernet port (default Primary Via interface in the Dialer 2. LAN2 Ethernet port (default Secondary Via interface in the Dialer ) 3. Internal Wi-Fi (default Tertiary Via interface in the Dialer ) 4.
  • Page 11 ViA User Manual v1.2 4. Tap to select the Wi-Fi access point to which you are connecting, in this example AndroidAP. 5. Tap to select the preferred Authentication Mode and then tap Password to enter the network password. 6. Enter the password, then tap Accept in the top right-hand corner of the TOUCH SCREEN.
  • Page 12 Status Bar to confirm the codec has connected to the Wi-Fi access point. Important Note: ViA supports IEEE 802.11 a/b/g/n Wi-Fi with dual band connectivity (2.4 and 5 GHz). For increased security Tieline has implemented the WPA2-PSK authentication protocol because standard WEP encryption is less secure.
  • Page 13 Helpful Hint: Use fingers on the TOUCH SCREEN to pinch zoom in to web-browser content, or zoom out. Connecting over Cellular Wireless via USB Modems 1. Attach a supported USB Modem to either USB PORT 1 or USB PORT 2 on the codec. When the modem is detected by the codec, the network symbol and signal strength is displayed in the Status Bar on the TOUCH SCREEN.
  • Page 14 ViA User Manual v1.2 2. From the Home screen tap Settings > Transport Interfaces > Cellular > USB1/2 Module to view cellular details. Important Note: It may be necessary to manually add an Access Point Name (APN) if the codec cannot connect automatically to the network. See Adding Cellular Access Points for more details.

  • Page 15: Part V Codec Menus

    ViA User Manual v1.2 Codec Menus Following is an overview of the menu structure in the codec. © Tieline Pty. Ltd. 2016...

  • Page 16: Part Vi Connection Guide

    ViA User Manual v1.2 Connection Guide This quick start guide will get you connected with ViA in mono or stereo in just a few minutes. The codec is configured to connect in mono over IP by default when shipped, or when factory default settings are restored.

  • Page 17: Connecting Over Ip

    1. Press the HOME button to return to the Home screen, then tap Dialer 2. Tap Transport and select IP > Tieline if ISDN or POTS is the currently configured transport. Note: Select SIP instead of Tieline session when dialing non-Tieline codecs and see Dialing SIP Peer-to-Peer to configure SIP connections.
  • Page 18 TOUCH SCREEN. 8. Tap Via to select a specific dialing interface in the Select Via screen, or use the default Any setting. Tap Save in the top right-hand corner of the screen to dial using the default Any setting.
  • Page 19 ViA User Manual v1.2 You can also select a specific interface, e.g. Primary Secondary LAN1 LAN2, as displayed in the preceding image. Interfaces are not displayed if they are unavailable, e.g. if Wi- Fi is turned off or there is no cellular modem attached to USB PORT 1 USB PORT 2.
  • Page 20 ViA User Manual v1.2 13. Tap Direction if you want to save data and configure the codec to either Encode Only or Decode Only. Note: this can be helpful if connection bandwidth is limited. 14. Tap to toggle the On/Off button for Auxiliary data to activate CONTROL PORT I/O operation and RS232 data in the codec.
  • Page 21 ViA User Manual v1.2 17. Swipe left once to view Jitter and Send/Return values. 18. Tap the Statistics button to view connection and packet statistics. Note: Incrementally renegotiate higher connection bit rates by pressing the F2 button and then the NAVIGATE button while viewing the Statistics screen;...

  • Page 22: Connecting Over Sip

    3. It is not possible to renegotiate the connection bit rate over a SIP connection. 4. When connecting to a Tieline G3 codec using SIP you need to manually select the G3 audio reference level. From the Home screen navigate to Audio >...
  • Page 23 ViA User Manual v1.2 3. Tap IP and then tap SIP. 4. Tap Algorithm to select the preferred algorithm, sample rate and bit-rate. G.711 is configured by default. 5. Tap Destination to configure how to connect. 6. To dial peer-to-peer tap Destination.
  • Page 24 URI of the codec you want to dial, then tap Accept in the top right-hand corner of the TOUCH SCREEN to confirm all settings. 8. Tap Via to adjust the interface used to dial the connection. 9. Tap to select None as the SIP account when dialing peer-to-peer, or select a registered SIP account if you are using a SIP server to establish a connection.
  • Page 25 If you want to use a different IP interface such as Wi-Fi to dial over SIP, configure this as the Via setting in either the SIP1 or SIP2 interface. 11. When configuration is complete, tap Continue in the top right-hand corner of the TOUCH SCREEN and you will be prompted to save the configuration as a program.
  • Page 26 ViA User Manual v1.2 12. Tap Connect or press the CONNECT button to dial the destination codec. 13. Swipe left once to view Jitter and Return values. 14. Tap the Statistics button to view connection packet statistics. 15. Tap Disconnect or press the DISCONNECT button to hang up the connection.
  • Page 27 ViA User Manual v1.2 Important Notes: See the main codec user manual for more information about configuring SIP connections. © Tieline Pty. Ltd. 2016...

  • Page 28: Connecting With Isdn

    2. Tap Transport to adjust this setting if the current selection is IP. 3. Tap to select ISDN as the preferred connection type. 4. When dialing a Tieline codec tap to select the default Tieline Codecs Session Data setting, or tap Sessionless if dialing a non-Tieline codec.
  • Page 29 ViA User Manual v1.2 Important Note: By default, when Tieline codecs dial they send configuration settings to the remote codec using Tieline Session Data. This configures the codec receiving the call with matching algorithm, sample rate and bit rate settings. Non-Tieline devices don't support this feature and Sessionless must be selected to provide compatibility.
  • Page 30 8. Tap to adjust the sample rate if required. 9. Tap Destination to configure ISDN dialing. 10. Tap Via to select a B-channel interface to use when dialing. Tap an individual B-channel, or use the default Any setting and allow the codec to use the first available interface.
  • Page 31 ViA User Manual v1.2 multiple B channels you will need to enter a Destination for each B-channel. Note: tap the Dial History symbol to select a previously dialed number. 13. Tap Done in the in the top right-hand corner of the TOUCH SCREEN to return to the Direct Dial screen..
  • Page 32 ViA User Manual v1.2 16. Tap Connect or press the CONNECT button to dial the destination codec. Note: When dialing, the CONNECTED LED on the front of the unit will flash green; it turns solid green when connected. Swipe left once to view connection details.

  • Page 33: Connecting Pots

    A POTS module is installed in the codec and line voltage has been detected Important Notes: Configure the correct country setting for connections over POTS to adjust the ViA POTS G5 module for varying ring tones and line impedances in different countries. To adjust this setting navigate to Home screen > Settings >...

  • Page 34: Tieline Pty. Ltd

    Important Note: When Analog Phone is configured the codec displays a simplified Dialer menu with applicable settings. 4. Tap to select Tieline Codecs session data when connecting to another Tieline codec, or tap Sessionless when dialing non-Tieline POTS codecs. Important Notes: Tieline Music Mono is the algorithm automatically configured for Tieline Codecs.
  • Page 35 ViA User Manual v1.2 Important Note on Dial Pause Time: When dialing out through a PBX the codec must find a line on two occasions: · At the beginning of the call, and · When the call goes into the Public Switched Telephone Network (PSTN) from the PBX.
  • Page 36 ViA User Manual v1.2 9. Tap Connect or press the CONNECT button to dial the destination codec. Note: When dialing and negotiating, the CAN LED on the front of the unit will flash green; it turns solid green when connected.

  • Page 37: Part Vii Via Headphone Controls

    ViA User Manual v1.2 ViA Headphone Controls WARNING: LISTENING AUDIO EXCESSIVE VOLUMES CAN CAUSE PERMANENT HEARING DAMAGE. REDUCE VOLUME AS LOW AS POSSIBLE. A headphone volume limiter can be employed to protect hearing when monitoring loud sources and/or when using low impedance headphones. To configure this: 1.
  • Page 38 ViA User Manual v1.2 Important Note: When the audio menu is enabled in administrator mode it is possible to configure the headphone mix via the Headphone menu. Select Home screen > Audio > Headphones . Then tap Headphone Settings for each headphone output and select the preferred headphone mix.
  • Page 39 ViA User Manual v1.2 3. Tap to select or deselect sources in the matrix and then tap Menu to view available configuration options. These include: · Undo All Changes: tap to undo all changes made in the Edit Mix screen.

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