Tieline ViA User Manual page 134

134 ViA User Manual v2.0
8. Once enabled, the SIP account can be selected when creating a new SIP connection via the
Home screen > Dialer > Destination
Confirming Account Registration
There are three symbols displayed in the codec next to an account which indicate SIP account
registration status.
Symbol Description
Cross symbol indicates the account is not yet registered.
Hourglass symbol indicates account registration is currently being attempted.
Tick symbol indicates the account is registered to a SIP server.
The SIP LED adjacent to the PPM METERS on the front of the codec also displays the following
SIP account registration states:
SIP LED State
Not Illuminated
Orange Flashes
Solid Orange
Illumination
Troubleshooting SIP Registration
If a SIP account is not being registered please check the following:
1. Confirm all account registration information has been entered correctly.
2. Confirm the SIP Interface (SIP1 or SIP2) configured in the account is enabled.
3. Verify that the Via selected in the SIP1 or SIP2 interface settings corresponds with the
network interface being used by the codec to register the account. E.g. LAN1, LAN2 or Wi-
Fi.
.
Description
Indicates the account is not yet registered.
Codec is in the process of registering to an active SIP server
account.
The codec has been successfully registered to an active SIP
account.
© Tieline Pty. Ltd. 2017