Table 8: Troubleshooting Codes - HySecurity StrongArmPark DC Programming And Operations Manual

Table 8: Troubleshooting Codes

Alert/Fault/Error
Display
ENTRAPMENT MODE
SAFE MODE
NO AC POWER
LOW 24VDC
DEAD BATTERY
HYSECURITY
BAD POWER
60
MX3650-01 Rev. D
Table 8: Troubleshooting Codes
Type Buzzer
ALERT 4 to 5 Occurs when the inherent sensor is tripped
chirps/s for when the gate is already in Safe Mode. The
5 minutes operator will not function until it is reset,
or until which can occur by:
cleared
• An Open or Stop command
• A Reset button command or a Fire
Open command.
With any one of these inputs, the operator
will return to Safe Mode. Barrier arm
binding or wind can cause a false alert.
ALERT Occurs when either the edge sensor
or inherent sensor has been tripped. In
Safe Mode, the automatic close timer is
disabled, but any command will reset and/
or start the gate in motion. Safe Mode
clears when full travel is reached or the
RESET button is pressed. Note that too
tight of a spring on the DC14, hardware
binding, or wind can cause a false alert.
ALERT Chirps AC power is shut off at the source (breaker)
once or is not connected. The AC power switch
whenever on the operator (lower rocker switch) is
the gate turned off, or the circuit breaker on the
reaches operator has tripped.
the close
limit
ALERT Flashes on Occurs when the battery voltage has
display 1s dropped to less than 22 Volts. At this level,
every 5s the batteries are 80% depleted.
NOTE: Functionality of the controller
board becomes impaired when the voltage
drops below 21 Volts.
ALERT 3 chirps Extremely low UPS batteries – no
upon any automatic operation - batteries below 21
operating Volts. At this level, the batteries are 90%
command depleted. The gate will automatically
entry open or close depending upon the setting
chosen. Gate movement is possible,
but limited to push button control until
batteries reach 18 V.
ALERT N/A Critically low 24V supply power. DC Buss
power is below 14V – no control functions
will be allowed. This message can occur
only on initial start up, if power is critically
low.
StrongArmPark DC Programming & Operations
Possible Cause Suggested Corrective Action
1. Remove the obstruction.
2. Correct the gate hardware or
temporarily, remove the arm in
high wind conditions.
1. Remove the obstruction.
2. Correct the gate hardware.
3. Adjust spring tension on a
StrongArmPark DC14
1. Have a licensed electrician check
the wiring.
2. Connect AC power to the
operator.
3. Reset circuit breaker at electrical
panel. Reset the operator circuit
breaker.
4. Turn AC power switch on.
1. No AC Power. See above item.
2. Check all wiring connections.
Clean or repair as required.
3. Check the following and replace,
if necessary:
• Battery condition
• Charger failure. Check charger
voltage
• SDC
• Transformer
See corrective action above.
See corrective action above.
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