Troubleshooting; System Diagnostic Messages - HySecurity StrongArmPark DC Programming And Operations Manual

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Table Of Contents

Table of Contents

The Smart DC Controller reports system malfunctions using three simultaneously occurring methods:

•

Codes presented on its display (alert, fault or error)

•

Activation of a buzzer which emits a series of chirps at defined

interval

•

Gate travel stops

Refer to Table 3, Table 8: Troubleshooting Codes on page 60, for details

concerning identification and description of Alerts, Faults and Errors.

To help in problem-solving, the active status of each input on the controller

is indicated by its associated LED.

•

On AC-powered gate operators: Active-input LEDs are always

illuminated.

•

On solar-powered gate operators (with input power OFF): Press

and hold the Tact button to illuminate the active-input LEDs.

NOTE: A qualified technician may troubleshoot the operator with the aid of the

information and procedures that follow. If it is necessary to call a distributor for

assistance, be sure to have the model and serial numbers available. Other helpful information is the job name,

approximate installation date, and service and records of any recently-performed maintenance work.

Ystem

IagnostIC

Code

ALERT

FAULT

ERROR

NOTE: The green LED near the display on the Smart DC Controller is the "fault indicator" of the processor. A steady green LED

indicates the system is receiving power and operating in Run mode. When a fault, error, or alert occurs, it turns RED. A yellow LED

indicates Menu mode.

The Smart DC Controller maintains self-diagnostics. Specific codes appear on the display and the Audio Alert

buzzer emits distinctive chirping sounds. Any Alert, Fault, or Error is logged into memory and stamped with

the date and time. These diagnostic messages can be retrieved for analysis purposes via optional PC-based

S.T.A.R.T. software or through the Event Log if your operator is using software version h5.52 or higher. Refer to

Access the Event Log through the User Menu on page 67.

NOTE: S.T.A.R.T. configuration and diagnostic software is available at no charge from www.hysecurity.com. Schedule software

updates as part of routine maintenance. Refer to General Maintenance section.

www.hysecurity.com

essages

Priority

Low

Medium

High

Serious issue that may require

Technical Support.