HySecurity StrongArmPark DC Programming And Operations Manual page 73

Alert/Fault/Error
Display
CHANGE BATTERY
INTLOCK FAILURE
EXT RELAY FAULT
MOTOR RUN TIME
PHOTO EYE FAULT 2
www.hysecurity.com © 2017
Table 8: Troubleshooting Codes
Type Buzzer
ALERT 18 1 chirp a Batteries are not taking a charge properly.
minute The SDC has detected that the 24VDC UPS
batteries need to be replaced.
ALERT 22 2 chirps/s Interlock/Sequenced Gate communication
every 15 lost. Appears when the RS-485
seconds communication connection is lost for more
than 15s between interlocked (dual gate)
or sequenced gate operators.
ALERT 24 2 chirps/s Communication issue exists.
every 15
The extended relay module, Hy8Relay,
seconds
is not being recognized or it is not
connected and values exist in the
extended relay menu items. Alert noted in
diagnostic log.
NOTE: Keep your HySecurity gate
operators current by "uninstalling"
outdated versions of the S.T.A.R.T.
application. Be aware that the current
operator software code is not compatible
with older version of S.T.A.R.T. find the
latest software and operator code at
www.hysecurity.com
FAULT 1 1 chirp The Smart DC Controller has detected
every 15s the motor is on longer than the maximum
run time selected. Should not occur in
StrongArmPark DC.
Possible causes:
• Broken drive belt
• Taper clamp slipping (SwingSmart)
2 chirps/s The photo eye is missing or not working.
once per This fault can only occur if the supervised
minute photo eye function is enabled in the
Installer Menu.
Possible Cause
Troubleshooting
Suggested Corrective Action
Replace the batteries. (The buzzer
will chirp every minute until the UPS
batteries are replaced.)
1. Check cable connections and
wiring. Make sure both operators
are working properly and have
the same current and up-to-
date software versions. The
alert automatically clears when
communication between the two
operators is restored.
2. Verify operators are configured
correctly. For example, if the
operator on site is a solo gate
operator and the display code
ALERT 22 appears, access the
Installer Menu.
3. Verify the Installer Menu
items: DG (Dual Gate) and SG
(Sequenced Gate) are both set
to zero. If gates are interlocked,
make sure the DG and SG
settings are correct.
4. Upload correct S.T.A.R.T.
software and operator code.
Check the wiring:
1. Make sure the slide switch on
the side of the extended relay
module is set at "Normal."
2. (Y) Data + is connected to "A"
DUAL GATE.
3. (G) DATA - is connected to DUAL
GATE.
4. Connector cable (4-Pin) attaches
to RS-485.
If the Hy8Relay module is not
connected, access the Installer
menu and check that the extended
relays are set to zero. SDC relays =
R3 to R10.
1. Check and replace drive belt.
2. Increase Max Run Timer in the
Installer Menu.
Correct malfunctioning photo eye.
MX3650-01 Rev. D 63