Troubleshooting; System Diagnostic Messages - HySecurity StrongArm 14F Programming And Operations Manual

Vehicular barrier gate operator with controller

Table of Contents

The Smart Touch Controller reports system malfunctions using three

simultaneously occurring methods:

•

Codes presented on its display (alert, fault or error)

•

Activation of a buzzer which emits a series of chirps at defined intervals

•

Stop gate travel (and/or reverse direction of travel)

Refer to Troubleshooting Codes: Table 8 on page 107 for details concerning

identification and description of Alerts, Faults and Errors.

Overriding a tripped sensor or fault condition on a HySecurity gate operator

with monitored entrapment sensors requires a 2-step process:

•

Press Open or Close momentarily. Audible beeps in quick succession

indicate tripped sensors or fault conditions.

•

Within 5 seconds of hearing the beeps, apply constant hold pressure

to override the tripped sensor or fault. The gate operator runs while

pressure is maintained to actuating device (examples include, Push button Open, Push button Close,

Open Partial or Keypad Open/Close), or a limit is reached, or another sensor trips.

NOTE: A qualified technician may troubleshoot the operator with the aid of the information and procedures that follow. If it is

necessary to call a distributor for assistance, be sure to have the model and serial numbers available. Other helpful information is

the job name, approximate installation date, and service records of any recently-performed maintenance work.

TIP: On AC-powered gate operators, the active status of each input on the Smart Touch Controller is indicated

by its associated lit LED. However, an exception exists in the case of external entrapment protection sensors.

The LEDs next to the sensor connections will be lit when no power is being applied. For more information,

refer to Supply Power to the Sensors on page 51.

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Code

ALERT

FAULT

ERROR

NOTE: The green LED near the coin-sized battery on the Smart Touch Controller is the "heartbeat" of the processor. This LED

flashes continuously and at a constant rate when the system is operating normally. When a fault, error, or alert occurs, it turns red.

The Smart Touch Controller maintains self-diagnostics. Specific codes appear on the display and the Audio

Alert buzzer emits distinctive chirping sounds. Any Alert, Fault, or Error is logged into memory and stamped

with the date and time. These diagnostic messages can be retrieved for analysis purposes via optional

S.T.A.R.T. software and a PC laptop.

NOTE: S.T.A.R.T. configuration and diagnostic software is available at no charge from www.hysecurity.com.

essaGes

Priority

Low

Medium

High

Serious issue that may require

technical service.