Lenovo System x3750 M4 Installation And Service Manual page 508

User Response
Complete the following steps:
Check the IBM support site for an applicable service bulletin or firmware update that applies to
this error.
Related links
– "Updating the firmware" on page 131
• S.3818004 [S.3818004] The CRTM flash driver could not successfully flash the staging area. A
failure occurred. : CRTM Update Failed
Severity
Error
User Response
Complete the following steps:
1. Continue booting the system. If the system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the error persists, continue booting system and update the UEFI image.
4. Replace the system board.
Related links
– "Updating the firmware" on page 131
– "Removing the system board" on page 299
– "Replacing the system board" on page 301
• S.3818007 [S.3818007] The firmware image capsules for both flash banks could not be verified.
: CRTM image capsule could not be verified
Severity
Error
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 setup, update the UEFI image and reset bank to primary (if required). If the
system boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if the firmware update attempt fails, replace the system board.
Related links
– "Updating the firmware" on page 131
– "Removing the system board" on page 299
– "Replacing the system board" on page 301
• S.51003 [S.51003] An uncorrectable memory error was detected in DIMM slot % on rank %. :
[S.51003] An uncorrectable memory error was detected on processor % channel %. The failing
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Lenovo System x3750 M4 Installation and Service Guide