IBM X3950 X5 Problem Determination And Service Manual
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IBM X3950 X5 Problem Determination And Service Manual

Types 7145, 7146, 7143, and 7191
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Table of Contents

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See also: Installer and User Manual
IBM System x3850 X5 and x3950 X5
Types 7145, 7146, 7143, and 7191
Problem Determination and Service Guide

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Summary of Contents for IBM X3950 X5

  • Page 1 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191 Problem Determination and Service Guide...
  • Page 3 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191 Problem Determination and Service Guide...
  • Page 4 Before using this information and the product it supports, read the general information in “Notices” on page 1031, the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Warranty Information document that comes with the product.

  • Page 5: Table Of Contents

    . 63 x3850 X5 Memory Reliability Accessibility and Power-supply LEDs . 69 Serviceability (RAS) Features . 10 IBM Dynamic System Analysis . . 71 Server controls, connectors, LEDs, and power . . 13 DSA editions . . 72 Front view.
  • Page 6 Index ....1041 DSA system management test results . 347 DSA tape drive test results . . 361 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 7: Safety

    Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright IBM Corp. 2014...
  • Page 8 Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Bu ürünü kurmadan önce güvenlik bilgilerini okuyun. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 9: Guidelines For Trained Service Technicians

    Make sure that the insulation is not frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the system for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.

  • Page 10: Guidelines For Servicing Electrical Equipment

    If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. viii IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 11: Safety Statements

    Safety statements These statements provide the caution and danger information that is used in this documentation. Important: Each caution and danger statement in this documentation is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
  • Page 12 Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 13 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Class 1 Laser Product Laser Klasse 1 Laser Klass 1...
  • Page 14 The following label indicates sharp edges, corners, or joints nearby. Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 13 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 15 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.
  • Page 16 Attention: This product is suitable for use on an IT power distribution system whose maximum phase-to phase-voltage is 240 V under any distribution fault condition. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 17: Chapter 1. Start Here

    Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server.
  • Page 18 To search for troubleshooting procedures and RETAIN tips, go to . 8. Use the troubleshooting tables. See to find a solution to a problem that has identifiable symptoms. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 19: Undocumented Problems

    If that procedure does not diagnose the problem, use the procedure for another symptom, if possible. If the problem remains, contact IBM or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement.
  • Page 20 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 21: Chapter 2. Introduction

    Chapter 2. Introduction This topic provides a brief introduction to the IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191. This information supports your IBM System x3850 X5 and x3950 X5 Types 7145 and 7146 server and the optional IBM MAX5 for System x (MAX5) memory expansion module.

  • Page 22: Related Documentation

    These updates are available from the IBM website. To check for updated documentation and technical updates, go to http://www.ibm.com/systems/ support/. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 23: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.
  • Page 24 One 12.7 mm removable-media Buffer only drive bay (CD/DVD drive v Machine Types 7143 and 7191 uses optional) the Intel 7510 Scalable Memory Buffer only IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 25 Matrox video ESXi (or ESX, depending on your – 16 MB video memory enviroment) on your server at the – SVGA compatible IBM websight at v Serial-attached SCSI (SAS) http://www.ibm.com/systems/ controller with RAID capabilities support/. The documentation v ServeRAID-BR10i SAS/SATA...

  • Page 26: X3850 X5 Memory Reliability Accessibility And Serviceability (Ras) Features

    DIMMs installed enabled by met. Westmere-EX CPUs; always UEFI setting Unsupported CPUs enabled on in MAX5 MAX5 memory IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 27 Table 3. x3850 X5 Memory RAS Features (continued) Nodes Hemisphere Memory DIMM DDDC RBS Sparing Mode Mirroring Sparing (2 Sparing (1 x4 (1 x4 DRAM (DIMM (Note 2) DIMMs DRAM spare spare per configuration spare per per DIMM DIMM pair) match memory pair) (Note 4)
  • Page 28 One x4 DRAM spare maintained in each DIMM pair. b. Requires x4 DIMMs in MAX5. x8 DIMM technology is not supported. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 29: Server Controls, Connectors, Leds, And Power

    6. Rank Sparing (not supported) 7. Hot-swap Memory (not supported) 8. Refer to the IBM eX5 Portfolio Overview: "IBM System x3850 X5, x3950 X5, x3690 X5, and BladeCenter HX5 Redbook" for detailed descriptions of the Memory RAS features, go to .

  • Page 30: Operator Information Panel

    Locator button and locator LED: Use this LED to visually locate the server among other servers. It is also used as the physical presence for Trusted IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 31 Platform Module (TPM). Press this button to turn on or turn off this LED locally. You can use IBM Systems Director to light this LED remotely. In a two-node configuration, this LED is lit on the primary server and flashes on the secondary server during POST.

  • Page 32: Rear View

    The following illustration shows the connectors on the rear of the server. Power-cord connector: Connect the power cord to this connector. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 33: Rear View Leds

    System-management Ethernet connector: Use this connector to connect the server integrated management module (IMM) to a network. The IMM is used for systems-management and information control. This connector is used only by the IMM. QPI ports 1 - 4: In a single-node configuration, use these connectors to insert either a QPI wrap card or a filler panel.
  • Page 34 Wrap card installed, not working 1 with four microprocessors None installed Cables installed, working Off at failing port Cables installed, not working IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 35 Locator LED: Use this LED to visually locate the server among other servers. You can use IBM Systems Director to light this LED remotely. In a two-node configuration, this LED is lit on the primary server and flashes on the secondary server during POST.

  • Page 36: Server Power Features

    The systems-management software can turn on the server remotely. v If your operating system supports the Wake on LAN feature, the Wake on LAN feature can turn on the server. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 37: Turning Off The Server

    Note: Some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options. Turning off the server This topic provides instructions and guidelines for turning off the server.

  • Page 38: Internal Leds, Connectors, And Jumpers

    The following illustration shows the DIMM connectors on a memory card. DIMM 1 DIMM 2 DIMM 3 DIMM 4 DIMM 5 DIMM 6 DIMM 7 DIMM 8 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 39: Memory-Card Leds And Button

    Memory-card LEDs and button This topic provides an illustration that shows the LEDs on a memory card. The following illustration shows the LEDs on a memory card. Note: If the memory card is removed from the server, you must press the light path diagnostics button to light the LED.

  • Page 40: Microprocessor-Board Connectors

    Microprocessor-board LEDs This topic provides illustrations and descriptions of the microprocessor-board LEDs. The following illustration shows the LEDs on the microprocessor board. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 41 Microprocessor 1 Microprocessor 2 Microprocessor 3 Microprocessor 4 error LED error LED error LED error LED Memory card Microprocessor System management connector 7 board error LED heartbeat LED “Microprocessor-board LEDs” on page 24 describes the function of each status LED. Table 7.

  • Page 42: I/O-Board Connectors

    This topic provides an illustration that shows the LEDs on the I/O board. The following illustration shows the LEDs on the I/O board. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 43: I/O-Board Jumpers

    board Slot 7 Slot 6 Slot 5 Slot 4 Slot 3 Slot 2 Slot 1 error error error error error error error error Power fault LED “I/O-board LEDs” on page 26 describes the function of each non-light path diagnostics status LED. Table 8.
  • Page 44 The default position is pins 1 and 2 (to use the primary page during startup). Move the jumper to pins 2 and 3 to use the secondary page during startup. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 45: Sas-Backplane Connectors

    Memory expansion module features and specifications This topic provides a table with all of the memory expansion module features and specifications. The following table contains a summary of the features and specifications of the IBM MAX5 for System X memory expansion module. Chapter 2. Introduction...
  • Page 46 – Connects to other memory expansion modules, using EXA5 link cables – Scales up to 2 nodes (two memory expansion modules + two servers) IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 47 Table 10. Memory expansion module features and operating specifications (continued) Acoustical noise emissions: For Environment: Heat output: maximum system configurations (32 v Air temperature: Approximate heat output: DIMMs installed) – Enclosure on: 10° to 35°C (50° to v Minimum configuration: 314 Btu v Sound power (idling): 6.2 bels 95°F);...

  • Page 48: Memory Expansion Module Indicators, Leds, And Power

    – Configuration error LED: When this amber LED is lit, it indicates a configuration error. The memory error LED might be lit to indicate a memory configuration error. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 49: Rear View

    Rear view This topic discusses the indicators on the rear of the IBM MAX5 for System x memory expansion module, The following illustration shows the indicators on the rear of the IBM MAX5 for System x memory expansion module: Power...

  • Page 50: Turning The Memory Expansion Module On And Off

    The illustrations in this section show the internal connectors and buttons on the memory expansion module system-board tray. The illustrations might differ slightly from your hardware. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 51 DIMM connectors 25 - 32 DIMM connectors 17 - 24 Power Power supply 2 supply 1 connector connector Supercap (capacitor) Turn-on LEDs button Information 5-drop fan DIMM DIMM DIMM panel connector cable connector connectors connectors connectors 1 - 4 5 - 12 13 - 16 Chapter 2.
  • Page 52 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 53: Chapter 3. Diagnostics

    (IMM) chassis-event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM service to aid in problem determination or view the information as a text file or HTML file.

  • Page 54: Event Logs

    For a complete listing of all the events, go to each node to view the logs. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 55: Viewing Event Logs Through The Setup Utility

    Using Intelligent Platform Management Interface (IPMI) on IBM Linux platforms. Note: Changes are made periodically to the IBM web site. The actual procedure might vary slightly from what is described in this document. You can view the IMM event log through the Event Log link in the IMM web interface.

  • Page 56: Checkout Procedures

    Exception: If multiple error codes or light path diagnostics LEDs indicate a microprocessor error, the error might be in a microprocessor or in a IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 57: Performing The Checkout Procedure

    53 and “Power-supply LEDs” on page 69. v For intermittent problems, check the event logs; see “Event logs” on page 38 and “IBM Dynamic System Analysis” on page 71. Performing the checkout procedure This topic provides instructions on how to perform the checkout procedure to diagnose problems with the server.

  • Page 58: Troubleshooting Tables

    (for information about using DSA, see “IBM Dynamic System Analysis” on page 71). 4. Reinstall the new software or new device. Results IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 59: Cd Or Dvd Drive Problems

    All cables and jumpers are installed correctly. v The correct device driver is installed for the CD or DVD drive. 2. Run the CD or DVD drive diagnostic programs (see “IBM Dynamic System Analysis” on page 71). 3. Reseat the following components: a.

  • Page 60: Embedded Hypervisor Problems

    Power LED blinks quickly or 1. Reseat the system. system can't be powered on. 2. See “Confirm and recover IMM boot image failure” on page 75. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 61: Hard Disk Drive Problems

    Remove the drive that is indicated by DSA (see “Removing a hot-swap hard disk the DSA hard disk drive drive” on page 117); then, run the hard disk drive diagnostic test again (see “IBM diagnostic test. Dynamic System Analysis” on page 71). If the remaining drives are recognized, replace the drive that you removed with a new one.

  • Page 62: Usb Keyboard, Mouse, Or Pointing-Device Problems

    5. Replace the components listed in step “USB keyboard, mouse, or pointing-device problems” one at a time, in the order shown, restarting the server each time. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 63: Memory Problems

    Memory problems This topic provides a list of suggestion actions to help resolve problems with memory that is displayed on the server. Chapter 3. Diagnostics...
  • Page 64 For additional information about memory, see the IBM eX5 Portfolio Overview IBM System x3850 X5, x3950 X5, and BladeCenter HX5 at http:// www.redbooks.ibm.com/abstracts/tips0054.html. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 65: Microprocessor Problems

    Microprocessor problems This topic explores a list of possible solutions for problems with the primary microprocessor on the server. About this task v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • Page 66: Monitor Or Video Problems

    You installed the necessary device drivers for the application. programs. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 67 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the monitor cable 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.

  • Page 68: Optional-Device Problems

    Bridge IB Link Failed. Slot 2. Replace the failing device. Number = NA. Bus Number = NA.Device ID = 0xffff. Vendor ID = 0xffff IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 69: Power Problems

    Power problems This topic provides possible solutions to problems with the power or power button on the server. About this task v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 70 The server unexpectedly shuts See “Solving undetermined problems” on page 77. down, and the LEDs on the operator information panel are not lit. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 71: Serial-Device Problems

    Serial-device problems This topic provides suggested actions to take to solve problems with serial devices. About this task v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, Types 7145, 7146, 7143, and 7191,”...

  • Page 72: Software Problems

    3. Contact your place of purchase of the software. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 73: Universal Serial Bus (Usb) Port Problems

    Symptom Action A USB device does not work. 1. Run USB diagnostics (see “IBM Dynamic System Analysis” on page 71). 2. Make sure that: v The correct USB device driver is installed. v The operating system supports USB devices.
  • Page 74 Before you work inside the server to view light path diagnostics LEDs, read the safety information that begins with “Safety” on page v and “Handling static-sensitive devices” on page 100. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 75 If an error occurs, view the light path diagnostics LEDs in the following order: 1. Check the operator information panel on the front of the server. v If the information LED is lit, it indicates that there is a suboptimal condition in the server.
  • Page 76 7 before you can see the microprocessor board error LED. b. You must remove the top cover bracket before you can see the microprocessor error LEDs 1-4. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 77 The following illustration shows the LEDs on a memory card. Note: You can view the LED on top of the memory card while the card is in the server. When you remove the memory card from the server, you must press the light path diagnostics button on the card to relight the LEDs to identify the error.

  • Page 78: Remind Button

    You can also use the remind button to turn off the LOG LED on the light path diagnostics panel and the information LED. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 79: Light Path Diagnostics Leds

    In multi-node configurations, you can also press this button during startup to start the server as a stand-alone server. Light path diagnostics LEDs This topic provides a table that describes the LEDs on the light path diagnostics panel. The following table describes the LEDs on the light path diagnostics panel. If the information LED or system-error LED on the front of the server is lit, determine whether any LEDs on the light path diagnostics panel are lit, and then refer to this table for the suggested action to correct the detected problem.
  • Page 80 5. Make sure that the power cord is fully seated in the power-supply inlet and the ac power source. 6. Replace the power supply. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 81 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, Types 7145, 7146, 7143, and 7191,” on page 81 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 82 4. Make sure that the fans, power supplies, expansion and scaling cables, microprocessors, and memory cards are correctly installed and in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 83 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, Types 7145, 7146, 7143, and 7191,” on page 81 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 84 171 and “Replacing the microprocessor-board assembly” on page 173). If the microprocessor-board LED remains lit, replace the microprocessor board. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 85: Power-Supply Leds

    Power-supply LEDs This topic provides information about power-supply LEDs. The following minimum configuration is required for the dc LEDs on the power supply to be lit: v AC power source v Power cord connected v Power supply with ac power present LED on v I/O board with power supply connections v Microprocessor board The following minimum configuration is required for the server to start:...
  • Page 86 “Removing a hot-swap power supply” on page 123 and “Replacing the hot-swap power supply” on page 127). Flashing Normal standby No action. state. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 87: Ibm Dynamic System Analysis

    IBM Dynamic System Analysis This topic provides general information about IBM Dynamic System Analysis. IBM Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server: v System Bus information, including memory (SMI), microprocessor, and scaling...

  • Page 88: Dsa Editions

    – Optical devices (CD or DVD) – Tape drives (SCSI) – Memory – Microprocessor – Checkpoint panel – I2C bus – SAS/SATA drives IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 89: Running Dsa Preboot

    The flash memory in the server consists of a primary bank and a backup bank. You must maintain a bootable IBM UEFI firmware image in the backup bank. If the UEFI firmware in the primary bank has become corrupted, such as from a power...

  • Page 90: In-Band Automatic Recovery Method

    12. Move the boot recovery jumper back to the primary position (pins 1 and 2). 13. Reinstall the server cover, and then reconnect all the power cables. 14. Restart the server. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 91: Out-Of-Band Method

    Out-of-band method For information about using the IMM web interface to recover the UEFI firmware, see the IMM documentation. Nx boot failure This topic provides information about Nx boot failure. Configuration changes, such as added devices or adapter firmware updates, and firmware or application code problems can cause the server to fail POST (the power-on self test).

  • Page 92: System-Event Log

    IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 93: Solving Undetermined Problems

    If you suspect that a software problem is causing failures (continuous or intermittent), see “Software problems” on page 56. Damaged data in CMOS memory or damaged IBM UEFI firmware can cause undetermined problems. To reset the CMOS data, turn off the server and remove the battery for two minutes.

  • Page 94: Problem Determination Tips

    FPGA firmware level v UEFI firmware level v Adapters and attachments, in the same locations v Address jumpers, terminators, and cabling IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 95 Software versions and levels v Diagnostic program type and version level v Configuration option settings v Operating-system control-file setup See Appendix D, “Getting help and technical assistance,” on page 1027 for information about calling IBM for service. Chapter 3. Diagnostics...
  • Page 96 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 97: Chapter 4. Parts Listing, Types 7145, 7146, 7143, And 7191

    This topic provides information about parts for Types 7145, 7146, 7143, and 7191. The following replaceable components are available for the System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191 except as specified otherwise in “Replaceable server components” on page 83. For an updated parts listing, go to http://www.ibm.com/supportportal/.
  • Page 98 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 99: Replaceable Server Components

    Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request with no service agreement, you will be charged for the installation.
  • Page 100 DIMM, 4 GB (models 1Rx, 2Rx, 2Sx, 3Rx, 4Dx, 4Fx, 4Rx, 46C7452 4Sx, 5Dx, 5Gx, 5Rx, 5Sx) DIMM, 8 GB (optional) 46C7488 DIMM, 16 GB (optional) 46C7489 DIMM, 8 GB (optional) 49Y1381 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 101 Table 12. Parts listing, Types 7143, 7145, 7146, and 7191 (continued) CRU part CRU part number (Tier number (Tier FRU part Index Description number DIMM, 16 GB (optional) 49Y1382 DIMM, 4 GB (1.35V) PC3L-10600R-999 CL9 DDR3 ECC 49Y1425 (Types 7143 and 7191) DIMM, 8 GB (1.35V) PC3L-8500R-777 CL7 DDR3 ECC 49Y1417 (Types 7143 and 7191)
  • Page 102 320 Gb DuoSLC SSD PCIe (model 5Gx) 81Y4521 320 SSD PCIe (models 5Gx, D1x, H1x) 81Y4521 1000 Express Ethernet adapter (optional) 39Y6070 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 103 640 GB High IOPS MLC adapter for IBM System x 81Y4533 320 GB High IOPS SLC adapter for IBM System x 81Y4537 640 GB High IOPS SLC duo adapter for IBM System x 81Y4541 640 SSD PCIe adapter (models H2x, H3x) 81Y4518...
  • Page 104 Consumable parts are not covered by the IBM Statement of Limited Warranty. The following consumable parts are available for purchase from the retail store. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 105 If you need help with your order, call the toll-free number that is listed on the retail parts page, or contact your local IBM representative for assistance. Chapter 4. Parts listing, Types 7145, 7146, 7143, and 7191...

  • Page 106: Replaceable Memory Expansion Module Components

    Chassis assembly (without the front bezel) 40K6743 (models 2Sx, 4Dx, 4Fx, 4Sx, 5Gx, 5Sx, B8x, B9x, F1x, F2x) Memory, 2 GB PC3-10600R-999 DDR3 44T1491 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 107 Table 14. Parts listing, memory expansion module (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Memory, 4 GB PC3-10600R-999 DDR3 44T1598 ECC (models 2Sx, 4Sx, 4Dx, 5Sx) Memory, 4 GB (1.35V) PC3L-10600R-999 49Y1425 CL9 DDR3 ECC (for memory expansion modules with Intel 7510 scalable memory...

  • Page 108: Power Cords

    IBM power cords for a specific country or region are usually available only in that country or region. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 109 IBM power cord part number Used in these countries and regions 39M5206 China 39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea 39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia,...

  • Page 110: Product Recovery Cds

    Microsoft Windows Server 2008 R2 Foundation, Brazilian 81Y2006 Microsoft Windows Server 2008 R2 Foundation, Polish 81Y2007 Microsoft Windows Server 2008 R2 Foundation, Russian 81Y2008 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 111: Vmware Esxi Recovery Cds (Type 7145)

    Table 15. Product recovery CDs (continued) CRU part Description number Microsoft Windows Server 2008 R2 Foundation, Turkish 81Y2009 Microsoft Windows Server 2008 R2 Foundation, Japanese 81Y2010 Microsoft Windows Server 2008 R2 Foundation, Simplified Chinese 81Y2011 Microsoft Windows Server 2008 R2 Foundation, Traditional, Chinese 81Y2012 Microsoft Windows Server 2008 R2 Foundation, Korean 81Y2013...
  • Page 112 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 113: Chapter 5. Removing And Replacing Components

    Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 114 When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www- 03.ibm.com/systems/info/x86servers/serverproven/compat/us/. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 115: A Single-Power-Supply Server Operating At 208 V Ac

    A single-power-supply server operating at 208 V ac This topic discusses a single-power-supply server operating at 208 V ac. One power supply operating at 208 V ac supports a fully populated server, but it does not support power or cooling redundancy. System reliability guidelines This topic provides a list of requirements to help ensure proper cooling and system reliability.

  • Page 116: Handling Static-Sensitive Devices

    If you are servicing components in a server to which a memory expansion module is attached, slide the server and memory expansion module out of the rack together, as one unit. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 117: Internal Cable Routing And Connectors

    Internal cable routing and connectors This topic provides illustraions of the internal cable routing and connectors. About this task The following illustration shows the routing of the DVD power, fans 1 and 2, scalability LED, and operator information cables. DVD power Fan 1 cable Scalability Operator...
  • Page 118 The following illustration shows the routing of the USB and DVD signal cables. DVD signal cable cable IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 119 The following illustration shows the cable routing of the SAS signal cables from the solid state drive backplane to the ServeRAID adapter. SAS signal cables (2) Chapter 5. Removing and replacing components...

  • Page 120: Returning A Device Or Component

    Detailed cabling instructions are in the Rack Installation Instructions that come with the server and the Rack and Cable Installation Instructions that come with the QPI cable kits. Rear view IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 121: Removing And Replacing Server Components

    This topic provides general information about removing and replacing consumable parts and Tier 1 CRUs. Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

  • Page 122: Removing The Top Cover

    5. If you are instructed to return the cover, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 123 Replacing the top cover This topic provides instructions for how to install the top cover. About this task To install the top cover, complete the following steps: Procedure 1. Make sure that all internal cables are correctly routed. 2. Set the cover on top of the server so that approximately 13 mm (0.5 inch) extends from the rear.

  • Page 124: Removing The Front Bezel

    3. Slide the blue latches on the top cover bracket toward the outside of the server to lock it in place. Removing the front bezel This topic provides instructions for how to remove the front bezel. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 125 About this task Note: You do not have to remove the top cover before you remove the bezel. To remove the bezel, complete the following steps: Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines”...

  • Page 126: Removing An Adapter

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables as necessary to remove the adapter. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 127 3. Remove the top cover (see “Removing and replacing consumable parts and Tier 1 CRUs” on page 105). 4. Disconnect any cables from the adapter. 5. Lift the blue adapter retention latch up away from the server and open the tab. 6.

  • Page 128: Removing The Battery

    4. Locate the battery (see “I/O-board connectors” on page 26). 5. If any PCI adapters are blocking access to the battery, remove them (see “Removing an adapter” on page 110). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 129 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 15F8409 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 130 Set the system date and time. v Set the power-on password. v Reconfigure the server. See “Configuring the server” on page 202 for details. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 131 Removing the DVD drive This topic provides instructions for how to remove the DVD drive. About this task To remove the DVD drive, complete the following steps: Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines”...
  • Page 132 3. Slide the drive release latch to the right and rotate the handle to the open Filler panel Drive tray handle position. 4. Slide the solid state drive out of the server. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 133 Replacing a 1.8-inch solid state drive This topic provides instructions on how to install the replacement solid state drive. About this task To install the replacement solid state drive, complete the following steps: Procedure 1. Remove the drive cage filler panel. 2.
  • Page 134 Removing the operator information panel assembly This topic provides instructions for how to remove the operator information panel assembly. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 135 About this task To remove the operator information panel assembly, complete the following steps. Release latch Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines” on page 97. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables as necessary to replace the device.
  • Page 136 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines” on page 97. 2. Remove the front bezel. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 137 3. Open the fan-release handle by pushing the orange release latch down. 4. Pull out on the free end of the handle to slide the fan out of the server. 5. If you are instructed to return the fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 138 Attention: The server cannot run for more than 30 seconds when this fan is removed. The server will shut down automatically if the fan is missing for 30 seconds or longer. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 139 4. If you are instructed to return the fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the middle hot-swap fan This topic provides instructions for how to install the replacement middle hot-swap fan.
  • Page 140 6. If you are instructed to return the hot-swap power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 141 Removing a hot-swap power supply in a 2-node server: This topic provides instructions for how to remove a hot-swap power supply in a 2-node server. About this task To remove a hot-swap power supply in a 2-node server, complete the following steps.
  • Page 142 7. If you are instructed to return the hot-swap power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 143 Replacing the hot-swap power supply This topic provides instructions for how to install the replacement hot-swap power supply. About this task To install the replacement hot-swap power supply, complete the following steps: Procedure 1. Touch the static-protective package that contains the power supply to any unpainted surface on the outside of the server;...
  • Page 144 3. Remove the top cover (see “Removing and replacing consumable parts and Tier 1 CRUs” on page 105). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 145 DIMMs: v To confirm that the server supports the memory modules that you are installing, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. v All server machine types that are described in this document support 240-pin, double-data-rate (DDR) III, registered synchronous dynamic random-access memory (SDRAM) with error correcting code (ECC) DIMMs.
  • Page 146 1, 7, 3, 5, 2, 8, 4, 6. (Microprocessors must be installed in the following order: 1, 4, 2, and 3.) The following illustration shows the locations of the memory-card and microprocessor connectors. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 147 Microprocessor 3 Microprocessor 4 connector connector Microprocessor 2 connector Microprocessor 1 connector Memory Memory Memory Memory Memory Memory Memory Memory card 1 card 2 card 3 card 4 card 5 card 8 card 6 card 7 Front of server v The following illustration shows the DIMM connectors on a memory card. DIMM 1 DIMM 2 DIMM 3...
  • Page 148 3 and 6 Tenth 3 and 6 Eleventh 3 and 6 Twelfth 3 and 6 Thirteenth 3 and 6 Fourteenth 3 and 6 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 149 Table 19. High-performance memory-card installation sequence (continued) DIMM pair installation Memory-card connector order number DIMM connector numbers Fifteenth 3 and 6 Sixteenth 3 and 6 Seventeenth 2 and 7 Eighteenth 2 and 7 Nineteenth 2 and 7 Twentieth 2 and 7 Twenty-first 2 and 7 Twenty-second...
  • Page 150 LED on the front of the server, indicating that there is a problem and guiding you to the defective DIMM. When this occurs, first identify the defective DIMM; then, remove and replace the DIMM. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 151 The following illustration shows the LEDs that are on a memory card. Memory card/DIMM error LED Memory card only error LED DIMM 1 Light path DIMM 1 error LED DIMM 2 diagnostics DIMM 2 error LED button DIMM 3 DIMM 3 error LED DIMM 4 DIMM 4 error LED DIMM 5 error LED...
  • Page 152 4. Slide the blue release lever to the unlocked position (toward the rear of the server) and open the retention levers; then, lift the memory card out of the server. 5. If necessary, remove all DIMMs. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 153 6. If you are instructed to return the memory card, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a memory card: This topic provides instructions to install a replacement memory card. About this task The Intel 7500 Scalable Memory Buffer memory card and the Intel 7510 Scalable Memory Buffer memory card are not interchangeable and cannot be used in the...
  • Page 154 Then, remove the DIMM from the package. 3. Turn the DIMM so that the DIMM keys align correctly with the connector. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 155: Removing And Replacing Tier 2 Crus

    This topic provides general information about removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 156 Push the locking collar on the connector down to the unlocked position. Locking collar 4. Lift the internal flash memory out of the connector. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 157 5. If you are instructed to return the internal flash memory, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the internal flash memory This topic provides instructions for how to install the replacement internal flash memory (or hypervisor key).
  • Page 158 10. Connect the cables and power cords (see “Connecting the cables” on page 104 for cabling instructions). 11. Turn on all attached devices and the server. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 159 Removing the I/O-board shuttle This topic provides instructions for how to remove the rear I/O-board shuttle. About this task To remove the rear I/O-board shuttle, complete the following steps. DVD signal I/O shuttle cable cable Handle Release pin Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines”...
  • Page 160 10. Connect the power cords and external cables (see “Connecting the cables” on page 104 for cabling instructions). 11. Turn on all attached devices and the server. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 161 12. Restore the RAID configuration information that you backed up before you removed the I/O-board shuttle. Removing the DVD cable About this task To remove the DVD cable, complete the following steps: Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines”...
  • Page 162 Before you remove any component of a RAID array, back up all RAID configuration information. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 163 To remove the RAID adapter carrier and RAID adapter assembly, complete the following steps. RAID card carrier Slot Procedure 1. Read the safety information that begins with “Safety” on page v, “Installation guidelines” on page 97, and “Handling static-sensitive devices” on page 100. 2.
  • Page 164 10. If you are instructed to return the RAID adapter assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 165 Replacing the RAID adapter carrier and the RAID adapter assembly This topic provides steps to replace the RAID adapter carrier and RAID adapter assembly. About this task To replace the RAID adapter carrier and RAID adapter assembly, complete the following steps: Procedure 1.
  • Page 166 9. Restore the RAID configuration information that you backed up before you removed the RAID card carrier and the RAID card assembly. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 167 Removing the hard disk drive backplane and cable assembly This topic provides instructions for how to remove the hard disk drive backplane cable assembly. About this task Important: Before you remove the hard disk drive backplane cable assembly from the server, take the following precautions to save data, firmware, and configuration data: v Before you make changes to disk drives, disk drive controllers (including controllers that are integrated on the system board), disk drive backplanes, or...
  • Page 168 7. If you are instructed to return the hard disk drive backplane cable assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 169 Replacing the hard disk drive backplane and cable assembly This topic provides instructions for how to replace the hard disk drive backplane cable assembly. About this task To replace the hard disk drive backplane cable assembly, complete the following steps. Procedure 1.
  • Page 170 6. Disconnect the SAS signal cable and SAS power and configuration cables from the backplane. 7. Push the latches on the backplane carrier outward to disengage and remove the backplane from the carrier. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 171 8. If you are instructed to return the SAS hard disk drive backplane assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the SAS hard disk drive backplane assembly This topic provides instructions for how to install the replacement SAS hard disk drive backplane assembly.
  • Page 172 3. Remove the top cover (see “Removing and replacing consumable parts and Tier 1 CRUs” on page 105). 4. Remove the filler panel. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 173 5. Pull the drives out of the cage assembly and install them in the same positions in the new cage assembly. Filler panel 6. If you have 2.5-inch hard disk drives installed below the 1.8-inch cage, pull the drives and fillers out of the server. 1.8 inch solid state drive...
  • Page 174 10. If you are instructed to return the solid state drive backplane cage assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 175 Replacing the eXFlash 1.8-inch drive cage and backplane assembly This topic provides instructions for how to replace the eXFlash 1.8-inch drive cage and backplane assembly. About this task To install the replacement eXFlash drive cage and backplane, complete the following steps: Procedure 1.

  • Page 176: Removing And Replacing Frus

    You can use the Setup utility to determine the specific type of microprocessor in the server. v Each microprocessor socket must always contain either a heat-sink blank or a microprocessor and heat sink. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 177 The following illustration of the microprocessor board shows the locations of the microprocessor sockets. Microprocessor 1 Microprocessor 2 Microprocessor 3 Microprocessor 4 Removing a microprocessor and heat sink: This topic provides instructions for how to remove a microprocessor and heat sink. Chapter 5.
  • Page 178 4. Remove the top cover bracket (see “Removing the top-cover bracket” on page 107). 5. Rotate the heat-sink release lever 1 to the fully open position. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 179 6. Lift the heat sink 2 out of the server. If the heat sink sticks to the microprocessor, slightly twist the heat sink back and forth to break the seal. After removal, place the heat sink on its side on a clean, flat surface. 7.
  • Page 180 10. If you are instructed to return the microprocessor, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 181 Installation and User's Guide on the IBM Documentation CD. Read the documentation that comes with the microprocessor to determine whether you must update the UEFI firmware.
  • Page 182 Then, remove the microprocessor from the package. 3. If there is a plastic protective cover on the bottom of the microprocessor, carefully remove it. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 183 Protective cover Microprocessor 4. Place the microprocessor, with the contacts facing down, on the foam pad in the shipping carton. 5. Open the microprocessor release latch 1 by pressing down on the end, moving it to the side, and releasing it to the open (up) position. Swing open the microprocessor retainer bracket 2 .
  • Page 184 7. Carefully position the microprocessor with the microprocessor tool over the microprocessor socket. Twist the microprocessor installation tool counterclockwise to insert the microprocessor into the socket. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 185 Note: The microprocessor fits only one way in the socket. Installation tool Alignment holes Microprocessor Screws 8. Close the load plate and then rotate the microprocessor-release latch to secure the microprocessor. 9. Remove the heat sink from its package. 10. Install the heat sink. Attention: Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover.
  • Page 186 6. Install the heat sink onto the microprocessor as described in “Installing a microprocessor and heat sink” on page 165. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 187 Record all system configuration information, such as IMM IP addresses, vital product data, and the machine type, model number, and serial number of the server. v Using the IBM Advanced Settings Utility (ASU), save the system configuration to external media. v Save the system-event log to external media.
  • Page 188 Use an alcohol wipe to remove any thermal grease from the tabs on the microprocessor load plate on the old microprocessor board. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 189 Tabs X7500 18. Install microprocessor socket covers on the empty microprocessor sockets on the old microprocessor board before you pack the board for shipping. 19. If you are instructed to return the microprocessor-board assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 190 IMM IP addresses, vital product data, and the machine type, model number, and serial number of the server. 19. Using the ASU, restore the system configuration to the new microprocessor board. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 191 Removing the memory-card cage This topic provides instructions for how to remove the memory-card cage. About this task To remove the memory-card cage, complete the following steps. Front thumbscrew Rear thumbscrew Latches Latch Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines”...

  • Page 192: Removing And Replacing The Memory Expansion Module Components

    Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 193 Removing the memory expansion module bezel This topic provides instructions for how to remove the memory expansion module bezel. About this task To remove the memory expansion module bezel, complete the following steps: Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines”...
  • Page 194 2. Align the bezel alignment tabs with the chassis and press the bezel onto the chassis until it snaps into place. Alignment Release Alignment Bezel Release IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 195 Removing the memory expansion module air baffle This topic provides instructions for how to remove the air baffle in the memory expansion module. About this task To remove the air baffle in the memory expansion module, complete the following steps: Procedure 1.
  • Page 196 4. Grasp the blue release latches on the system-board tray handles and pull the latches in opposite directions; then, rotate the handles to the open position. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 197 Stop-tab Handle Release latch Stop-tab Handle Release latch 5. Grasp the handles and pull the system-board tray out until it stops. 6. Disconnect the information panel assembly cable from the connector on the system board tray. 7. Press the information panel release tab to the left and hold it while you pull the right side of the information panel assembly out of the slot on the system-board tray.
  • Page 198 6. Slide the system-board tray forward until the tabs at the bottom of the handles touch the chassis; then, close the release latches firmly (they will snap into the locked position). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 199 Stop-tab Handle Release latch Stop-tab Handle Release latch 7. Reinstall the bezel (see “Replacing the memory expansion module bezel” on page 178). 8. Reconnect the power cords to the memory expansion module; then, connect all external cables to the memory expansion module. 9.
  • Page 200 2. Slide the fan into the fan slot until it snaps into the connector firmly. 3. Reinstall the bezel (see “Replacing the memory expansion module bezel” on page 178). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 201 Removing a memory expansion module DIMM This topic provides instructions for how to remove a DIMM from the memory expansion module. About this task To remove a DIMM from the memory expansion module, complete the following steps: Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines”...
  • Page 202 – You can enable all the DIMMs (1.35-volt and 1.5-volt) to operate at 1.5-volt in the Setup utility through the host server. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 203 v Double-device data correction support is only available when 16 GB x4 DRAM technology DIMMs are installed in the memory expansion module and the memory expansion module is connected to a host server. v The memory expansion module supports memory sparing through the host server.
  • Page 204 - The maximum available memory is reduced to half of the installed memory when memory mirroring is enabled. For example, if the memory expansion IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 205 module has 64 GB of memory installed, only 32 GB of addressable memory is available when you use memory mirroring. Chapter 5. Removing and replacing components...
  • Page 206 DIMMs first, then the smaller capacity DIMMs. The following illustration shows the locations of the DIMM connectors on the memory expansion module system-board tray. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 207 To install a memory module in the memory expansion module, complete the following steps. Note: The memory expansion module might come with DIMM fillers on DIMM connectors that are not populated. Remove them before you install DIMMs in those connectors. Procedure 1.
  • Page 208 Procedure 1. Read the safety information that begins with “Safety” on page v and “Installation guidelines” on page 97. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 209 2. If only one power supply is installed, turn off the host server and peripheral devices and disconnect the memory expansion module power cords. 3. If the memory expansion module is in a rack, at the back of the memory expansion module, pull back the cable management arm to gain access to the rear of the memory expansion module and the power supply.
  • Page 210 3. Remove the bezel (see “Removing the memory expansion module bezel” on page 177). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 211 4. Remove the system-board tray (see “Removing the memory expansion module system-board tray assembly” on page 197). 5. Remove the fans (see “Removing a memory expansion module hot-swap fan” on page 183). 6. From the inside of the system-board tray, remove the fan cable connectors from the system-board tray, starting with the connector that is farthest from the operator information panel.
  • Page 212 8. Reconnect the power cords to the memory expansion module; then, connect all external cables to the memory expansion module. 9. Turn on the peripheral devices and the host server. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 213: Removing And Replacing Memory Expansion Module Tier 2 Crus

    Tier 2 CRUs. About this task You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your memory expansion module.
  • Page 214 3. When you replace the system-board tray, make sure that the host UEFI firmware is at the latest level (see “Updating the firmware” on page 201). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 215 4. Before you attach a memory expansion module to the server and try to use it, you must update the UEFI firmware with the latest level of firmware code. If you attach and try to use the memory expansion module without updating the UEFI firmware, you might get unexpected system behavior, or the server might not power on.
  • Page 216 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 217: Chapter 6. Configuration Information And Instructions

    ServeRAID firmware is stored in ROM on the ServeRAID adapter. v SATA firmware is stored in ROM on the integrated SATA controller. v SAS/SATA firmware is stored in ROM on the SAS/SATA controller on the system board. © Copyright IBM Corp. 2014...

  • Page 218: Configuring The Server

    IMM restarts the server when the IMM detects an operating-system hang condition. A system administrator can use the blue-screen capture feature to assist in determining the cause of the hang condition. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 219: Setup Utility Menu Choices

    This topic provides descriptions of the Setup utility menu choices. The following choices are on the Setup utility main menu. Depending on the version of the IBM UEFI firmware, some menu choices might differ slightly from these descriptions. v System Information Select this choice to view information about the server.
  • Page 220 Select this choice to view or set the POST loader watchdog timer value. - Reboot System on NMI Enable or disable restarting the server whenever a nonmaskable interrupt (NMI) occurs. Disabled is the default. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 221 - Commands on USB Interface Preference Enable or disable the Ethernet over USB interface on IMM. - Network Configuration Select this choice to view and select the system management network interface port, the IMM MAC address, the current IMM IP address, and host name;...
  • Page 222 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 223: Passwords

    Passwords This topic provides general information about passwords. From the User Security menu choice, you can set, change, and delete a power-on password and an administrator password. The User Security choice is on the full Setup utility menu only. If you set only a power-on password, you must type the power-on password to complete the system startup and to have access to the full Setup utility menu.

  • Page 224: Using The Boot Selection Menu Program

    Enter. Results The next time the server starts, it returns to the startup sequence that is set in the Setup Utility. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 225: Starting The Backup Uefi Firmware

    To download the free image, click IBM Service and Support Site. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document. The ServerGuide program requires a supported IBM server with an enabled startable (bootable) CD drive.
  • Page 226 RAID capabilities, you can run the SCSI RAID configuration program to create logical drives. Note: Features and functions can vary slightly with different versions of the ServerGuide program. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 227: Using The Integrated Management Module

    Typical operating-system installation This topic provides instructions for a typical operating-system installation. The ServerGuide program can reduce the time it takes to install an operating system. It provides the device drivers that are required for your hardware and for the operating system that you are installing. This section describes a typical ServerGuide operating-system installation.
  • Page 228 You can remotely view and change the UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 229 Obtaining the IP address for the Web interface access This topic provides instruction for obtaining the IP address for the Web interface access. The IMM MAC address tag is tied to the rear of the server. The hostname of the IMM is "IMM-"...

  • Page 230: Using The Embedded Hypervisor

    Setup utility. To add the USB flash device to the startup sequence, complete the following steps: IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 231: Using The Remote Presence Capability And Blue-Screen Capture

    Procedure 1. Turn on the server. Note: Approximately 1 to 3 minutes after the server is connected to ac power, the power-control button becomes active. 2. When the prompt <F1> Setup is displayed, press F1. 3. From the Setup utility main menu, select Boot Manager. 4.

  • Page 232: Enabling The Broadcom Gigabit Ethernet Utility Program

    5. Select the device driver for your RAID controller and press Enter. 6. Follow the instructions in the documentation for your RAID controllers. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 233: Ibm Advanced Settings Utility Program

    This topic provides instructions for updating IBM Systems Director. About this task If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM Systems Director updates and interim fixes. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.

  • Page 234: Configuring An Exa Multi-Node System

    EXA scalability cables. (For detailed installation instructions, see the documentation that came with the EXA cables.) IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 235 This capability to partition a multi-node server into several individual servers without removing any cables is referred to as IBM FlexNode Technology. As a single logical server, the server is able to use resources from all scalable partitions.
  • Page 236 Note: For instructions for creating, modifying, and controlling partitions through the IMM Telnet interface, see “Using the IMM Telnet interface” on page 223. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 237 4. In the navigation pane, click Scalable Partitioning, and then click Manage Partition(s). Use the Scalable Complex Management page to create, delete, control, and view scalable partitions. Select the primary node; then, automatically or manually create a scalable partition: v To automatically create a single partition that uses all nodes in the multi-node configuration, click Partition Configure, and then click Auto.
  • Page 238 5. Make sure that each chassis is in Standalone mode, which indicates that the system is now partitioned into two independent systems. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 239 Using the IMM Telnet interface This topic provides information about the IMM Telnet interface. About this task You can create, modify, and control partitions through the IMM Telnet interface. To use the IMM Telnet interface, log in to the IMM Telnet interface on either node and use the scale command for multi-node control and configuration.
  • Page 240 You can use the delete -partid command to delete a specific partition. For example, to delete partition 1, type scale -delete -partid 1. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 241 Toggling partitions by using the IMM Telnet interface: This topic provides information about toggling partitions by using the IMM Telnet interface. About this task Note: Before you toggle a partition to Standalone mode, make sure that all the nodes in the partition are powered off. A partition can be in either of two modes: Standalone and Partition.

  • Page 242: Configuring A Qpi Multi-Node System

    Microprocessor that are the same cache size and type, and the same clock speed Note: The nodes can vary in the number of microprocessors and the amount of memory each contains, above the minimum. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 243: Appendix A. Dsa Diagnostic Test Results

    Latest level of BMC/IMM 405-001-000 BRCM:TestMIIRegisters Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM © Copyright IBM Corp. 2014...
  • Page 244 Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 245 BRCM:TestLoopbackMAC Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-006-000 BRCM:TestLoopbackPhysical Test Passed Explanation: The test passed. Severity: Event...
  • Page 246 Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 247 Explanation: The internal memory test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-804-000 BRCM:TestInterrupt Test Aborted Explanation: The interrupt test was canceled.
  • Page 248 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 249 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-902-000 BRCM:TestEEPROM Test Failed Explanation: A failure was detected while testing non-volatile RAM.
  • Page 250 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 251 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-906-000 BRCM:TestLoopbackPhysical Test Failed Explanation: A failure was detected during the loopback test at the physical layer.

  • Page 252: Dsa Brocade Test Results

    Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 253 Brocade:ExternalLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-002-000 Brocade:SerdesLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No...
  • Page 254 Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 255 Brocade:MemoryTest Aborted Explanation: The test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-801-000 Brocade:ExternalLoopbackTest Aborted Explanation: The test was canceled. Severity: Warning...
  • Page 256 Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 257 User response: Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 258 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 259 1. Check or replace SFP/cable. 2. Rerun the test. 3. Verify whether the firmware is at proper level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...

  • Page 260: Dsa Checkpoint Panel Test Results

    3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 261: Dsa Cpu Stress Test Results

    180-901-000 • 089-000-000 Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 180-901-000 Check-point Panel Test Failed Explanation: Check-point Panel Test Failed. Operator reported incorrect display. Severity: Error Serviceable: Yes Recoverable: No Automatically notify Support: No User response: Complete the following steps: 1.
  • Page 262 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 263 Explanation: CPU Stress Test Aborted. Memory size is insufficient to run the test. At least 1GB is required. Severity: Warning Serviceable: Yes Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 089-804-000 CPU Stress Test Aborted Explanation: CPU Stress Test Aborted. User pressed Ctrl-C.

  • Page 264: Dsa Emulex Adapter Test Results

    Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 265 Explanation: Loopback testing at the MAC layer was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 516-801-000 ELXUCNA: NIC PHY LoopBackTest Aborted Explanation: Loopback testing at the physical layer was canceled.
  • Page 266 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 267: Dsa Exa Port Ping Test Results

    3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA EXA port ping test results The following messages are generated when you run the EXA port ping test.
  • Page 268 4. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 269: Dsa Hard Drive Test Results

    3. Check scalability cables for loose connections. 4. Replace the scalability cable(s) for specified port(s). 5. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA hard drive test results The following messages are generated when you run the hard drive test.
  • Page 270 5. If the problem remains, contact your technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 271: Dsa Intel Network Test Results

    IANet:Registers Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-001-000 IANet:EEPROM Test Passed Explanation: The test passed. Severity: Event...
  • Page 272 Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 273 IANet:EEPROM Test Aborted Explanation: EEPROM test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-802-000 IANet:FIFO Test Aborted Explanation: FIFO test was canceled. Severity: Warning...
  • Page 274 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 275 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-903-000 IANet:Interrupts Test Failed Explanation: A failure was detected during the Interrupt test.

  • Page 276: Dsa Lsi Hard Drive Test Results

    Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 277: Dsa Mellanox Adapter Test Results

    1. Check cable connections. 2. Rerun the test. 3. Verify whether the firmware is at the latest level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 278 Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 279 MLNX:MLNX_DiagnosticTestIBPort Test Aborted Explanation: Port Test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 408-900-000 MLNX:MLNX_DiagnosticTestEthernetPort Test Failed Explanation: Port Test Failed. Severity: Error...

  • Page 280: Dsa Memory Isolation Test Results

    Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 281 Explanation: Quick/Full Memory Test CPU 3 Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-000-004 Standalone Memory Test Passed Explanation: Quick/Full Memory Test CPU 4 Passed.
  • Page 282 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 283 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 284 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 285 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 286 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 287 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 288 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 289 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 290 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 291 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 292 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 293 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 294 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 295 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 296 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 297 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 298 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 299 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 300 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 301 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 302 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 303 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 304 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 305 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 306 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 307 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 308 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 309 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 310 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 311 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 312 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 313 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 314 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 315 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 316 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 317 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 318 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 319 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 320 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 321 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 322 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 323 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 324 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 325 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 326 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 327 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 328 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 329 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 330 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 331 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 332 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 333 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 334 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 335 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 336 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 337 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 338 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 339 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 340 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 341 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 342 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 343 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 344 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 345 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 346 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 347 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 348 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 349 6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-901-002 Standalone Memory Test Failed Explanation: Memory Diagnostics Test Failed.

  • Page 350: Dsa Memory Stress Test Results

    Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 351 6. Run the memory diagnostic to identify the specific failing DIMM. 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 202-802-000 MemStr Test Aborted Explanation: Memory size is insufficient to run the test.
  • Page 352 8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 353: Dsa Nvidia Gpu Test Results

    6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA Nvidia GPU test results The following messages are generated when you run the Nvidia GPU test.
  • Page 354 Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 355 Explanation: Nvidia GPU Binomial test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 409-800-000 NVIDIA User Diagnostic Test Aborted Explanation: NVIDIA User Diagnostic test was canceled.
  • Page 356 Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 357 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 358 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 359: Dsa Optical Drive Test Results

    4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 360 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 361 1. Wait for the system activity to cease 2. Run the test again 3. Turn off and restart the system. 4. Run the test again. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 215-804-000 Optical Drive Test Aborted Explanation: Optical Drive Test Aborted.
  • Page 362 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 363: Dsa System Management Test Results

    5. Run the test again. 6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA system management test results The following messages are generated when you run the system management test.
  • Page 364 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 365 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 366 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 367 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 368 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 369 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 370 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 371 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 372 9. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 373 8. Run the test again. 9. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 166-904-001 IMM I2C Test Failed Explanation: IMM Indicates failure in Power Supply bus (BUS 3).
  • Page 374 6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 375 6. Run the test again. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 166-910-001 IMM I2C Test Failed Explanation: IMM Indicates failure in the Voltage Regulator bus (Memory Drawer BUS 1).
  • Page 376 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 377: Dsa Tape Drive Test Results

    6. Run the test again. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA tape drive test results The following messages are generated when you run the tape drive test.
  • Page 378 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 379 4. Rerun the test after upgrading to the latest firmware level. 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-904-000 Tape Test Failed Explanation: Tape Test Failed.
  • Page 380 9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 381 Automatically notify Support: No User response: Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-908-000 Tape Test Failed Explanation: An error was found in getting tape capacity.
  • Page 382 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...

  • Page 383: Appendix B. Integrated Management Module Error Messages

    The IMM messages are displayed in the integrated management module (IMM) event log. You can view the IMM event log through the IMM Web interface and through IBM Dynamic System Analysis (as the ASM event log). For more information about IMM, see the Integrated Management Module User's Guide at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5079770...
  • Page 384 806f010d-040fffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. 806f011b-0701ffff The connector [PhysicalConnectorElementName] has encountered a configuration error. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 385 Table 25. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f0207-0301ffff [ProcessorElementName] has Failed with FRB1/BIST condition. 806f0207-0302ffff [ProcessorElementName] has Failed with FRB1/BIST condition. 806f0207-0303ffff [ProcessorElementName] has Failed with FRB1/BIST condition. 806f0207-0304ffff [ProcessorElementName] has Failed with FRB1/BIST condition.
  • Page 386 Array in system [ComputerSystemElementName] has failed. 806f060d-040fffff Array in system [ComputerSystemElementName] has failed. 806f0813-2581ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 387 40000001-00000000 • 40000003-00000000 Table 25. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f0813-2582ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. 40000001-00000000 Management Controller [arg1] Network Initialization Complete. Explanation: The IMM network subsystem initialization has completed. May also be shown as 4000000100000000 or 0x4000000100000000 Severity: Info Alert Category: System...
  • Page 388 CIM Information: Prefix: IMM and ID: 0006 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 389 40000007-00000000 • 40000009-00000000 40000007-00000000 Ethernet interface [arg1] by user [arg2]. Explanation: The specified user has enabled or disabled the Ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0007 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 390 CIM Information: Prefix: IMM and ID: 0012 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 391 4000000d-00000000 • 4000000f-00000000 4000000d-00000000 DHCP[[arg1]] failure, no IP address assigned. Explanation: A DHCP server has failed to assign an IP address to the IMM. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity: Warning Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0013 SNMP Trap ID: Automatically notify Support: No User response: Complete the following steps until the problem is solved:...
  • Page 392 SNMP Trap ID: 30 Automatically notify Support: No User response: Make sure that the correct login ID and password are being used. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 393 40000013-00000000 • 40000015-00000000 40000013-00000000 Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2]. Explanation: A user has attempted to log in from a Telnet session by using an invalid login ID or password. May also be shown as 4000001300000000 or 0x4000001300000000 Severity: Info Alert Category: Critical...
  • Page 394 CIM Information: Prefix: IMM and ID: 0024 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 395 40000019-00000000 • 4000001b-00000000 40000019-00000000 LAN: Ethernet[[arg1]] interface is now active. Explanation: The IMM Ethernet interface has been enabled. May also be shown as 4000001900000000 or 0x4000001900000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0025 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 396 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 397 4000001e-00000000 • 40000020-00000000 4000001e-00000000 Running the backup Management Controller [arg1] main application. Explanation: The IMM was unable to run the primary IMM image and has resorted to running the backup image. May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity: Warning Alert Category: Critical Serviceable: No CIM Information: Prefix: IMM and ID: 0030...
  • Page 398 CIM Information: Prefix: IMM and ID: 0035 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 399 40000024-00000000 • 40000026-00000000 40000024-00000000 Flash of [arg1] from [arg2] failed for user [arg3]. Explanation: The specified firmware has not been updated. May also be shown as 4000002400000000 or 0x4000002400000000 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: IMM and ID: 0036 SNMP Trap ID: 22 Automatically notify Support: No User response: Information only;...
  • Page 400 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 401 4000002a-00000000 • 4000002c-00000000 4000002a-00000000 [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware. Explanation: A specific type of firmware mismatch has been detected. May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: IMM and ID: 0042 SNMP Trap ID: 22...
  • Page 402 CIM Information: Prefix: IMM and ID: 0047 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 403 40000030-00000000 • 40000032-00000000 40000030-00000000 IPv6 disabled by user [arg1] . Explanation: The specified user has disabled IPv6 support on the Integrated Management Module. May also be shown as 4000003000000000 or 0x4000003000000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0048 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 404 CIM Information: Prefix: IMM and ID: 0053 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 405 40000036-00000000 • 40000038-00000000 40000036-00000000 IPv6 stateless auto-configuration disabled by user [arg1]. Explanation: IPv6 stateless address auto-configuration has been disabled on the Integrated Management Module by the specified user. May also be shown as 4000003600000000 or 0x4000003600000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0054 SNMP Trap ID:...
  • Page 406 1. Make sure that the IMM network cable is connected. 2. Make sure that there is a DHCP6 server on the network that can assign an IP address to the IMM. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 407 4000003c-00000000 • 40000085-00000000 4000003c-00000000 Platform Watchdog Timer expired for [arg1]. Explanation: IMM has detected an OS did not start in the expected amount of time. May also be shown as 4000003c00000000 or 0x4000003c00000000 Severity: Error Alert Category: Cricital Serviceable: No CIM Information: Prefix: IMM and ID: 0060 SNMP Trap ID: 26 Automatically notify Support: No...
  • Page 408 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 1 Automatically notify Support: Yes User response: Replace the CMOS battery. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 409 80010204-1d01ffff • 80010204-1d03ffff 80010204-1d01ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: IMM has detected the speed of Fan 1 (Fan 1A Tach or Fan 1B Tach) has gone low. May also be shown as 800102041d01ffff or 0x800102041d01ffff Severity: Error Alert Category: Critical Serviceable: Yes...
  • Page 410 SNMP Trap ID: 11 Automatically notify Support: No User response: Reseat the failing fan indicated by the lit LED on the fan. Replace Fan. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 411 80010204-1d07ffff • 80010204-1d09ffff 80010204-1d07ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: IMM has detected the speed of MEU Fan 2 has gone low. May also be shown as 800102041d07ffff or 0x800102041d07ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 11 Automatically notify Support: No...
  • Page 412 CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12 Automatically notify Support: No User response: No action, warning of increased temperature. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 413 80010703-1500ffff • 80010901-1801ffff 80010703-1500ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: An upper non-critical current sensor going high has asserted. May also be shown as 800107031500ffff or 0x800107031500ffff Severity: Warning Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 164 Automatically notify Support: No User response: No action, warning of increased temperature.
  • Page 414 Serviceable: No CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0 Automatically notify Support: No User response: Reduce the ambient temperature. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 415 80010b01-1801ffff • 80030108-1381ffff 80010b01-1801ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: An upper non-recoverable sensor going high has asserted. May also be shown as 80010b011801ffff or 0x80010b011801ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0 Automatically notify Support: No User response: Reduce the ambient temperature.
  • Page 416 Serviceable: No CIM Information: Prefix: PLAT and ID: 0508 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 417 8003010c-2583ffff • 8003010c-2585ffff 8003010c-2583ffff Sensor [SensorElementName] has asserted. Explanation: Lane failover on SMI lane Channel 3 has occurred. May also be shown as 8003010c2583ffff or 0x8003010c2583ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0508 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 418 Serviceable: No CIM Information: Prefix: PLAT and ID: 0508 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 419 8003010e-0701ffff • 80070201-0302ffff 8003010e-0701ffff Sensor [SensorElementName] has asserted. Explanation: A memory resize has occurred. May also be shown as 8003010e0701ffff or 0x8003010e0701ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0508 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 420 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 421 80070201-0a01ffff • 80070201-0a02ffff 80070201-0a01ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a PS 1 temperature Sensor has transitioned to critical. May also be shown as 800702010a01ffff or 0x800702010a01ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 0...
  • Page 422 1. Remove any recently installed components. Try to power on the node. If the node successfully powers on, complete the following steps: IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 423 80070202-1881ffff • 80070204-1881ffff Check the ServerProven website to make sure that recently installed components are compatible with the compute node. Inspect the previously installed components for physical damage. If the node does not successfully power on or if this is not the first occurrence of this problem, (trained service technician only) replace the system board.
  • Page 424 5. (Trained service technician only) Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is correctly applied. 6. (Trained service technician only) Replace microprocessor 1. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 425 80070301-0302ffff • 80070301-0303ffff 80070301-0302ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. Explanation: IMM has detected that the temperature for CPU 2 has transitioned to a non recoverable state. May also be shown as 800703010302ffff or 0x800703010302ffff Severity: Error Alert Category: Critical Serviceable: Yes...
  • Page 426 2. Make sure all server air passages are clear of debris or dust. 3. (Trained service technician only) Replace the I/O board. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 427 80070603-0701ffff • 80070608-0a01ffff 80070603-0701ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: A sensor (Pwr Rail A/B/C/D/E/F/G/H Fault) has transitioned to non-recoverable state. May also be shown as 800706030701ffff or 0x800706030701ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response:...
  • Page 428 Checkpoint display for support reference. 3. Using the IMM web interface, capture a 'Service Data' file if available (note:) for support reference. 4. Remove AC power. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 429 80070608-1402ffff 5. Remove memory card identified and check for connector pin damage on memory card and CPU memory card slot. a) Replace affected commodity if damage is found. 6. Swap the memory card in the slot identified, with a memory card from another slot with the same configuration of DIMMs (size, type, number) 7.
  • Page 430 If problem remains with original slot, replace the I/O board assembly. b) If problem occurs in slot where original memory card was moved to, replace the memory card. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 431 80070608-1403ffff 80070608-1403ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: A system power fault has occurred. May also be shown as 800706081403ffff or 0x800706081403ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response: Critical: Do Not attempt to power the system on, or AC cycle.
  • Page 432 If problem remains with original slot, replace the I/O board assembly. b) If problem occurs in slot where original memory card was moved to, replace the memory card. [FPGA version 5.01] IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 433 80070608-1405ffff 2. If local, pull out the Operator Information Panel, observe and make note of what is being displayed on the Checkpoint display for support reference. 3. Using the IMM web interface, capture a 'Service Data' file (note:) for support reference. 4.
  • Page 434 3. Remove memory card identified and check for connector pin damage on memory card and CPU memory card slot. a) Replace affected commodity if damage is found. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 435 80070608-1406ffff 4. Swap the memory card in the slot identified, with a memory card from another slot with the same configuration of DIMMs (size, type, number) 5. Restart the server and see if problem still identifies the same memory card slot. a) If problem remains with original slot, replace the I/O board assembly.
  • Page 436 Checkpoint display for support reference. 3. Using the IMM web interface, capture a 'Service Data' file for support reference. 4. Remove AC power. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 437 80070608-1408ffff 5. Remove memory card identified and check for connector pin damage on memory card and CPU memory card slot. a) Replace affected commodity if damage is found. 6. Swap the memory card in the slot identified, with a memory card from another slot with the same configuration of DIMMs (size, type, number) 7.
  • Page 438 2. Using the IMM web interface, capture a 'Service Data' file (note:) for support reference. 3. If the Checkpoint display repeatedly blinks F:A then 6:8. - (Trained service technician only) Replace the CPU board IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 439 80070608-140bffff • 80070608-140cffff 4. If the Checkpoint display repeatedly blinks F:A then 6:9 - (Trained service technician only) Replace the CPU board and I/O board assembly 80070608-140bffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: A CPU VRD failure has occurre. May also be shown as 80070608140bffff or 0x80070608140bffff Severity: Error Alert Category: Critical...
  • Page 440 4. If the Checkpoint display repeatedly blinks F:A then 6:9 - (Trained service technician only) Replace the CPU board and I/O board assembly IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 441 80070608-140fffff • 80070608-1411ffff 80070608-140fffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: A CPU 3 4 VIO fault has occurred. May also be shown as 80070608140fffff or 0x80070608140fffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response:...
  • Page 442 CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response: (Trained service technician only) Replace the CPU board. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 443 80070608-1415ffff • 80070608-2201ffff 80070608-1415ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: A system power fault has occurred. May also be shown as 800706081415ffff or 0x800706081415ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response: (Trained service technician only) Replace the CPU board.
  • Page 444 Serviceable: No CIM Information: Prefix: PLAT and ID: 0537 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 445 80080004-1d04ffff • 80080004-1d06ffff 80080004-1d04ffff Device [LogicalDeviceElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Device Fan 4 has been removed. May also be shown as 800800041d04ffff or 0x800800041d04ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0537 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 446 Serviceable: No CIM Information: Prefix: PLAT and ID: 0537 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 447 80080004-1d0affff • 800b0008-1382ffff 80080004-1d0affff Device [LogicalDeviceElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Device MEU Fan 5 has been removed. May also be shown as 800800041d0affff or 0x800800041d0affff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0537 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 448 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 1 IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 449 800b010a-1e82ffff • 800b010a-1e84ffff 800b010a-1e82ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Fan Redundancy has been lost. May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 2 800b010a-1e83ffff Redundancy Lost for [RedundancySetElementName] has asserted.
  • Page 450 1. Check if Power Supply is missing, unplugged. 2. Check the power supply LEDs, see "Power-supply LEDs" 3. Replace the affected power supply. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 451 800b030c-2581ffff • 800b050a-1e82ffff 800b030c-2581ffff Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. Explanation: Backup Memory has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. May also be shown as 800b030c2581ffff or 0x800b030c2581ffff Severity: Warning Alert Category: Warning Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0806 SNMP Trap ID: 43...
  • Page 452 1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. 2. Re-enable mirroring in the Setup utility. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 453 806f0007-0301ffff • 806f0007-0302ffff 806f0007-0301ffff [ProcessorElementName] has Failed with IERR. Explanation: IMM has detected processor 1 failed - IERR condition. May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0042 SNMP Trap ID: 40 Automatically notify Support: No User response:...
  • Page 454 2. Run the DSA program for the hard disk drives and other I/O devices. 3. (Trained service technician only) Replace microprocessor 4. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 455 806f0008-0a01ffff • 806f0008-1881ffff 806f0008-0a01ffff [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. Explanation: IMM has detected a Power Supply has been added. May also be shown as 806f00080a01ffff or 0x806f00080a01ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0084 SNMP Trap ID: Automatically notify Support: No User response: Power Supply 1 :Information only;...
  • Page 456 CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 457 806f000d-0402ffff • 806f000d-0404ffff 806f000d-0402ffff The Drive [StorageVolumeElementName] has been added. Explanation: Hard drive 2 has been installed. May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 458 CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 459 806f000d-0408ffff • 806f000d-040affff 806f000d-0408ffff The Drive [StorageVolumeElementName] has been added. Explanation: Hard drive 8 has been installed. May also be shown as 806f000d0408ffff or 0x806f000d0408ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 460 CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 461 806f000d-040effff • 806f000f-220101ff 806f000d-040effff The Drive [StorageVolumeElementName] has been added. Explanation: Hard drive 14 has been installed. May also be shown as 806f000d040effff or 0x806f000d040effff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 462 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 463 806f000f-220107ff • 806f000f-22010bff 806f000f-220107ff The System [ComputerSystemElementName] encountered firmware error - unrecoverable keyboard failure. Explanation: IMM has detected that System Firmware Error Unrecoverable Keyboard failure has occurred. May also be shown as 806f000f220107ff or 0x806f000f220107ff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0764 SNMP Trap ID: 50...

  • Page 464: Severity: Error

    CIM Information: Prefix: PLAT and ID: 0262 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 465 806f001b-1f08ffff • 806f001e-2201ffff 806f001b-1f08ffff The network port [ManagedElementName] has been connected. Explanation: EXA Cable 2 is connected May also be shown as 806f001b1f08ffff or 0x806f001b1f08ffff Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0262 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only;...

  • Page 466: Severity: Error Alert Category: Critical Serviceable: Yes Cim Information: Prefix: Plat And Id

    3. Update the server and adapter firmware (UEFI and IMM). 4. Remove the adapter from the slot. 5. Replace the PCI Express adapter. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 467 806f0021-0b06ffff • 806f0021-0b07ffff 806f0021-0b06ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a Fault in PCIe slot 3. May also be shown as 806f00210b06ffff or 0x806f00210b06ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response:...

  • Page 468: Automatically Notify Support: No

    3. Update the server and adapter firmware (UEFI and IMM). 4. Remove the adapter from the slot. 5. Replace the PCI Express adapter. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 469 806f0021-0b0affff • 806f0021-2582ffff 806f0021-0b0affff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a Fault in PCIe slot 7. May also be shown as 806f00210b0affff or 0x806f00210b0affff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: No User response:...
  • Page 470 CIM Information: Prefix: PLAT and ID: 0436 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 471 806f0107-0301ffff • 806f0107-0302ffff 806f0107-0301ffff An Over-Temperature Condition has been detected on [ProcessorElementName]. Explanation: The microprocessor 1 temperature has risen above the critical level, causing a hard shutdown of the node. May also be shown as 806f01070301ffff or 0x806f01070301ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0036...
  • Page 472 5. (Trained service technician only) Make sure that the microprocessor 4 heat sink is installed correctly and the thermal material is correctly applied. 6. (Trained service technician only) Replace microprocessor 4. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 473 806f0108-0a01ffff • 806f0108-1881ffff 806f0108-0a01ffff [PowerSupplyElementName] has Failed. Explanation: IMM has detected a Fault on Power Supply 1. May also be shown as 806f01080a01ffff or 0x806f01080a01ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0086 SNMP Trap ID: 4 Automatically notify Support: Yes User response: Check the log for additional Power Supply Failure.
  • Page 474 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 475 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 476 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 477 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 478 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 479 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 480 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 481 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 482 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 483 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 484 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 485 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 486 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 487 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 488 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 489 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 490 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 491 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 492 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 493 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 494 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 495 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 496 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 497 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 498 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 499 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 500 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 501 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 502 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 503 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 504 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 505 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 506 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 507 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 508 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 509 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 510 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 511 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 512 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 513 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 514 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 515 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 516 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 517 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 518 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 519 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 520 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 521 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 522 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 523 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 524 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors. 4. Replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 525 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 526 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors. 4. Replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 527 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 528 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors. 4. Replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 529 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 530 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors. 4. Replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 531 806f010f-2201ffff • 806f011b-0701ffff 806f010f-2201ffff The System [ComputerSystemElementName] encountered a firmware hang. Explanation: IMM has detected a System Firmware Hang. May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0186 SNMP Trap ID: 25 Automatically notify Support: No User response:...
  • Page 532 CIM Information: Prefix: PLAT and ID: 0266 SNMP Trap ID: 50 Automatically notify Support: No User response: Make sure that the cable is connected securely and properly. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 533 806f011b-1f06ffff • 806f011b-1f08ffff 806f011b-1f06ffff The connector [PhysicalConnectorElementName] has encountered a configuration error. Explanation: A cable configuration error has occurred. May also be shown as 806f011b1f06ffff or 0x806f011b1f06ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0266 SNMP Trap ID: 50 Automatically notify Support: No User response: Make sure that the cable is connected securely and properly.
  • Page 534 SNMP Trap ID: Automatically notify Support: No User response: 1. Reinsert or replace the operator information panel cable. Replace the operator information panel. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 535 806f0125-1801ffff • 806f0207-0301ffff 806f0125-1801ffff [ManagedElementName] detected as absent. Explanation: IMM has detected the memory drawer is absent. May also be shown as 806f01251801ffff or 0x806f01251801ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0392 SNMP Trap ID: Automatically notify Support: No User response: 1.
  • Page 536 3. Make sure that the installed microprocessors are compatible with each other. 4. (Trained service technician only) Reseat microprocessor 3. 6. (Trained service technician only) Replace microprocessor 3. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 537 806f0207-0304ffff • 806f020d-0400ffff 806f0207-0304ffff [ProcessorElementName] has Failed with FRB1/BIST condition. Explanation: IMM has detected a Miroprocessor 4 Failed - FRB1/BIST condition. May also be shown as 806f02070304ffff or 0x806f02070304ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0044 SNMP Trap ID: 40 Automatically notify Support: Yes User response:...
  • Page 538 CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 539 806f020d-0404ffff • 806f020d-0406ffff 806f020d-0404ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 4. May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity: Warning Alert Category: Warning Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 540 CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 541 806f020d-040affff • 806f020d-040cffff 806f020d-040affff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 10. May also be shown as 806f020d040affff or 0x806f020d040affff Severity: Warning Alert Category: Warning Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 542 CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 543 806f0223-2101ffff • 806f0308-0a02ffff 806f0223-2101ffff Powering off system [ComputerSystemElementName] initiated by [WatchdogElementName]. Explanation: The IPMI Watchdog Timer has expired. The system was powered off. May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0372 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 544 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 545 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 546 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 547 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 548 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 549 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 550 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 551 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 552 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 553 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 554 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 555 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 556 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 557 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 558 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 559 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 560 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 561 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 562 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 563 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 564 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 565 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 566 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 567 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 568 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 569 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 570 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 571 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 572 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 573 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 574 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 575 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 576 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 577 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 578 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 579 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 580 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 581 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 582 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 583 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 584 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 585 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 586 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 587 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 588 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 589 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 590 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 591 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 592 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
  • Page 593 806f0313-1701ffff • 806f032b-2101ffff 806f0313-1701ffff A software NMI has occurred on system [ComputerSystemElementName]. Explanation: A software NMI has occurred. Your system may have been rebooted, depending on the configuration setting. May also be shown as 806f03131701ffff or 0x806f03131701ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0228 SNMP Trap ID: 50...
  • Page 594 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 595 806f040c-08810003 • 806f040c-08810004 806f040c-08810003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 1 has been Disabled. May also be shown as 806f040c08810003 or 0x806f040c08810003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 596 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 597 806f040c-08810007 • 806f040c-08810008 806f040c-08810007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 1 has been Disabled. May also be shown as 806f040c08810007 or 0x806f040c08810007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 598 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 599 806f040c-08820003 • 806f040c-08820004 806f040c-08820003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 2 has been Disabled. May also be shown as 806f040c08820003 or 0x806f040c08820003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 600 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 601 806f040c-08820007 • 806f040c-08820008 806f040c-08820007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 2 has been Disabled. May also be shown as 806f040c08820007 or 0x806f040c08820007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 602 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 603 806f040c-08830003 • 806f040c-08830004 806f040c-08830003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 3 has been Disabled. May also be shown as 806f040c08830003 or 0x806f040c08830003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 604 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 605 806f040c-08830007 • 806f040c-08830008 806f040c-08830007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 3 has been Disabled. May also be shown as 806f040c08830007 or 0x806f040c08830007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 606 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 607 806f040c-08840003 • 806f040c-08840004 806f040c-08840003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 4 has been Disabled. May also be shown as 806f040c08840003 or 0x806f040c08840003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 608 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 609 806f040c-08840007 • 806f040c-08840008 806f040c-08840007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 4 has been Disabled. May also be shown as 806f040c08840007 or 0x806f040c08840007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 610 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 611 806f040c-08850003 • 806f040c-08850004 806f040c-08850003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 5 has been Disabled. May also be shown as 806f040c08850003 or 0x806f040c08850003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 612 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 613 806f040c-08850007 • 806f040c-08850008 806f040c-08850007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 5 has been Disabled. May also be shown as 806f040c08850007 or 0x806f040c08850007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 614 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 615 806f040c-08860003 • 806f040c-08860004 806f040c-08860003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 6 has been Disabled. May also be shown as 806f040c08860003 or 0x806f040c08860003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 616 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 617 806f040c-08860007 • 806f040c-08860008 806f040c-08860007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 6 has been Disabled. May also be shown as 806f040c08860007 or 0x806f040c08860007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 618 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 619 806f040c-08870003 • 806f040c-08870004 806f040c-08870003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 7 has been Disabled. May also be shown as 806f040c08870003 or 0x806f040c08870003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 620 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 621 806f040c-08870007 • 806f040c-08870008 806f040c-08870007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 7 has been Disabled. May also be shown as 806f040c08870007 or 0x806f040c08870007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 622 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 623 806f040c-08880003 • 806f040c-08880004 806f040c-08880003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 8 has been Disabled. May also be shown as 806f040c08880003 or 0x806f040c08880003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 624 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 625 806f040c-08880007 • 806f040c-08880008 806f040c-08880007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 8 has been Disabled. May also be shown as 806f040c08880007 or 0x806f040c08880007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 626 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 627 806f040c-18810003 • 806f040c-18810004 806f040c-18810003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c18810003 or 0x806f040c18810003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 628 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 629 806f040c-18810007 • 806f040c-18810008 806f040c-18810007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c18810007 or 0x806f040c18810007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 630 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 631 806f040c-1881000b • 806f040c-1881000c 806f040c-1881000b [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 11 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c1881000b or 0x806f040c1881000b Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 632 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 633 806f040c-1881000f • 806f040c-18810010 806f040c-1881000f [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 15 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c1881000f or 0x806f040c1881000f Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 634 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 635 806f040c-18810013 • 806f040c-18810014 806f040c-18810013 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 19 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c18810013 or 0x806f040c18810013 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 636 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 637 806f040c-18810017 • 806f040c-18810018 806f040c-18810017 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 23 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c18810017 or 0x806f040c18810017 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 638 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 639 806f040c-1881001b • 806f040c-1881001c 806f040c-1881001b [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 27 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c1881001b or 0x806f040c1881001b Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 640 3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 641 806f040c-1881001f • 806f040c-18810020 806f040c-1881001f [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 31 in memory expansion module(MEU) has been Disabled. May also be shown as 806f040c1881001f or 0x806f040c1881001f Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response:...
  • Page 642 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 643 806f0507-0303ffff • 806f0507-2584ffff 806f0507-0303ffff [ProcessorElementName] has a Configuration Mismatch. Explanation: IMM has detected a Processor Configuration Mismatch on CPU 3. May also be shown as 806f05070303ffff or 0x806f05070303ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0062 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 644 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 645 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 646 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 647 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 648 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 649 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 650 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 651 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 652 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 653 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 654 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 655 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 656 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 657 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 658 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 659 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 660 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 661 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 662 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 663 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 664 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 665 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 666 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 667 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 668 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 669 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 670 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 671 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 672 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 673 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 674 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 675 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 676 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 677 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 678 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 679 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 680 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 681 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 682 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 683 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 684 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 685 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 686 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 687 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 688 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 689 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 690 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 691 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 692 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support site for an applicable retain tip or firmware update that applies to this memory error. 3. At the next maintenance opportunity, swap affected DIMM (as indicated by the Light path diagnostics) to a different memory channel or CPU (check this document and the Installation and User's Guide for population requirements for sparing/paring modes).
  • Page 693 806f050d-0401ffff • 806f050d-0403ffff 806f050d-0401ffff Array in system [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d0401ffff or 0x806f050d0401ffff Severity: Error Alert Category: Critical...
  • Page 694 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drive that is indicated by a lit status LED. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 695 806f050d-0407ffff • 806f050d-0409ffff 806f050d-0407ffff Array in system [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity: Error Alert Category: Critical...
  • Page 696 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drive that is indicated by a lit status LED. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 697 806f050d-040dffff • 806f050d-040fffff 806f050d-040dffff Array in system [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d040dffff or 0x806f050d040dffff Severity: Error Alert Category: Critical...
  • Page 698 2. Make sure that the installed microprocessors are compatible with each other. 3. (Trained service technician only) Reseat microprocessor 2. 4. (Trained service technician only) Replace microprocessor 2. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 699 806f0607-0303ffff • 806f0607-0304ffff 806f0607-0303ffff An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. Explanation: The UEFI has detected a configuration type issue with processor 3. May also be shown as 806f06070303ffff or 0x806f06070303ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0816 SNMP Trap ID: 40...
  • Page 700 Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 701 806f060d-0402ffff • 806f060d-0403ffff 806f060d-0402ffff Array in system [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d0402ffff or 0x806f060d0402ffff Severity: Error Alert Category: Critical Serviceable: Yes...
  • Page 702 Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 703 806f060d-0406ffff • 806f060d-0407ffff 806f060d-0406ffff Array in system [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity: Error Alert Category: Critical Serviceable: Yes...
  • Page 704 Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 705 806f060d-040affff • 806f060d-040bffff 806f060d-040affff Array in system [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d040affff or 0x806f060d040affff Severity: Error Alert Category: Critical Serviceable: Yes...
  • Page 706 Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 707 806f060d-040effff • 806f060d-040fffff 806f060d-040effff Array in system [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d040effff or 0x806f060d040effff Severity: Error Alert Category: Critical Serviceable: Yes...
  • Page 708 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 709 806f070c-08810004 • 806f070c-08810006 806f070c-08810004 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 4 of mem card 1. May also be shown as 806f070c08810004 or 0x806f070c08810004 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 710 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 711 806f070c-08820002 • 806f070c-08820004 806f070c-08820002 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 2 of mem card 2. May also be shown as 806f070c08820002 or 0x806f070c08820002 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 712 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 713 806f070c-08820008 • 806f070c-08830002 806f070c-08820008 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 8 of mem card 2. May also be shown as 806f070c08820008 or 0x806f070c08820008 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 714 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 715 806f070c-08830006 • 806f070c-08830008 806f070c-08830006 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 6 of mem card 3. May also be shown as 806f070c08830006 or 0x806f070c08830006 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 716 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 717 806f070c-08840004 • 806f070c-08840006 806f070c-08840004 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 4 of mem card 4. May also be shown as 806f070c08840004 or 0x806f070c08840004 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 718 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 719 806f070c-08850002 • 806f070c-08850004 806f070c-08850002 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 2 of mem card 5. May also be shown as 806f070c08850002 or 0x806f070c08850002 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 720 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 721 806f070c-08850008 • 806f070c-08860002 806f070c-08850008 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 8 of mem card 5. May also be shown as 806f070c08850008 or 0x806f070c08850008 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 722 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 723 806f070c-08860006 • 806f070c-08860008 806f070c-08860006 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 6 of mem card 6. May also be shown as 806f070c08860006 or 0x806f070c08860006 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 724 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 725 806f070c-08870004 • 806f070c-08870006 806f070c-08870004 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 4 of mem card 7. May also be shown as 806f070c08870004 or 0x806f070c08870004 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 726 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 727 806f070c-08880002 • 806f070c-08880004 806f070c-08880002 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 2 of mem card 8. May also be shown as 806f070c08880002 or 0x806f070c08880002 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 728 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 729 806f070c-08880008 • 806f070c-18810002 806f070c-08880008 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 8 of mem card 8. May also be shown as 806f070c08880008 or 0x806f070c08880008 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 730 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards in MEU are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 731 806f070c-18810006 • 806f070c-18810008 806f070c-18810006 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 6 of memory expansion unit(MEU). May also be shown as 806f070c18810006 or 0x806f070c18810006 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 732 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards in MEU are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 733 806f070c-1881000c • 806f070c-1881000e 806f070c-1881000c Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 12 of memory expansion unit(MEU). May also be shown as 806f070c1881000c or 0x806f070c1881000c Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 734 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards in MEU are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 735 806f070c-18810012 • 806f070c-18810014 806f070c-18810012 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 18 of memory expansion unit(MEU). May also be shown as 806f070c18810012 or 0x806f070c18810012 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 736 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards in MEU are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 737 806f070c-18810018 • 806f070c-1881001a 806f070c-18810018 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 24 of memory expansion unit(MEU). May also be shown as 806f070c18810018 or 0x806f070c18810018 Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 738 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards in MEU are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 739 806f070c-1881001e • 806f070c-18810020 806f070c-1881001e Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration error has occurred on DIMM 30 of memory expansion unit(MEU). May also be shown as 806f070c1881001e or 0x806f070c1881001e Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 740 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure that the microprocessor 1 has the necessary memory installed. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 741 806f070c-2586ffff • 806f070c-2588ffff 806f070c-2586ffff Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration (memory card 1 bank) error has occurred. May also be shown as 806f070c2586ffff or 0x806f070c2586ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence.
  • Page 742 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 743 806f070c-258cffff • 806f070d-0400ffff 806f070c-258cffff Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory configuration (memory card 7 bank) error has occurred. May also be shown as 806f070c258cffff or 0x806f070c258cffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure the memory cards are installed in the correct sequence.
  • Page 744 CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 745 806f070d-0404ffff • 806f070d-0406ffff 806f070d-0404ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an array rebuild is in progress. May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 746 CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 747 806f070d-040affff • 806f070d-040cffff 806f070d-040affff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an array rebuild is in progress. May also be shown as 806f070d040affff or 0x806f070d040affff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 748 CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 749 806f0807-0301ffff • 806f0807-0303ffff 806f0807-0301ffff [ProcessorElementName] has been Disabled. Explanation: IMM has detected that Processor 1 has been disabled. May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0061 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 750 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 751 806f0813-2581ffff • 806f0813-2584ffff 806f0813-2581ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. Explanation: IMM has detected a bus uncorrectable error. May also be shown as 806f08132581ffff or 0x806f08132581ffff Severity: Error Alert Category: Critical Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0240 SNMP Trap ID: 50 Automatically notify Support: Yes User response: This is a UEFI detected event.
  • Page 752 CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 753 806f090c-2589ffff • 806f090c-258bffff 806f090c-2589ffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. Explanation: A DIMM in mem card 4 has throttled. May also be shown as 806f090c2589ffff or 0x806f090c2589ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 754 CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 755 806f090c-258fffff • 806f090c-2591ffff 806f090c-258fffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. Explanation: A memory in MEU bank 2 has throttled. May also be shown as 806f090c258fffff or 0x806f090c258fffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 756 2. If using a 900 Watt rated power supply (connected at either 110V or 220 V ), may need to upgrade to a 1400 Watt rated power supply (connected at 220V). IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 757 806f0a07-0303ffff • 806f0a07-0304ffff 806f0a07-0303ffff [ProcessorElementName] is operating in a Degraded State. Explanation: The processor 3 is being throttled due to thermal or power conditions. May also be shown as 806f0a070303ffff or 0x806f0a070303ffff Severity: Warning Alert Category: Warning Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0038 SNMP Trap ID: 42 Automatically notify Support: No User response: Check the IMM event log for any fan, cooling, or power related issues.
  • Page 758 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 759 806f0a0c-2588ffff • 806f0a0c-2589ffff 806f0a0c-2588ffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected an over temperature condition on the memory card 3. May also be shown as 806f0a0c2588ffff or 0x806f0a0c2588ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0146 SNMP Trap ID: 0...
  • Page 760 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 761 806f0a0c-258cffff • 806f0a0c-258dffff 806f0a0c-258cffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected an over temperature condition on the memory card 7. May also be shown as 806f0a0c258cffff or 0x806f0a0c258cffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0146 SNMP Trap ID: 0...
  • Page 762 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 763 806f0a0c-2590ffff • 806f0a0c-2591ffff 806f0a0c-2590ffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected an over temperature condition on the MEU bank 3. May also be shown as 806f0a0c2590ffff or 0x806f0a0c2590ffff Severity: Error Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0146 SNMP Trap ID: 0...
  • Page 764 CIM Information: Prefix: PLAT and ID: 0477 SNMP Trap ID: 13 Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 765 81010202-0701ffff • 81010204-1d01ffff 81010202-0701ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. Explanation: A previously low voltage has returned to above its specified threshold (sensor Planar 12V, Planar 3.3V, or Planar 5V). May also be shown as 810102020701ffff or 0x810102020701ffff Severity: Info Alert Category: Critical Serviceable: No...
  • Page 766 CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 767 81010204-1d05ffff • 81010204-1d07ffff 81010204-1d05ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. Explanation: IMM has detected a Fan (Fan 5A Tach, Fan 5B Tach) going low has deasserted. May also be shown as 810102041d05ffff or 0x810102041d05ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 11...
  • Page 768 CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only; no action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 769 81010701-0c01ffff • 81010703-1500ffff 81010701-0c01ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: An upper non-critical sensor going high has deasserted. May also be shown as 810107010c01ffff or 0x810107010c01ffff Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: No action;...
  • Page 770 Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 1 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 771 81010903-1500ffff • 81010b01-1801ffff 81010903-1500ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: An upper critical current sensor going high has deasserted May also be shown as 810109031500ffff or 0x810109031500ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 4 Automatically notify Support: No User response: No action;...
  • Page 772 Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 773 8103010c-2582ffff • 8103010c-2584ffff 8103010c-2582ffff Sensor [SensorElementName] has deasserted. Explanation: Lane failover on SMI lane Channel 2 has deasserted. May also be shown as 8103010c2582ffff or 0x8103010c2582ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 774 Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 775 8103010c-2588ffff • 81070201-0301ffff 8103010c-2588ffff Sensor [SensorElementName] has deasserted. Explanation: Lane failover on SMI lane Channel 8 has deasserted. May also be shown as 8103010c2588ffff or 0x8103010c2588ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 776 Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 777 81070201-0a01ffff • 81070201-1881ffff 81070201-0a01ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: Power supply 1 thermal fault transition to less severe from critical May also be shown as 810702010a01ffff or 0x810702010a01ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 0...
  • Page 778 Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 1 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 779 81070204-1881ffff • 81070301-0301ffff 81070204-1881ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: MEU power supply fan transition to less severe from critical May also be shown as 810702041881ffff or 0x810702041881ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 11 Automatically notify Support: No...
  • Page 780 Serviceable: No CIM Information: Prefix: PLAT and ID: 0525 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 781 81070301-1e83ffff • 81070608-0a01ffff 81070301-1e83ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. Explanation: IOH temp status transition to non-recoverable from less severe has deasserted May also be shown as 810703011e83ffff or 0x810703011e83ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0525 SNMP Trap ID: 0...
  • Page 782 Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 783 81070608-1403ffff • 81070608-1405ffff 81070608-1403ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable. Explanation: A voltage regulator in memory expansion module transition to non-recoverable has deasserted. May also be shown as 810706081403ffff or 0x810706081403ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No...
  • Page 784 Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 785 81070608-1409ffff • 81070608-140bffff 81070608-1409ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable. Explanation: A voltage regulator transition to non-recoverable has deasserted. May also be shown as 810706081409ffff or 0x810706081409ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No User response: No action;...
  • Page 786 Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 787 81070608-140fffff • 81070608-1411ffff 81070608-140fffff Sensor [SensorElementName] has deasserted the transition to non-recoverable. Explanation: A voltage regulator in CPU 3 or 4 transition to non-recoverable has deasserted. May also be shown as 81070608140fffff or 0x81070608140fffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No...
  • Page 788 Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 789 81070608-1415ffff • 81070608-2201ffff 81070608-1415ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable. Explanation: A voltage regulator transition to non-recoverable has deasserted. May also be shown as 810706081415ffff or 0x810706081415ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No User response: No action;...
  • Page 790 Serviceable: No CIM Information: Prefix: PLAT and ID: 0536 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 791 81080004-1d04ffff • 81080004-1d06ffff 81080004-1d04ffff Device [LogicalDeviceElementName] has been added. Explanation: Device Fan 4 has been inserted. May also be shown as 810800041d04ffff or 0x810800041d04ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0536 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 792 Serviceable: No CIM Information: Prefix: PLAT and ID: 0536 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 793 81080004-1d0affff • 810b010a-1e82ffff 81080004-1d0affff Device [LogicalDeviceElementName] has been added. Explanation: Fan 5 in memory expansion module has been inserted. May also be shown as 810800041d0affff or 0x810800041d0affff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0536 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 794 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 795 810b030c-2581ffff • 810b050a-1e82ffff 810b030c-2581ffff Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. Explanation: Memory component group has regained its redundancy. May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0807 SNMP Trap ID: 43 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 796 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 797 816f0007-0301ffff • 816f0007-0303ffff 816f0007-0301ffff [ProcessorElementName] has Recovered from IERR. Explanation: IMM has detected that processor 1 recovered from an IERR condition. May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0043 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 798 Serviceable: No CIM Information: Prefix: PLAT and ID: 0085 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 799 816f0008-1881ffff • 816f000d-0400ffff 816f0008-1881ffff [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. Explanation: MEU Power supple has been removed. May also be shown as 816f00081881ffff or 0x816f00081881ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0085 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 800 If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 801 816f000d-0403ffff • 816f000d-0404ffff 816f000d-0403ffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 3 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d0403ffff or 0x816f000d0403ffff Severity: Info Alert Category: System Serviceable: Yes...
  • Page 802 If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 803 816f000d-0407ffff • 816f000d-0408ffff 816f000d-0407ffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 7 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d0407ffff or 0x816f000d0407ffff Severity: Info Alert Category: System Serviceable: Yes...
  • Page 804 If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 805 816f000d-040bffff • 816f000d-040cffff 816f000d-040bffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 11 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d040bffff or 0x816f000d040bffff Severity: Info Alert Category: System Serviceable: Yes...
  • Page 806 If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 807 816f000d-040fffff • 816f001b-1f05ffff 816f000d-040fffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 15 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d040fffff or 0x816f000d040fffff Severity: Info Alert Category: System Serviceable: Yes...
  • Page 808 Serviceable: No CIM Information: Prefix: PLAT and ID: 0263 SNMP Trap ID: 60 Automatically notify Support: No User response: no action; information only IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 809 816f001b-1f09ffff • 816f0021-0b05ffff 816f001b-1f09ffff The network port [ManagedElementName] has been disconnected. Explanation: The EXA Cable 3 is disconnected. May also be shown as 816f001b1f09ffff or 0x816f001b1f09ffff Severity: Warning Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0263 SNMP Trap ID: 60 Automatically notify Support: No User response: no action;...
  • Page 810 Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 811 816f0021-0b09ffff • 816f0021-2201ffff 816f0021-0b09ffff Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. Explanation: Fault condition in PCIe slot 6 has been removed May also be shown as 816f00210b09ffff or 0x816f00210b09ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50 Automatically notify Support: No User response: No action;...
  • Page 812 Serviceable: No CIM Information: Prefix: PLAT and ID: 0037 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 813 816f0107-0302ffff • 816f0107-0304ffff 816f0107-0302ffff An Over-Temperature Condition has been removed on [ProcessorElementName]. Explanation: The microprocessor 2 temperature has returned to below the critical level. May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0037 SNMP Trap ID: 0 Automatically notify Support: No User response: No action;...
  • Page 814 CIM Information: Prefix: PLAT and ID: 0087 SNMP Trap ID: 4 Automatically notify Support: No User response: Information only; on action is required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 815 816f010c-08810001 • 816f010c-08810003 816f010c-08810001 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 1 of mem card 1. May also be shown as 816f010c08810001 or 0x816f010c08810001 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 816 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 817 816f010c-08810007 • 816f010c-08820001 816f010c-08810007 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 7 of mem card 1. May also be shown as 816f010c08810007 or 0x816f010c08810007 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 818 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 819 816f010c-08820005 • 816f010c-08820007 816f010c-08820005 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 5 of mem card 2. May also be shown as 816f010c08820005 or 0x816f010c08820005 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 820 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 821 816f010c-08830003 • 816f010c-08830005 816f010c-08830003 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 3 of mem card 3. May also be shown as 816f010c08830003 or 0x816f010c08830003 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 822 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 823 816f010c-08840001 • 816f010c-08840003 816f010c-08840001 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 1 of mem card 4. May also be shown as 816f010c08840001 or 0x816f010c08840001 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 824 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 825 816f010c-08840007 • 816f010c-08850001 816f010c-08840007 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 7 of mem card 4. May also be shown as 816f010c08840007 or 0x816f010c08840007 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 826 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 827 816f010c-08850005 • 816f010c-08850007 816f010c-08850005 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 5 of mem card 5. May also be shown as 816f010c08850005 or 0x816f010c08850005 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 828 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 829 816f010c-08860003 • 816f010c-08860005 816f010c-08860003 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 3 of mem card 6. May also be shown as 816f010c08860003 or 0x816f010c08860003 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 830 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 831 816f010c-08870001 • 816f010c-08870003 816f010c-08870001 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 1 of mem card 7. May also be shown as 816f010c08870001 or 0x816f010c08870001 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 832 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 833 816f010c-08870007 • 816f010c-08880001 816f010c-08870007 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 7 of mem card 7. May also be shown as 816f010c08870007 or 0x816f010c08870007 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 834 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 835 816f010c-08880005 • 816f010c-08880007 816f010c-08880005 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 5 of mem card 8. May also be shown as 816f010c08880005 or 0x816f010c08880005 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 836 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 837 816f010c-18810003 • 816f010c-18810005 816f010c-18810003 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 3 of memory expansion unit(MEU). May also be shown as 816f010c18810003 or 0x816f010c18810003 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 838 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 839 816f010c-18810009 • 816f010c-1881000b 816f010c-18810009 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 9 of memory expansion unit(MEU). May also be shown as 816f010c18810009 or 0x816f010c18810009 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 840 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 841 816f010c-1881000f • 816f010c-18810011 816f010c-1881000f Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 15 of memory expansion unit(MEU). May also be shown as 816f010c1881000f or 0x816f010c1881000f Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 842 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 843 816f010c-18810015 • 816f010c-18810017 816f010c-18810015 Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 21 of memory expansion unit(MEU). May also be shown as 816f010c18810015 or 0x816f010c18810015 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 844 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 845 816f010c-1881001b • 816f010c-1881001d 816f010c-1881001b Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has occured in DIMM 27 of memory expansion unit(MEU). May also be shown as 816f010c1881001b or 0x816f010c1881001b Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41...
  • Page 846 CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only; no action required. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 847 816f010c-2581ffff • 816f010d-0401FFFF 816f010c-2581ffff Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: A memory uncorrectable error recovery has been detected. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: Information only;...
  • Page 848 Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 849 816f010d-0405FFFF • 816f010d-0407FFFF 816f010d-0405FFFF The Drive [StorageVolumeElementName] has been enabled. Explanation: The previously disabled drive 5 has been enabled. May also be shown as 816f010d0405FFFF or 0x816f010d0405FFFF Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action;...
  • Page 850 Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 851 816f010d-040bFFFF • 816f010d-040dFFFF 816f010d-040bFFFF The Drive [StorageVolumeElementName] has been enabled. Explanation: The previously disabled drive 11 has been enabled. May also be shown as 816f010d040bFFFF or 0x816f010d040bFFFF Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action;...
  • Page 852 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 853 816f0113-1701FFFF • 816f011b-1801FFFF 816f0113-1701FFFF System [ComputerSystemElementName] has recovered from a bus timeout. Explanation: System has recovered from a bus timeout May also be shown as 816f01131701FFFF or 0x816f01131701FFFF Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0225 SNMP Trap ID: 50 Automatically notify Support: No User response: No action;...
  • Page 854 Serviceable: No CIM Information: Prefix: PLAT and ID: 0267 SNMP Trap ID: 50 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 855 816f011b-1f08FFFF • 816f0125-0c01FFFF 816f011b-1f08FFFF The connector [PhysicalConnectorElementName] configuration error has been repaired. Explanation: EXA cable 2 configuration error was repaired May also be shown as 816f011b1f08FFFF or 0x816f011b1f08FFFF Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0267 SNMP Trap ID: 50 Automatically notify Support: No User response: No action;...
  • Page 856 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 857 816f0207-0304ffff • 816f020d-0400ffff 816f0207-0304ffff [ProcessorElementName] has Recovered from FRB1/BIST condition. Explanation: IMM has detected that Processor 4 has recovered from a FRB1/BIST condition. May also be shown as 816f02070304ffff or 0x816f02070304ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0045 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 858 Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 859 816f020d-0404ffff • 816f020d-0406ffff 816f020d-0404ffff Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 4 no longer exists. May also be shown as 816f020d0404ffff or 0x816f020d0404ffff Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action;...
  • Page 860 Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 861 816f020d-040affff • 816f020d-040cffff 816f020d-040affff Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 10 no longer exists. May also be shown as 816f020d040affff or 0x816f020d040affff Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action;...
  • Page 862 Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 863 816f0308-0a01ffff • 816f0308-1881ffff 816f0308-0a01ffff [PowerSupplyElementName] has returned to a Normal Input State. Explanation: IMM has detected that the input power for Power Supply 1 has returned to normal. May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0099 SNMP Trap ID:...
  • Page 864 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 865 816f030c-08810004 • 816f030c-08810006 816f030c-08810004 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 4 of mem card 1. May also be shown as 816f030c08810004 or 0x816f030c08810004 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 866 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 867 816f030c-08820003 • 816f030c-08820005 816f030c-08820003 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 3 of mem card 2. May also be shown as 816f030c08820003 or 0x816f030c08820003 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 868 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 869 816f030c-08830001 • 816f030c-08830003 816f030c-08830001 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 1 of mem card 3. May also be shown as 816f030c08830001 or 0x816f030c08830001 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 870 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 871 816f030c-08830007 • 816f030c-08840001 816f030c-08830007 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 7 of mem card 3. May also be shown as 816f030c08830007 or 0x816f030c08830007 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 872 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 873 816f030c-08840005 • 816f030c-08840007 816f030c-08840005 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 5 of mem card 4. May also be shown as 816f030c08840005 or 0x816f030c08840005 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 874 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 875 816f030c-08850003 • 816f030c-08850005 816f030c-08850003 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 3 of mem card 5. May also be shown as 816f030c08850003 or 0x816f030c08850003 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 876 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 877 816f030c-08860001 • 816f030c-08860003 816f030c-08860001 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 1 of mem card 6. May also be shown as 816f030c08860001 or 0x816f030c08860001 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 878 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 879 816f030c-08860007 • 816f030c-08870001 816f030c-08860007 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 7 of mem card 6. May also be shown as 816f030c08860007 or 0x816f030c08860007 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 880 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 881 816f030c-08870005 • 816f030c-08870007 816f030c-08870005 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 5 of mem card 7. May also be shown as 816f030c08870005 or 0x816f030c08870005 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 882 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 883 816f030c-08880003 • 816f030c-08880005 816f030c-08880003 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 3 of mem card 8. May also be shown as 816f030c08880003 or 0x816f030c08880003 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 884 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 885 816f030c-088810008 • 816f030c-18810002 816f030c-088810008 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 8 of mem card 1. May also be shown as 816f030c088810008 or 0x816f030c088810008 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 886 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 887 816f030c-18810006 • 816f030c-18810008 816f030c-18810006 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 6 of memory expansion module(MEU). May also be shown as 816f030c18810006 or 0x816f030c18810006 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 888 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 889 816f030c-1881000c • 816f030c-1881000e 816f030c-1881000c Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 12 of memory expansion module(MEU). May also be shown as 816f030c1881000c or 0x816f030c1881000c Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 890 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 891 816f030c-18810012 • 816f030c-18810014 816f030c-18810012 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 18 of memory expansion module(MEU). May also be shown as 816f030c18810012 or 0x816f030c18810012 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 892 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 893 816f030c-18810018 • 816f030c-1881001a 816f030c-18810018 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 24 of memory expansion module(MEU). May also be shown as 816f030c18810018 or 0x816f030c18810018 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 894 Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 895 816f030c-1881001e • 816f030c-18810020 816f030c-1881001e Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. Explanation: Memory test failure has been recovered in DIMM 30 of memory expansion module(MEU). May also be shown as 816f030c1881001e or 0x816f030c1881001e Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41...
  • Page 896 Serviceable: No CIM Information: Prefix: PLAT and ID: 0113 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 897 816f040c-08810001 • 816f040c-08810003 816f040c-08810001 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 1 in mem card 1 has been enabled. May also be shown as 816f040c08810001 or 0x816f040c08810001 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 898 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 899 816f040c-08810007 • 816f040c-08820001 816f040c-08810007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 1 has been enabled. May also be shown as 816f040c08810007 or 0x816f040c08810007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 900 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 901 816f040c-08820005 • 816f040c-08820007 816f040c-08820005 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 5 in mem card 2 has been enabled. May also be shown as 816f040c08820005 or 0x816f040c08820005 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 902 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 903 816f040c-08830003 • 816f040c-08830005 816f040c-08830003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 3 has been enabled. May also be shown as 816f040c08830003 or 0x816f040c08830003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 904 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 905 816f040c-08840001 • 816f040c-08840003 816f040c-08840001 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 1 in mem card 4 has been enabled. May also be shown as 816f040c08840001 or 0x816f040c08840001 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 906 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 907 816f040c-08840007 • 816f040c-08850001 816f040c-08840007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 4 has been enabled. May also be shown as 816f040c08840007 or 0x816f040c08840007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 908 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 909 816f040c-08850005 • 816f040c-08850007 816f040c-08850005 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 5 in mem card 5 has been enabled. May also be shown as 816f040c08850005 or 0x816f040c08850005 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 910 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 911 816f040c-08860003 • 816f040c-08860005 816f040c-08860003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in mem card 6 has been enabled. May also be shown as 816f040c08860003 or 0x816f040c08860003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 912 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 913 816f040c-08870001 • 816f040c-08870003 816f040c-08870001 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 1 in mem card 7 has been enabled. May also be shown as 816f040c08870001 or 0x816f040c08870001 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 914 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 915 816f040c-08870007 • 816f040c-08880001 816f040c-08870007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 7 in mem card 7 has been enabled. May also be shown as 816f040c08870007 or 0x816f040c08870007 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 916 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 917 816f040c-08880005 • 816f040c-08880007 816f040c-08880005 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 5 in mem card 8 has been enabled. May also be shown as 816f040c08880005 or 0x816f040c08880005 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 918 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 919 816f040c-18810003 • 816f040c-18810005 816f040c-18810003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 3 in memory expansion module(MEU) has been enabled. May also be shown as 816f040c18810003 or 0x816f040c18810003 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 920 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 921 816f040c-18810009 • 816f040c-1881000b 816f040c-18810009 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 9 in memory expansion module(MEU) has been enabled. May also be shown as 816f040c18810009 or 0x816f040c18810009 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 922 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 923 816f040c-1881000f • 816f040c-18810011 816f040c-1881000f [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 15 in memory expansion module(MEU) has been enabled. May also be shown as 816f040c1881000f or 0x816f040c1881000f Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 924 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 925 816f040c-18810015 • 816f040c-18810017 816f040c-18810015 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 21 in memory expansion module(MEU) has been enabled. May also be shown as 816f040c18810015 or 0x816f040c18810015 Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 926 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 927 816f040c-1881001b • 816f040c-1881001d 816f040c-1881001b [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: DIMM 27 in memory expansion module(MEU) has been enabled. May also be shown as 816f040c1881001b or 0x816f040c1881001b Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 928 Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 929 816f040c-2581ffff • 816f0507-0302ffff 816f040c-2581ffff [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. Explanation: A DIMM has been enabled. May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity: Info Alert Category: System Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action;...
  • Page 930 Serviceable: No CIM Information: Prefix: PLAT and ID: 0063 SNMP Trap ID: 40 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 931 816f050c-08810001 • 816f050c-08810003 816f050c-08810001 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 1 of Mem card 1 memory logging limit has been removed. May also be shown as 816f050c08810001 or 0x816f050c08810001 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 932 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 933 816f050c-08810007 • 816f050c-08820001 816f050c-08810007 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 7 of Mem card 1 memory logging limit has been removed. May also be shown as 816f050c08810007 or 0x816f050c08810007 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 934 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 935 816f050c-08820005 • 816f050c-08820007 816f050c-08820005 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 5 of Mem card 2 memory logging limit has been removed. May also be shown as 816f050c08820005 or 0x816f050c08820005 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 936 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 937 816f050c-08830003 • 816f050c-08830005 816f050c-08830003 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 3 of Mem card 3 memory logging limit has been removed. May also be shown as 816f050c08830003 or 0x816f050c08830003 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 938 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 939 816f050c-08840001 • 816f050c-08840003 816f050c-08840001 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 1 of Mem card 4 memory logging limit has been removed. May also be shown as 816f050c08840001 or 0x816f050c08840001 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 940 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 941 816f050c-08840007 • 816f050c-08850001 816f050c-08840007 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 7 of Mem card 4 memory logging limit has been removed. May also be shown as 816f050c08840007 or 0x816f050c08840007 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 942 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 943 816f050c-08850005 • 816f050c-08850007 816f050c-08850005 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 5 of Mem card 5 memory logging limit has been removed. May also be shown as 816f050c08850005 or 0x816f050c08850005 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 944 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 945 816f050c-08860003 • 816f050c-08860005 816f050c-08860003 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 3 of Mem card 6 memory logging limit has been removed. May also be shown as 816f050c08860003 or 0x816f050c08860003 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 946 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 947 816f050c-08870001 • 816f050c-08870003 816f050c-08870001 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 1 of Mem card 7 memory logging limit has been removed. May also be shown as 816f050c08870001 or 0x816f050c08870001 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 948 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 949 816f050c-08870007 • 816f050c-08880001 816f050c-08870007 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 7 of Mem card 7 memory logging limit has been removed. May also be shown as 816f050c08870007 or 0x816f050c08870007 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 950 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 951 816f050c-08880005 • 816f050c-08880007 816f050c-08880005 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 5 of Mem card 8 memory logging limit has been removed. May also be shown as 816f050c08880005 or 0x816f050c08880005 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No...
  • Page 952 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 953 816f050c-18810003 • 816f050c-18810005 816f050c-18810003 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 3 of MEU memory logging limit has been removed. May also be shown as 816f050c18810003 or 0x816f050c18810003 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action;...
  • Page 954 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 955 816f050c-18810009 • 816f050c-1881000b 816f050c-18810009 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 9 of MEU memory logging limit has been removed. May also be shown as 816f050c18810009 or 0x816f050c18810009 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action;...
  • Page 956 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 957 816f050c-1881000f • 816f050c-18810011 816f050c-1881000f Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 15 of MEU memory logging limit has been removed. May also be shown as 816f050c1881000f or 0x816f050c1881000f Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action;...
  • Page 958 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 959 816f050c-18810015 • 816f050c-18810017 816f050c-18810015 Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 21 of MEU memory logging limit has been removed. May also be shown as 816f050c18810015 or 0x816f050c18810015 Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action;...
  • Page 960 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 961 816f050c-1881001b • 816f050c-1881001d 816f050c-1881001b Memory Logging Limit removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: DIMM 27 of MEU memory logging limit has been removed. May also be shown as 816f050c1881001b or 0x816f050c1881001b Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action;...
  • Page 962 Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 963 816f050c-2581ffff • 816f050d-0401ffff 816f050c-2581ffff Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: Memory logging limit has been removed. May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity: Info Alert Category: Warning Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action;...
  • Page 964 Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 965 816f050d-0405ffff • 816f050d-0407ffff 816f050d-0405ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d0405ffff or 0x816f050d0405ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action;...
  • Page 966 Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 967 816f050d-040bffff • 816f050d-040dffff 816f050d-040bffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action;...
  • Page 968 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 969 816f0607-0302ffff • 816f0607-0304ffff 816f0607-0302ffff An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. Explanation: An SM BIOS uncorrectable CPU complex error has been deasserted for microprocessor 2. May also be shown as 816f06070302ffff or 0x816f06070302ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0817 SNMP Trap ID: 40...
  • Page 970 Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 971 816f060d-0403ffff • 816f060d-0405ffff 816f060d-0403ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action;...
  • Page 972 Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 973 816f060d-0409ffff • 816f060d-040bffff 816f060d-0409ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d0409ffff or 0x816f060d0409ffff Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action;...
  • Page 974 Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 975 816f060d-040ffffF • 816f070c-08810002 816f060d-040ffffF Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d040ffffF or 0x816f060d040ffffF Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action;...
  • Page 976 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 977 816f070c-08810006 • 816f070c-08810008 816f070c-08810006 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 6 of mem card 1. May also be shown as 816f070c08810006 or 0x816f070c08810006 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 978 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 979 816f070c-08820004 • 816f070c-08820006 816f070c-08820004 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 4 of mem card 2. May also be shown as 816f070c08820004 or 0x816f070c08820004 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 980 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 981 816f070c-08830002 • 816f070c-08830004 816f070c-08830002 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 2 of mem card 3. May also be shown as 816f070c08830002 or 0x816f070c08830002 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 982 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 983 816f070c-08830008 • 816f070c-08840002 816f070c-08830008 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 8 of mem card 3. May also be shown as 816f070c08830008 or 0x816f070c08830008 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 984 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 985 816f070c-08840006 • 816f070c-08840008 816f070c-08840006 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 6 of mem card 4. May also be shown as 816f070c08840006 or 0x816f070c08840006 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 986 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 987 816f070c-08850004 • 816f070c-08850006 816f070c-08850004 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 4 of mem card 5. May also be shown as 816f070c08850004 or 0x816f070c08850004 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 988 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 989 816f070c-08860002 • 816f070c-08860004 816f070c-08860002 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 2 of mem card 6. May also be shown as 816f070c08860002 or 0x816f070c08860002 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 990 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 991 816f070c-08860008 • 816f070c-08870002 816f070c-08860008 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 8 of mem card 6. May also be shown as 816f070c08860008 or 0x816f070c08860008 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 992 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 993 816f070c-08870006 • 816f070c-08870008 816f070c-08870006 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 6 of mem card 7. May also be shown as 816f070c08870006 or 0x816f070c08870006 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 994 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 995 816f070c-08880004 • 816f070c-08880006 816f070c-08880004 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 4 of mem card 8. May also be shown as 816f070c08880004 or 0x816f070c08880004 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 996 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 997 816f070c-18810002 • 816f070c-18810004 816f070c-18810002 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 2 of memory expansion unit(MEU). May also be shown as 816f070c18810002 or 0x816f070c18810002 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 998 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 999 816f070c-18810008 • 816f070c-1881000a 816f070c-18810008 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 8 of memory expansion unit(MEU). May also be shown as 816f070c18810008 or 0x816f070c18810008 Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...
  • Page 1000 Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide...
  • Page 1001 816f070c-1881000e • 816f070c-18810010 816f070c-1881000e Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has been deasserted. Explanation: A memory configuration error has been deasserted on DIMM 14 of memory expansion unit(MEU). May also be shown as 816f070c1881000e or 0x816f070c1881000e Severity: Info Alert Category: Critical Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41...

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X3850 x5

Table of Contents