IBM X3950 X5 Problem Determination And Service Manual page 565

806f030c-08860003 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 3 of mem card 6.
May also be shown as 806f030c08860003 or 0x806f030c08860003
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace the board.
806f030c-08860004 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 4 of mem card 6.
May also be shown as 806f030c08860004 or 0x806f030c08860004
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace the board.
806f030c-08860003 • 806f030c-08860004
Appendix B. Integrated management module error messages
549