IBM X3950 X5 Problem Determination And Service Manual page 425

80070301-0302ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.
Explanation: IMM has detected that the temperature for CPU 2 has transitioned to a non recoverable state.
May also be shown as 800703010302ffff or 0x800703010302ffff
Severity: Error
Alert Category: Critical
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 2 heat sink is securely installed.
(Trained service technician only) Make sure that the microprocessor 2 heat sink is installed correctly and the
5.
thermal material is correctly applied.
6. (Trained service technician only) Replace microprocessor 2.
80070301-0303ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.
Explanation: IMM has detected that the temperature for CPU 3 has transitioned to a non recoverable state.
May also be shown as 800703010303ffff or 0x800703010303ffff
Severity: Error
Alert Category: Critical
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 3 heat sink is securely installed.
(Trained service technician only) Make sure that the microprocessor 3 heat sink is installed correctly and the
5.
thermal material is correctly applied.
6. (Trained service technician only) Replace microprocessor 3.
80070301-0302ffff • 80070301-0303ffff
Appendix B. Integrated management module error messages
409