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IBM System x3950 E Installation Manual

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System x3950
Type 8878
System x3950 E
Type 8879
Installation Guide
Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about
your server at http://www.ibm.com/
support/
servers/eserver/support/
xseries/index.html
.
Start the server.
Did the server
start correctly?
Yes
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Web for instructions:
No
http://www.ibm.com/support/
servers/eserver/support/
xseries/index.html

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Summary of Contents for IBM System x3950 E

  • Page 1 System x3950 Type 8878 Start the server. System x3950 E Type 8879 Did the server start correctly? Installation Guide Go to the Server Support Turn off the server flow chart on the reverse Welcome. and install options. side of this page.
  • Page 2 Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
  • Page 3 IBM System x3950 Type 8878 and System x3950 E Type 8879 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 83, and the Warranty and Support Information document on the IBM System x Documentation CD. 5th Edition (November 2006) © Copyright International Business Machines Corporation 2006. All rights reserved.

  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD ....2 Hardware and software requirements .
  • Page 6 Hardware service and support ....82 IBM Taiwan product service ....82 Notices .

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2006...
  • Page 8 Be sure to read all caution and danger statements in this documentation before performing the instructions. Read any additional safety information that comes with the server or optional device before you install the device. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. viii IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 11 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 12 If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 13: Chapter 1. Introduction

    ® This Installation Guide contains instructions for setting up your IBM System x3950 Type 8878 or System x3950 E Type 8879 server and basic instructions for installing some options. More detailed instructions for installing options are in the User’s ™...

  • Page 14: The Ibm System X Documentation Cd

    If a document is not available in the language for that region, the English-language version is displayed. Use one of the following procedures to start the Documentation Browser: IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 15: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

  • Page 16: Features And Specifications

    The declared sound-power levels indicate an upper limit, below which a large number of computers will operate. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 17 – Server on: 8% to 80% v Baseboard management controller SDRAM – Server off: 8% to 80% v IBM EXA-32 Chipset with integrated v Sizes: 1 GB, 2 GB, or 4 GB in pairs memory and I/O controller v Connectors: Two-way interleaved, four...

  • Page 18: Major Components Of The Server

    80 mm Hard disk drive filler panel PCI-X slots Hot-swap hard disk drive Air baffle Microprocessor baffle Heat sink Microprocessor CD-ROM drive Operator information panel Microprocessor tray Bezel IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 19: Chapter 2. Installing Options

    To download firmware updates for your server, go to http://www.ibm.com/servers/eserver/support/xseries/index.html, select System x3950 or System x3950 E from the Hardware list, click Go, and then click the Download tab. For additional information about tools for updating, managing, ®...

  • Page 20: System Reliability Guidelines

    Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 21: Handling Static-Sensitive Devices

    v Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server. Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices.

  • Page 22: Installing A Hot-Swap Hard Disk Drive

    ™ system. See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 23: Installing Additional Dimms

    Install the DIMMs on each memory card in the order shown in the following table. You must install at least one pair of DIMMs on each memory card. See the User’s Guide on the IBM System x Documentation CD for additional memory configuration installation sequences.

  • Page 24: Installing A Dimm

    When moving the memory card, do not allow it to touch any components or structures inside the server. If you are hot-swapping a DIMM, make sure that the Memory Hot-Swap Enabled LED is lit. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 25 3. Remove the memory card: a. Open the memory card retention levers on the top of the memory card. b. While holding the retention levers open, lift the memory card out of the server. 4. Place a memory card on a flat, static-protective surface with the DIMM connectors facing up.

  • Page 26: Installing A Memory Card

    3. Press the memory card into the connector and close the locking levers. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 21. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 27: Installing An Additional Microprocessor

    Installing an additional microprocessor The following notes describe information that you must consider when installing a microprocessor: v The voltage regulators for microprocessors 1 and 2 are integrated on the microprocessor board; the VRMs for microprocessors 3 and 4 come with the microprocessor options and must be installed on the microprocessor board.
  • Page 28 Open the microprocessor-tray release latch. Microprocessor-tray release latch Air baffle Microprocessor-tray lever Microprocessor-tray retention latch (both sides of tray) Microprocessor-tray lever b. Open the microprocessor-tray levers. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 29 c. Pull out the microprocessor tray until it stops and then reposition your hands to grasp the body of the tray. d. Press in on the release latches on each side of the tray; then, pull the tray out the rest of the way. 6.
  • Page 30 Make sure that the microprocessor-tray release latch is open; then, push the microprocessor tray into the server. d. Close the tray levers and make sure they are securely latched. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 31: Installing An Adapter

    ServeRAID-8i adapter ServeRAID-8i slot For more detailed instructions or information, see the User’s Guide on the IBM System x Documentation CD. To install a hot-plug PCI or PCI-X adapter, complete the following steps. Note: For hot-pluggable adapters, make sure that the PCI hot-plug device driver is installed.
  • Page 32 If necessary, remove the adapter guide before installing a full-length adapter. f. Press the adapter firmly into the adapter connector. g. Push down on the blue PCI-X retaining bar to stabilize the adapter. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 33: Completing The Installation

    h. Close the tab; then, push down on the orange adapter retention latch until it clicks into place, securing the adapter. 6. Connect any required cables to the adapter. 7. Connect the power cables and any previously removed external cables to the server.

  • Page 34: Updating The Server Configuration

    IBM System x Documentation CD. Some options have device drivers that you must install. See the documentation that comes with each option for information about installing device drivers. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 35: Smp Expansion Cabling

    BIOS code and service processor firmware, go to http://www.ibm.com/servers/eserver/support/xseries/index.html. 2. Make sure that each System x3950 E node contains a minimum of one microprocessor and one memory card with one pair of DIMMs. 3. Make sure that each microprocessor in the multi-node configuration is the same cache size and type, and the same clock speed.
  • Page 36 1. Remove the protective covers from the connectors on the ends of the cables. Protective cover 2. Label each end of the SMP Expansion cables according to where it will be connected to each server. See the following illustration. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 37 Node 1 Node 2 Node 3 Node 4 3. Connect the SMP Expansion cables to node 1: a. Connect one end of an SMP Expansion cable to port 1 on node 1; then, route the cable through the node 1 cable-management arm. Use a 2.3-m (7.6-foot) SMP Expansion cable for this connection.
  • Page 38 1. Remove the protective covers from the connectors on the ends of the cables. Protective cover 2. Label each end of the SMP Expansion cables according to where it will be connected to each server. See the following illustration. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 39 Node 1 Node 2 2.9-m SMP Expansion cable Node 3 2.9-m SMP Expansion cable Node 4 2.9-m SMP Expansion cable 2.9-m SMP Expansion cable Node 5 Node 6 Node 7 Node 8 3. Connect the SMP Expansion cables to node 1: a.
  • Page 40 Connect one end of an SMP Expansion cable to port 1 on node 6; then, route the cable through the node 6 cable-management arm. Use a 2.3-m (7.6-foot) SMP Expansion cable for this connection. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 41 b. Locate the SMP Expansion cable that is connected to port 2 on node 3; then, connect the opposite end of the cable to port 2 of node 6. Next, route the cable through the node 6 cable-management arm. c. Locate the SMP Expansion cable that is connected to port 3 on node 5; then, connect the opposite end of the cable to port 3 of node 6.
  • Page 42 IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 43: Chapter 3. Server Controls, Connectors, Leds, And Power

    Information LED: When this LED is lit, it indicates that there is a suboptimal condition in the server and that light path diagnostics will light an additional LED to help isolate the condition. If the LOG LED on the light path diagnostics panel © Copyright IBM Corp. 2006...
  • Page 44 BMC log or the system-event log through the Configuration/Setup Utility program to turn off the lit LEDs. See the User’s Guide on the IBM System x Documentation CD for information about clearing the logs. Clear the logs after you have resolved all conditions.

  • Page 45: Rear View

    Rear view The following illustration shows the connectors and LEDs on the rear of the server. Video connector: Connect a monitor to this connector. USB 1 connector: Connect a USB device to this connector. SP Ethernet 10/100 connector: Use this connector to connect the service processor to a network.

  • Page 46: Server Power Features

    The power-on LED flashes to indicate that the server is connected to ac power but is not turned on. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 47: Turning On The Server

    Turning on the server Approximately 20 seconds after the server is connected to ac power, the power-control button becomes active, and one or more fans might start running to provide cooling while the server is connected to power. You can turn on the server and start the operating system by pressing the power-control button.
  • Page 48 If the Wake on LAN feature turned on the server, the Wake on LAN feature can turn off the server. v You can turn off the server through a request from the service processor. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 49: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.

  • Page 50: Installing And Using The Baseboard Management Controller Utility Programs

    SOL connection. Updating and configuring the BIOS To update and configure the BIOS code to enable SOL, complete the following steps. 1. Update the BIOS code: IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 51 Download the latest version of the BIOS code from http://www.ibm.com/ servers/eserver/support/xseries/index.html. b. Update the BIOS code, following the instructions that come with the update file that you downloaded. 2. Configure the BIOS settings: a. Restart the server and press F1 when prompted to start the Configuration/Setup Utility program.
  • Page 52 " The following examples show the original content of the /etc/lilo.conf file and the content of this file after modification. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 53 Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 Chapter 4. Configuring the server...
  • Page 54 5. Add the following five lines between the two title= sections: # This will allow you to Interact with the OS boot via SOL title Red Hat Linux (2.4.9-e.12smp) SOL Interactive root (hd0,0) IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 55 kernel /vmlinuz-2.4.9-e.12smp ro root=/dev/hda6 console=tty1 console=ttyS0,19200 initrd /initrd-2.4.9-e.12smp.img Note: The entry that begins with kernel /vmlinuz is shown with a line break after console=tty1. In your file, the entire entry must all be on one line. The following examples show the original content of the /boot/grub/grub.conf file and the content of this file after modification.
  • Page 56 2. Add the following line after the tty6 line at the bottom of the /etc/securetty file to enable a user to log in as the root user through the SOL console: ttyS1 3. Complete the following steps to modify the /boot/grub/menu.lst file: IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 57 a. Comment out the gfxmenu line by adding a # in front of the word gfxmenu. b. Add the following line before the first title line: # This will allow you to only Monitor the OS boot via SOL c. Append the following text to the first title line: SOL Monitor d.
  • Page 58 Boot Loader Settings ---------------------------- timeout: 30 default: multi(0)disk(0)rdisk(0)partition(1)\WINDOWS Boot Entries ---------------- Boot entry ID: 1 OS Friendly Name: Windows Server 2003, Standard Path: multi(0)disk(0)rdisk(0)partition(1)\WINDOWS OS Load Options: /fastdetect IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 59: Installing The Osa Smbridge Management Utility Program

    Complete the following steps to install the OSA SMBridge management utility program on a server running a Windows operating system: 1. Go to http://www.ibm.com/servers/eserver/support/xseries/index.html, download the utility program, and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive. The InstallShield wizard starts, and a window similar to that shown in the following illustration opens.

  • Page 60: Using The Baseboard Management Controller Utility Programs

    USB diskette drive. To start the baseboard management controller configuration utility program, complete the following steps: IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 61 To update the firmware, download the Linux or Windows operating-system update package that is available from http://www.ibm.com/servers/eserver/support/xseries/ index.html. If you have installed the OSA device driver and IBM Mapping layer, the update can be done without a reboot. Otherwise, extract to a firmware update diskette on a USB diskette drive and reboot.

  • Page 62: Using The Sas/Sata Configuration Utility Program

    ServeRAID controller. For information about these programs, see the documentation that comes with the ServeRAID controller and the User’s Guide on the IBM System x Documentation CD. If your server comes with an operating system installed, such as Microsoft Windows 2000 Datacenter Server, see the software documentation that comes with the server for configuration information.

  • Page 63: Using The Scalable Partition Web Interface

    4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter. Using the Scalable Partition Web Interface The Scalable Partition Web Interface is an extension of the Remote Supervisor Adapter II SlimLine Web Interface and is used to create, delete, control, and view scalable partitions.
  • Page 64 Remote Supervisor Adapter II Slimline IP address for each node. The node is assigned the associated chassis ID. b. After you enter information for all nodes, click Assign. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 65 8. Use the Create Scalable Partition Settings page to define the scalable partition. Perform this step to create a new partition. A page similar to the one in the following illustration is displayed. a. In the Partition merge timeout minutes field, select the number of minutes POST waits for the scalable nodes to merge resources.

  • Page 66: Deleting A Scalable Partition

    1. Log in to the Remote Supervisor Adapter II Web Interface. 2. In the navigation pane, click Scalable Partitioning. 3. In the navigation pane, click Delete Partition(s); then, follow the instructions on the Delete Scalable Partition page. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 67: Chapter 5. Updating Ibm Director

    Chapter 5. Updating IBM Director If you plan to use IBM Director to manage the server, you must check for the latest applicable IBM Director updates and interim fixes. To install the IBM Director updates and any other applicable updates and interim fixes, complete the following steps: 1.
  • Page 68 IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 69: Chapter 6. Solving Problems

    If you cannot locate and correct the problem using the information in this chapter, see “Getting help and technical assistance,” on page 81, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document.

  • Page 70: Post Error Codes

    The following table provides an abbreviated list of the error codes and messages that might appear during POST. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes and messages. See http://www.ibm.com/servers/eserver/support/xseries/ index.html to check for updated technical information.
  • Page 71 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 72: Troubleshooting Tables

    2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the CD or DVD drive. 4. Replace the CD or DVD drive. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 73: General Problems

    General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 74: Intermittent Problems

    3. Reseat the following components: a. Keyboard b. I/O board 4. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 75: Usb Keyboard, Mouse, Or Pointing-Device Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 76 Mouse or pointing device b. I/O board 4. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 77: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 78: Microprocessor Problems

    Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 79 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 80 2. Reseat the following components: a. Monitor b. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 81: Optional-Device Problems

    If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action An IBM optional device that was 1. Make sure that: just installed does not work. v The device is designed for the server (see the ServerProven list at http://www.ibm.com/servers/eserver/serverproven/compat/us/).

  • Page 82: Power Problems

    6. If you just installed an optional device, remove it, and restart the server. If the server now turns on, you might have installed more devices than the power supply supports. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 83: Serial Port Problems

    Serial port problems For more information about the serial port, see the User’s Guide on the IBM System x Documentation CD. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • Page 84: Serverguide Problems

    (SCSI RAID systems) available. or the ServerGuide System Partition is not present. Run the ServerGuide program and make sure that setup is complete. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 85: Software Problems

    Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 86: Light Path Diagnostics

    The following illustration shows the operator information panel. Power-control button Information LED Release latch USB connector Power-on LED System-error LED Hard disk drive activity LED Locator LED IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 87 2. To view the light path diagnostics panel, press the release latch on the front of the operator information panel to the left; then, slide it forward. This reveals the light path diagnostics panel. Lit LEDs on this panel indicate the type of error that has occurred.

  • Page 88: Remind Button

    The system-error LED flashes while it is in Remind mode and stays in Remind mode until one of the following conditions occurs: v All known errors are corrected. v The server is restarted. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 89: Light Path Diagnostics Panel

    v A new error occurs, causing the system-error LED to be lit again. Light path diagnostics panel The following table lists the LEDs on the light path diagnostics panel, the problems that they indicate, and actions to solve the problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 90 1. Save the log if necessary and clear. log and system-error log. One or 2. Check the log for possible errors. both logs might be full or almost full. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 91 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 92 1. Reseat the microprocessor tray. 2. (Trained service technician only) Replace the microprocessor tray. I/O BRD The I/O board has failed. 1. Reseat the I/O board. 2. Replace the I/O board. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 93: Appendix. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system or optional device, and whom to call for service, if it is necessary.

  • Page 94: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www.ibm.com/systems/x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

  • Page 95: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 96: Important Notes

    IBM. Maximum memory may require replacement of the standard memory with an optional memory module. IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 97: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 98: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 99: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 100: European Union Emc Directive Conformance Statement

    Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...

  • Page 101: Index

    61 documentation CD 2 status LED 31 drive heat output 5 hot-swap hot-swap drive installing 10 installing 10 drives 5 humidity 5 DVD drive problems 60 I/O board error LED 34 I/O BRD LED 80 © Copyright IBM Corp. 2006...
  • Page 102 69 ServerGuide 37 OSA SMBridge management utility program error symptoms 72 enabling and configuring 38 ServerGuide CD 1 installing 47 size 5 slots 5 IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 103 SMP Expansion Port link LEDs 34 software problems 73 solving problems 57 specifications 4 Standby mode 34 statements and notices 3 System x3950 E server description 1 system-error LED 32 temperature 5 trademarks 83 troubleshooting chart 60 turning off the server 35...
  • Page 104 IBM System x3950 Type 8878 and System x3950 E Type 8879: Installation Guide...
  • Page 106 Part Number: 31R1872 Printed in USA (1P) P/N: 31R1872...

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