806f030c-18810014 • 806f030c-18810015
806f030c-18810014 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 20 of memory expansion module(MEU).
May also be shown as 806f030c18810014 or 0x806f030c18810014
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace MEU board.
806f030c-18810015 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 21 of memory expansion module(MEU).
May also be shown as 806f030c18810015 or 0x806f030c18810015
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace MEU board.
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IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide