IBM X3950 X5 Problem Determination And Service Manual page 379

264-903-000 Tape Test Failed
Explanation: Tape Test Failed. Media is not detected.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for
the next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
264-904-000 Tape Test Failed
Explanation: Tape Test Failed. Drive hardware error.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace the cable if damage
is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for
the next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
264-903-000 • 264-904-000
Appendix A. DSA diagnostic test results
363