IBM X3950 X5 Problem Determination And Service Manual page 349

201-901-001 Standalone Memory Test Failed
Explanation: Memory Diagnostics Test Failed.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the
next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
201-901-002 Standalone Memory Test Failed
Explanation: Memory Diagnostics Test Failed.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the
next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
201-901-001 • 201-901-002
Appendix A. DSA diagnostic test results
333