IBM System x3850 X6 Installation And Service Manual
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IBM System x3850 X6 Installation And Service Manual

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Table of Contents

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See also: Instruction and Installation Manual
System x3850 X6 and x3950 X6
Types 3837 and 3839
Installation and Service Guide

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Summary of Contents for IBM System x3850 X6

  • Page 1 System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
  • Page 3 System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 1693 and the IBM Safety Information, and IBM Environmental Notices and User's Guide on the IBM Documentation CD, and the IBM Warranty Information document that comes with the server.

  • Page 5: Table Of Contents

    . xvi configurations . 72 Backplane configuration for 4 drives . . 73 Chapter 1. The IBM System x3850 X6 Backplane configurations for 8 drives. . 74 and x3950 X6 Types 3837 and 3839 Backplane configuration for 12 drives . 75 server .
  • Page 6 Clearing the error logs . . 172 Removing the DDR3 compute book cover POST . . 172 Replacing the DDR3 compute book cover IBM Dynamic System Analysis . 173 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 7 Replacing the system battery . . 263 Wide Web . . 1690 Removing the front I/O panel (USB/video) How to send DSA data to IBM . . 1690 assembly . . 264 Creating a personalized support web page . . 1691 Replacing the front I/O panel (USB/video) Software service and support.
  • Page 8 Index ....1701 Australia and New Zealand Class A statement 1697 European Union EMC Directive conformance statement . . 1698 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 9: Safety

    Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright IBM Corp. 2014...
  • Page 10 Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. viii System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 11: Statement 1

    Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product.

  • Page 12: Statement 3

    Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 13: Statement 4

    Statement 4 CAUTION: Use safe practices when lifting. Three graphic illustrations for safety practices when lifting the server ≥ 18 kg (39.7 lb.) ≥ 32 kg (70.5 lb.) ≥ 55 kg (121.2 lb.) Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 14 To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. Statement 26 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 15 CAUTION: Do not place any object on top of rack-mounted devices. Statement 31: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. Connect all power cords to a properly wired and grounded power source.
  • Page 16 The product is not suitable for use at visual display workplaces according to §2 of the German Ordinance for Work with Visual Display Units. Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 17: Guidelines For Trained Service Technicians

    Use the information in this section to help you identify potential unsafe conditions in an IBM product that you are working on. Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.

  • Page 18: Guidelines For Servicing Electrical Equipment

    If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 19: Chapter 1. The Ibm System X3850 X6 And X3950 X6 Types 3837 And 3839 Server

    IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 44. The IBM System x3850 X6 and x3950 X6 server is a rack model, modular design server, for virtualization, database, and computational intensive computing. The...
  • Page 20 If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 21 Note: The illustrations in this document might differ slightly from your hardware. Customer label space Machine type and model number Customer label space Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 22 In addition, the system Service Card that is located between the left EIA bracket and the IBM X6 Storage Book in the front of the server, provides a quick reference (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the IBM Service Information Web page.

  • Page 23: The Ibm Documentation Cd

    When you select a document, a description of the document is displayed under Topic Description. To select more than one document, press and hold the Ctrl key Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 24: Related Documentation

    The ToolsCenter for System x and BladeCenter is at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/ index.jsp. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 25: Notices And Statements In This Document

    Note: Link speed can range from 6.4 GT/s, 7.2 GT/s, or 8 GT/s – Three QPI links per microprocessor (depending on the microprocessor) – Two 20-lane point-to-point data links (one in each direction) per QPI link Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 26 – Two x8 full-height slots, Gen3, 8 lanes wired each (PCIe Gen3, x8) v The optional full-length I/O book provides the following slots: – Two x16 full-height slots, Gen3, 16 lanes wired each (PCI3 Gen3, x16) System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 27 This connector is dedicated to the IMM v2 functions and runs at 1 Gb speed. v One DB-15 serial port v Two DB-9 VGA ports Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 28 8% to 85% relative humidity; maximum dew point: 24°C (75°F) – Server off: 8% to 85% relative humidity; maximum dew point: 27°C (80°F) – Shipment: 5% to 100% v Particulate contamination System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 29 Integrated Management Module II User’s Guide at http://www.ibm.com/support/ entry/portal/docdisplay?lndocid=MIGR-5086346. EU Regulation 617/2013 Technical Documentation: Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 30 Measurement methodology used to determine information in this document: ENERGY STAR Servers Version 2.0 Program Requirements; ECOVA Generalized Test Protocol for Calculating the Energy Efficiency of Internal Ac-Dc and Dc-Dc Power Supplies. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 31: What Your Server Offers

    (as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support or view the information as a text file or HTML file.
  • Page 32 DIMMs only). Each DDR3 compute book provides 24 dual inline memory module (DIMM) connectors for up to 1.5 TBs of memory. The server memory controller supports error correcting code (ECC) for up to 96 industry-standard System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 33 10 Gb connections and connection to a 10 Mbps, 100 Mbps, or 1000 Mbps network. For more information, see “Configuring the Ethernet controller” on page 146. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 34 RAID controller, which provides RAID levels 0, 1 and 10. Additional optional RAID adapters, RAID cache cards, and Features on Demand software RAID are available for RAID levels 5, 6, 50, and 60 upgrade. v Service Advisor System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 35 I/O book (see “Standard I/O book” on page 32 for the location of the USB flash device connector). See “Using the embedded hypervisor software” on page 145 for more information about enabling the hypervisor software. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 36: Reliability, Availability, And Serviceability

    POST. POST logically maps out the memory with the uncorrectable error, and the server restarts with the remaining installed memory. v Memory mirroring and memory rank sparing support v Memory thermal throttling System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 37 PCIe expansion modules, base I/O module, storage and I/O module, power supplies, and SAS/SATA (hot-swap hard disk drive or solid state drive) backplanes v Wake on LAN capability Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 38: Server Scalability

    This topic provides information about scaling from a 4-socket to an 8-socket configuration. The IBM System x3850 X6 and x3950 X6 server uses a direct QPI connection topology through the midplane to scale from a x3850 X6 (4-socket configuration) to a x3950 X6 (8-socket configuration) server.

  • Page 39: Ibm Systems Director

    Information Center at http://publib.boulder.ibm.com/infocenter/director/pubs/ index.jsp?topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html, and the Systems Management web page at http://www.ibm.com/systems/management/, which presents an overview of IBM Systems Management and IBM Systems Director. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 40: Server Components

    2.5-inch hard disk drive Compute book Storage Front I/O book panel Front fan-pack The following illustration shows the major components in the rear of the server: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 41 See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 42: Front View Of The Server

    Two x16 (8, 4, 1) PCIe Gen3 low profile slots (8 GT/s) for storage host bus adapters – PCIe slot 12 is the primary storage slot – PCIe slot 11 is the secondary storage slot v One VGA connector System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 43 When one of these LEDs is lit, it indicates that the drive has failed. When this LED is flashing slowly (one flash per second), it indicates that the Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 44 (POST). You might have to use a pen or the end of a straightened paper clip to press the button. The Reset button is near the Select button on the front operator panel. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 45: Front Operator Panel

    Note: The system Service Card located between the left EIA bracket and the compute book (IBM X6 Storage Book) in the front of the server also provides information about the location of the light path diagnostics LEDs. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 46: Lcd System Information Display Panel

    The following is an example of the information that you will see on the display panel. This example shows the layout of the information in the main menu when the debug feature is enabled. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 47: System Status

    Note: Only the MAC address that is currently in use is displayed (dedicated or shared) – IMM shared MAC address – IP v4 information – IP v6 address Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 48: Ddr3 Compute Book

    Power Fan LED The following illustration shows the location of the microprocessor and DIMM connectors on the microprocessor side of the DDR3 compute book board: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 49: Rear View Of The Server

    9 and 10, and the power supplies are accessible from the rear of the server. The following illustrations show the components and bays on the rear of the server. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 50: Standard I/O Book

    LED Locate LED System error LED Serial port USB 2.0 Systems I/O board VGA video connectors management error LED connector 3V battery ethernet port error LED System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 51 Note: The maximum video resolution is 1600 x 1200 at 75 Hz. The following is an illustration of the standard I/O book board: Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 52 The standard I/O book is connected to compute book 1 and compute book 2. The standard I/O book PCIe buses are also connected to compute books 1 and 2. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 53: Half-Length I/O Book

    LED v Slot error LEDs: The states of the slot error LEDs are as follows: Off: The slot or adapter is in normal operation. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 54: Full-Length I/O Book

    – Two PCIe Gen3 x16 slots – One PCIe Gen2 x8 (4, 1) slot The following illustration shows the PCIe slots on the full-length I/O book board: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 55 For notes and information about what you need to consider when you install this I/O book and instructions on how to install it in the server, see “Installing the full-length I/O book” on page 82. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 56: Power Supplies

    LEDs are lit. For any other combination of LEDs, see “Power-supply LEDs” on page 165 v Power supply error LED: When this yellow LED is lit, it indicates that a power supply error has occurred. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 57: Jumpers, Switches, And Buttons On Standard I/O Book Board

    Note: If no jumper is present, the server responds as if the pins are set to the default. The following table describes the functions of the SW1 switch block on the standard I/O book board. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...
  • Page 58 2. Any standard I/O book board switch or jumper blocks that are not shown in the illustrations in this document are reserved. The following table describes the functions of the button on the standard I/O book board: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 59: Server Power Features

    Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Chapter 1. The IBM System x3850 X6 and x3950 X6 Types 3837 and 3839 server...

  • Page 60: Ibm X3950 X6 4-Socket To 8-Socket Upgrade Kit

    For more system parts information, see “Replaceable server components” on page 205. Note: The upgrade from a 4-socket to an 8-socket server must be performed by an IBM Service representative. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 61: Chapter 2. Installing Optional Devices

    3. Use the best practices to apply current firmware and device-driver updates for the server and optional devices. To download the IBM System x Firmware Update Best Practices document, go to http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=MIGR-5082923. Additional hints and tips are available from the following sites: v IBM support: http://www.ibm.com/supportportal/...

  • Page 62: Instructions For Ibm Business Partners

    2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How to send DSA data to IBM.”...

  • Page 63: Installation Guidelines

    Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server see http://www.ibm.com/systems/ info/x86servers/serverproven/compat/us/. v Before you install optional hardware, make sure that the server is working correctly.

  • Page 64: System Reliability Guidelines

    Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 65: Installing A Memory Module

    Confirm that the server supports the DIMM that you are installing (see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/). v When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
  • Page 66 9 TBs 168 DIMMs 10.5 TBs 192 DIMMs 12 TBs Total = 12 TBs of memory (6 TBs for a 4U and 12 TBs for an 8U) System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 67 Table 7. The maximum amount of memory that the server supports (continued) Number of compute booksinstalled in the server Number of DMMs installed Maximum memory Note: v The x3850 X6 (4-socket) can support a maximum 6 TBs of memory and the x3950 X6 (8-socket) can support a maximum of 12 TBs of system memory when the server is fully populated with compute books using 64 GB DIMMs.
  • Page 68 All cache lines are handled on an individual basis by the memory controller. Each DDR3 channel provides 8 x 8 byte data transfers (64 byte System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 69: Flash Dimms

    This topic provides information about eXFlash DIMM installation and requirements. The IBM System x3850 X6 and x3950 X6 server provides support for eXFlash DIMMs. You can use Flash DIMMs in unused DIMM slots for solid state drive storage on the server. For more information and notes about installing DIMMs, see “Installing a memory module”...
  • Page 70 DIMM connector 23 DIMM connector 20 DIMM connector 17 DIMM connector 7 DIMM connector 4 DIMM connector 3 DIMM connector 12 DIMM connector 13 DIMM connector 22 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 71: Memory Mirroring

    Table 10. DIMM population sequence for independent memory mode (continued) Independent mode with Independent mode with DIMM installation order memory mirroring disabled memory mirroring enabled DIMM connector 21 DIMM connector 18 Memory mirroring Use this information for an overview of memory mirroring. Memory-mirroring replicates and stores data on DIMMs across all four memory channels for the compute book and DDR3 channels simultaneously.

  • Page 72: Memory Rank Sparing

    DIMM can be installed per memory channel to support memory sparing. v The total memory available in the system is reduced by the amount of memory allocated for the spare ranks. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 73: Independent Memory Mode

    Independent memory mode Use this information for notes and details about independent memory mode and DIMM installation sequence. Independent memory mode supports the memory mirroring and memory rank sparing features. When you use independent memory mode, consider the following. For more information and notes about installing DIMMs, see “Installing a memory module”...

  • Page 74: Memory Mirroring In Independent Memory Mode

    When you operate in this mode, the memory channel operates at twice the DDR3 data rate. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 75 v Single-device data correction (SDDC) is supported for x4 SDRAM technology. The following table lists the installation sequence for memory mirroring in independent mode: Table 13. DIMM population sequence with memory mirroring enabled or disabled in independent memory mode Independent mode with Independent mode with DIMM installation order memory mirroring disabled...

  • Page 76: Memory Rank Sparing In Independent Mode

    DIMM can be installed per memory channel to support memory sparing. v The total memory available in the system is reduced by the amount of memory allocated for the spare ranks. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 77: Lockstep Memory Mode

    Lockstep memory mode Use this information for notes and details about lockstep memory mode and DIMM population sequence. Lockstep memory mode supports the memory mirroring and memory rank sparing features. When you use lockstep memory mode, consider the following: v Lockstep memory mode provides the best memory RAS features. v DIMMs must be installed in pairs across the memory channels (two DIMMs in each memory channel), alternating between the DDR3 channels.

  • Page 78: Memory Mirroring In Lockstep Mode

    DIMMs must be installed across the memory channels for each compute book when using the memory mirroring feature in lockstep mode. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 79 v The DIMM population must be identical (size, organization, etc.) for memory channel 0 and memory channel 1, and identical for memory channel 2 and memory channel 3. v Memory mirroring reduces the maximum available memory by half of the installed memory.

  • Page 80: Memory Rank Sparing In Lockstep Mode

    (see “Front view of the server” on page 24 for the location of this connector) or other grounding system when you work inside the server with the power on. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 81 The following illustration shows the DIMM connectors on the microprocessor side of the DDR3 compute book board. Microprocessor DIMM 1 DIMM 2 DIMM 3 DIMM 7 DIMM 8 DIMM 9 DIMM 4 DIMM 5 DIMM 6 DIMM 10 DIMM 11 DIMM 12 The following illustration shows the DIMM connectors on the non-microprocessor side of the DDR3 compute book board.
  • Page 82 5. Open the retaining clip on each end of the DIMM connector. Note: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 83 DIMM Retaining clip Retaining clip 6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 7. Turn the DIMM so that the DIMM keys align correctly with the connector. 8.

  • Page 84: Installing A Ddr3 Compute Book

    The DDR3 compute books should be installed from left to right (facing the front of the server). v A minimum of two DDR3 compute books must be installed in the 4-socket (x3850 X6) server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 85 v A minimum of four DDR3 compute books must be installed in the 8-socket (x3950 X6) server. v Each DDR3 compute book must have a minimum of one microprocessor and one DIMM installed. v The 4-socket (x3850 X6) server supports DDR3 compute book configurations of two or four.
  • Page 86 (bay 1) (bay 2) (bay 3) (bay 4) node (bay 1) node (bay 2) node (bay 3) node (bay 4) compute book 5 compute book 6 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 87 For more information about the DDR3 compute book, see “DDR3 compute book” on page 30. For more information about installing DIMMs, see “Installing a memory module” on page 47. v For a list of supported devices, see http://www.ibm.com/systems/info/ x86servers/serverproven/compat/us/. To install the DDR3 compute book, complete the following steps: Procedure 1.

  • Page 88: Installing Drives

    See “Drive IDs” on page 71 for drive ID assignment information and “Supported SAS/SATA drive backplane configurations” on page 72 for information about the combination of supported drive backplane configurations. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 89: Drive Ids

    v The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays and PCIe slots covered or occupied. Note: When you install a drive, save the EMC shield and filler panel from the bay in the event that you later remove the device. Drive IDs This topic provides information about the drive IDs associated with the drive bays.

  • Page 90: Supported Sas/Sata Drive Backplane Configurations

    4-lane SAS signal connectors. The backplane power and configuration signals will be supplied from the standard I/O book using cables. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 91: Backplane Configuration For 4 Drives

    Port 0 SAS signal cable connector Configuration power connector Port 1 SAS signal cable connector You can install a combination of 2.5-inch and 1.8-inch SAS/SATA drive backplanes in the server for the maximum drive capacity. However, any SAS/SATA adapter that you install in the server must be capable of supporting two internal, 4-lane SAS/SATA signal connectors.

  • Page 92: Backplane Configurations For 8 Drives

    This configuration consists of two 4x2.5-inch drive backplanes and requires two SAS signal cables. This configuration consists of one 8x1.8-inch drive backplane and requires two SAS signal cables. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 93: Backplane Configuration For 12 Drives

    Empty 7 1.8-inch SSD drive 6 1.8-inch SSD drive 5 1.8-inch SSD drive 4 1.8-inch SSD drive 3 1.8-inch SSD drive 2 1.8-inch SSD drive 1 1.8-inch SSD drive 0 1.8-inch SSD drive Backplane configuration for 12 drives Use this information for an overview of the supported backplane configuration for 12 drives.

  • Page 94: Backplane Configuration For 16 Drives

    The following illustration shows the supported backplane configuration to support 16 drives. This configuration consists of two 8x1.8-inch drive backplanes and requires four SAS signal cables. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 95: Installing 2.5-Inch And 1.8-Inch Hot-Swap Drives

    15 1.8-inch SSD drive 14 1.8-inch SSD drive 13 1.8-inch SSD drive 12 1.8-inch SSD drive 11 1.8-inch SSD drive 10 1.8-inch SSD drive 9 1.8-inch SSD drive 8 1.8-inch SSD drive 7 1.8-inch SSD drive 6 1.8-inch SSD drive 5 1.8-inch SSD drive 4 1.8-inch SSD drive 3 1.8-inch SSD drive...
  • Page 96 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 97 See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter. 7. If you are installing additional hot-swap drives, do so now. 8. Complete the additional steps in “Instructions for IBM Business Partners” on page 44. Results If you have other devices to install or remove, do so now.

  • Page 98: Installing The Half-Length And Full-Length I/O Books

    For additional about this I/O book, see “Half-length I/O book” on page 35. The following table lists the I/O book PCIe slot numbering and the slots associated with each compute book (when two I/O books are installed): System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 99 Table 22. PCIe slot numbering and the associated compute book. Two-column tables that shows the association between the PCIe slots and the compute books PCIe slot number (facing the rear of the Compute book associated with the PCIe server) slot Compute book 4 Compute book 4 Compute book 4...

  • Page 100: Installing The Full-Length I/O Book

    The x8 connector can be used for x4 or x8 adapters. Check the information that comes with your adapter for compatibility information. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 101 v PCIe slots 1, 3, 4, and 6 (when two full-length I/O books are installed) are x16 Gen 3 adapter slots. v Double-wide adapters can only be installed in PCIe slots 1 or 4. When you install double-wide adapters in slots 1 or 4, you cannot install an adapter in slots 2 and 5.

  • Page 102: Installing An Adapter

    8-socket (8U) configurations. For more information, see RETAIN tip H213010 at http://www.ibm.com/support/entry/myportal/docdisplay?lndocid=migr-5096047. v To confirm that the server supports the adapter that you are installing, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 103 “Supported ML2 (Ethernet) adapters” on page 89). Note: You must go to the IBM Support web site at http://www.ibm.com/ supportportal/ and download the latest device drivers for the ML2 Ethernet adapters. Look for the Ethernet adapters under NIC adapters. Use the release notes and read.txt files for the device driver installation instructions.

  • Page 104: Supported Host Bus Adapters

    For additional information about the supported adapters, see “Supported RAID adapters” on page 87, “Supported ML2 (Ethernet) adapters” on page 89, and “Supported RAID cache cards” on page 88. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 105: Supported Raid Adapters

    Note: When any one of these three cache cards is installed on this adapter, you can enable the ServeRAID M5100 Series RAID 6 Upgrade for IBM System x (Features On Demand software RAID) to get RAID levels 6 and 60 support. Optionally, the ServeRAID M5100...

  • Page 106: Supported Raid Cache Cards

    101 and “Installing a RAID adapter flash power System x module in the standard I/O book” on page 102. v Enables the ServeRAID controller to run MegaRAID firmware. v Has 72-bit memory. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 107: Supported Ml2 (Ethernet) Adapters

    “Adapter installation instructions” on page 92, and “Standard I/O book” on page 32. Note: v You must go to the IBM Support web site at http://www.ibm.com/ supportportal/ and download the latest device drivers for the ML2 Ethernet adapters. Look for the Ethernet adapters under NIC adapters. Use the release notes and read.txt files for the device driver installation instructions.
  • Page 108 – Single Root I/O Virtualization (SR-IOV) – Ethernet network interface (Layer 2 NIC) and TCP/IP – Fibre Channel over Ethernet (FCoE) – Remote Direct Memory Access (RDMA) System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 109 Port 1 on the adapter is the default port for IMM Shared dual-port 10 Gb-T Ethernet be installed in slot 10 mode when enabled through UEFI. Adapter for IBM System x on the standard I/O v This adapter provides the following features: book board.

  • Page 110: Supported Features On Demand Software

    The server does not support any high-definition video-out connector or stereo connector on any add-on video adapter. To install an adapter, complete the following steps: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 111 These options are only supported in systems containing less than 1TB of memory. This limitation applies to both the 4-socket (4U) and the 8-socket (8U) configurations. For more information, see RETAIN tip H213010 at http://www.ibm.com/support/entry/myportal/docdisplay?lndocid=migr-5096047. Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and the “Installation guidelines”...

  • Page 112: Installing The Optional Serveraid M5120 Sas/Sata Controller

    2. Turn off the server (see “Turning off the server” on page 41) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 113 3. Remove the I/O book in which the failed adapter is installed. Follow the removal instructions as documented for the I/O book. 4. Open the PCIe retention lever and remove the expansion slot cover from the slot in which you want to install the adapter. 5.

  • Page 114: Installing The Serveraid M5210 Sas/Sata Controller

    Disconnect all power cords; then, disconnect all external cables from the server. 3. Remove the storage book (see “Removing the storage book” on page 266). System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 115: Installing The N2215 Sas/Sata Host Bus Adapter For Ibm System X

    Bus Adapter. About this task You can purchase an optional N2215 SAS/SATA Host Bus Adapter for IBM System x. This solid-state drive controller provides no RAID support; however, it helps to provide optimized performance for applications that do not need RAID support.
  • Page 116 11. Perform any configuration tasks that are required for the adapter. Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 119. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 117: Installing An Adapter In The Full-Length I/O Book

    Installing an adapter in the full-length I/O book Use this information for instructions on how to install an adapter in the full-length I/O book. About this task Note: v See “Installing an adapter” on page 84 for additional notes and information that you must consider when you install an adapter in the server.
  • Page 118 15. Perform any configuration tasks that are required for the adapter. 16. Reconnect the server power cord and any cables that you removed. 17. Turn on the peripheral devices and the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 119: Installing A Raid Cache Card

    Installing a RAID cache card User this information for instructions on how to install a RAID cache card. About this task The server supports optional RAID cache cards that you can install on the RAID cache card connector on the RAID adapters to upgrade to RAID levels 5 and 50 support.

  • Page 120: Installing A Raid Adapter Flash Power Module In The Standard I/O Book

    I/O book air baffle to prevent them from overheating. To install a RAID adapter flash power module in the air baffle, complete the following steps: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 121 Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 45. 2. Turn off the server and peripheral devices and disconnect all power cords and external devices. 3. Remove the standard I/O book (see “Removing the standard I/O book” on page 221).

  • Page 122: Installing Power Supplies

    900-watt power supplies. v The following table lists the population sequence for the supported power supply configurations. These configurations apply for each 4-socket node of the 8-socket server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 123 Table 29. Population sequence for the supported power supply configurations for each 4-socket node Power supply configuration Notes: 1 power supply The power supply should be installed in bay 3. This configuration does not support power supply redundancy. A power supply filler must be installed in bays 1, 2, and 4.

  • Page 124: Installing A 750-Watt -48 Volt To -60 Volt Dc Power Supply

    – Cut the power cable wires to the correct length, but do not cut the wires shorter than 150 mm (6 inches). – Torque the wiring-terminal screws to 0.50 ~ 0.60 newton-meters (4.43 ~ 5.31 inch-pounds). Statement 8 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 125 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
  • Page 126 Note: Make sure that you use a circuit breaker that is rated 40 amps. 4. Remove the power-supply filler panel from the power-supply bay where you are installing the power supply. Save the filler for later use. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 127 5. Touch the static-protective package that contains the power supply to any unpainted metal surface on the server; then, remove the power supply from the package and place it on a static-protective surface. 6. Attach the dc power cable to the new power supply. Make sure that the power cable wires are connected securely to the -48 V, ground, and to the -48 V return terminals (as shown in the following illustration).

  • Page 128: Installing A 1400-Watt Or 900-Watt Hot-Swap Power Supply

    (that is, the same wattage, ac power supplies, or dc power supplies). A power supply filler must be installed in bays 1 and 4. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 129 Table 32. Population sequence for the supported power supply configurations for each 4-socket node (continued) Power supply configuration Notes: 4 power supplies Power supplies 1, 2, 3, and 4 must be the same input type (that is, all ac power supplies or all dc power supplies).
  • Page 130 1) Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 131 1400-watt ac Filler power supply panel Power supply release tab 2) Go to step 5. b. To install a 900-watt power supply, complete the following steps: 1) Insert the power-supply spacer into the left side (against the bay wall) of the power-supply bay and slide it in until it snaps into place on tabs on the side of the bay.

  • Page 132: Installing A Usb Embedded Hypervisor Flash Device

    7. Slide the lockbar up to the locked position until the lockbar is seated firmly. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 133: Installing The Drive Backplanes

    Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 119. Installing the drive backplanes This information provides instructions on how to install the drive backplanes in the server. About this task The following topics provide instructions on how to install the supported drive backplanes in the server.

  • Page 134: Installing The 4X2.5-Inch Hot-Swap Drive Backplane

    “Completing the installation” on page 119. Installing the 4x2.5-inch hot-swap drive backplane Use this information for instructions on how to install the 4x2.5-inch hot-swap drive backplane assembly. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 135 About this task The following is an illustration of the 4x2.5-inch drive backplane: SAS signal cable connector Input power cable connector To install the 4x2.5-inch hot-swap drive backplane, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...
  • Page 136 7. Connect the SAS/SATA signal cable to the backplane and to the adapter. Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 119. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 137: Completing The Installation

    4. Start the server. Confirm that is starts correctly and recognizes the newly installed devices, and make sure that no error LEDs are lit. 5. (IBM Business Partners only) Complete the additional steps in “Instructions for IBM Business Partners” on page 44.
  • Page 138 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 139: Chapter 3. Configuration Information And Instructions

    Use UpdateXpress System Pack Installer to acquire and apply UpdateXpress System Packs and individual firmware and device-driver updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at http://www.ibm.com/support/ entry/portal/docdisplay?lndocid=TOOL-CENTER and click UpdateXpress System Pack Installer.

  • Page 140: Configuring The Server

    For more information about using the embedded hypervisor, see “Using the embedded hypervisor software” on page 145. v Remote presence and blue-screen capture features System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 141 UEFI settings from the command line without the need to restart the server to run the Setup utility. For more information about using this program, see “IBM Advanced Settings Utility program” on page 147. Chapter 3. Configuration information and instructions...

  • Page 142: Using The Serverguide Setup And Installation Dvd

    DVD v Detects installed hardware options and provides updated device drivers for most adapters and devices v Provides diskette-free installation for supported Windows operating systems System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 143: Setup And Configuration Overview

    When you use the ServerGuide Setup and Installation USB DVD, you do not need setup CDs. You can use the DVD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up your server model.

  • Page 144: Installing Your Operating System Without Using Serverguide

    Setup utility menu. If you do not type the administrator password, a limited Setup utility menu is available. 3. Select settings to view or change. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 145: Setup Utility Menu Choices

    The following choices are on the UEFI Setup utility main menu. Depending on the version of the UEFI firmware, some menu choices might differ slightly from these descriptions. For more information on UEFI-compliant firmware, go to http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5083207. v System Information Select this choice to view basic information about the server. When you make changes through other choices in the Setup utility, some of those changes are reflected in the system information;...
  • Page 146 Select this choice to configure the server to draw the minimum amount of power and generate the least noise. Server performance might be degraded, depending on the application that you are running. This mode provides the System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 147 best features for reducing power and increasing performance in applications where the maximum bus speeds are not critical. - Efficiency-Favor Performance mode Select this choice to maintain the optimal balance between performance and power consumption. The server generally produces the best performance per watt while it is in this mode.
  • Page 148 POST event log. – System Event Log Select this choice to view the system-event log. – Clear System Event Log Select this choice to clear the system-event log. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 149: Passwords

    v User Security Select this choice to set, change, or clear passwords. The full Setup utility menu, enables all of the options in the User Security option. See “Passwords” for more information. This choice is on the full and limited Setup utility menu. –...
  • Page 150 The default for all of the switches on switch block SW1 is Off. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 151: Using The Boot Manager

    While the server is turned off, move switch 1 on the switch block SW1 to the On position to enable the power-on password override. You can then start the Setup utility and reset the power-on password. You do not have to return the switch to the previous position.

  • Page 152: Starting The Backup Server Firmware

    Use the backup copy of the server firmware until the primary copy is restored. After the primary copy is restored, turn off the server; then, change the position of switch 7 back to OFF (the default). System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 153: The Updatexpress System Pack Installer

    For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at http://publib.boulder.ibm.com/ infocenter/toolsctr/v1r0/index.jsp and click UpdateXpress System Pack Installer. Configuring a multinode system This topic provides information about configuring a multinode system.
  • Page 154 The following illustration shows the options under the Server Management tab on IMM2 web user interface home page. When you select the Scalable Complex option, the following illustration of the Scalable Complex page displays: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 155: Using The Integrated Management Module

    It combines service processor functions, video controller, and remote presence function in a single chip. For more information about IMM2, see the Integrated Management Module II User's Guide at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR- 5086346. The IMM supports the following basic systems-management features: v Active Energy Manager.
  • Page 156 You can also save one or more commands as a text file and run the file as a script. v Serial over LAN System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 157: Using The Remote Presence And Blue-Screen Capture Features

    Establish a Serial over LAN (SOL) connection to manage servers from a remote location. You can remotely view and change the UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. Using the remote presence and blue-screen capture features This topic provides an overview of the remote presence and blue-screen capture features that is integrated into IMM2.

  • Page 158: Obtaining The Ip Address For The Imm

    4. On the next screen, select Integrated Management Module. 5. On the next screen, select Network Configuration. 6. Find the IP address and write it down. 7. Exit from the Setup utility. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 159: Logging On To The Imm Web Interface

    Logging on to the IMM web interface This topic provides instructions on how to log on to the IMM web interface. About this task To log on to the IMM2 web interface, complete the following steps: Procedure 1. On a system that is connected to the server, open a web browser. In the Address or URL field, type the IP address or host name of the IMM to which you want to connect.

  • Page 160: Logging On To The Imm Cli Interface Using Telnet

    IP ADDRESS is the user ID and IP address for the IMM to which you want to log on to), then press Enter. 3. Type the PASSWORD for the IMM and press Enter. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 161: Setting Power Supply Power Policy And System Power Configurations

    4. At the system prompt, type your command. Note: You can type help in the command prompt if you want to see a list of commands that you can use. 5. When you are finished, type Exit, to exit the session. Setting power supply power policy and system power configurations This topic provides information about setting the power policy and system power...
  • Page 162 For more information on using IMM2 see the Integrated Management Module II User’s Guide at http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=MIGR-5086346, System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 163: Using The Embedded Hypervisor Software

    USB flash device. About this task The VMware ESXi embedded hypervisor software is available on the optional IBM USB flash device with embedded hypervisor. The USB flash device can be installed in USB flash device connector on the Standard I/O book (see “Standard I/O book”...

  • Page 164: Configuring The Ethernet Controller

    IBM Features on Demand User’s Guide at http://www.ibm.com/support/entry/ portal/docdisplay?lndocid=migr-5089568. To download the document or to find more information about Features on Demand, go to http://www.ibm.com/ systems/x/fod/, log in, and click Help. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 165: Configuring Raid Arrays

    This information provides information about the IBM Advanced Settings Utility program. The IBM Advanced Settings Utility (ASU) program is an alternative to the Setup utility for modifying UEFI settings. Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the system to access the Setup utility.

  • Page 166: Updating Ibm Systems Director

    Systems Director program. About this task If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM Systems Director updates and interim fixes. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.

  • Page 167: Updating The Universal Unique Identifier And Dmi/Smbios Data

    ASU. For information about the Advanced Settings Utility (ASU), see the Advanced Settings Utility User's Guide and instructions for downloading and unpacking the ASU code at http://www.ibm.com/support/ entry/portal/docdisplay?lndocid=TOOL-ASU. For instructions for updating the UUID and DMI/SMBIOS data, using the different methods for accessing the IMM, see “Locally: Keyboard Controller Style (KCS),”...

  • Page 168: Locally: Lan Over Usb

    SYSTEM_PROD_DATA.SysInfoProdName xxxxyyy [--host ipaddress] [--user userid][--password password] where: xxxx is the 4-digit machine type of the server. is the 3-digit model number of the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 169: Remotely Over A Lan

    ipaddress is the internal LAN/USB IP address of the IMM. The default is 169.254.95.118. userid is the IMM account name (1 of 12 accounts). The default is USERID. password is the IMM account password (1 of 12 accounts). The default is PASSW0RD (with a zero, not the letter O).
  • Page 170 7-character serial number of the server. 3. Enter the following command: asu set SYSTEM_PROD_DATA.SysEncloseAssetTag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa --host ipaddress [--user userid][--password password] where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 171: Chapter 4. Troubleshooting

    Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server.
  • Page 172 If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 173: Undocumented Problems

    Problem determination information is available for many devices such as RAID and network adapters. For problems with operating systems or IBM software or devices, go to http://www.ibm.com/supportportal. 7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.

  • Page 174: Service Bulletins

    IBM continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the IBM System x3850 X6 server. To find service bulletins that are available for the IBM System x3850 X6 server, go to http://www.ibm.com/supportportal/ and search for machine type 3837 or 3839,...

  • Page 175: Performing The Checkout Procedure

    Check the power supply LEDs (see “Power-supply LEDs” on page 165). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.

  • Page 176: Diagnostic Tools

    - Installed applications and hot fixes - Kernel modules - Light path diagnostics status - Microprocessor, input/out hub, and UEFI error logs - Network interfaces and settings - RAID controller configuration System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 177 (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support (when requested by IBM Support) or view the information as a text file or HTML file.

  • Page 178: Light Path Diagnostics

    The following is an illustration of the LCD display panel. See the “LCD system information display panel” on page 28 for more information about the LCD display panel. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 179: Storage Book Leds

    Scroll Up Button SystemName Select Button SystemStatus 0x23 Scroll Down Button System System System Actions Errors FW Levels Network Info. Environmental Error 1 IMM Hostname UEFI MTM # Ambient Temp System Primary Level Serial # reset IMM Ext MAC Error 2 CPU1...CPU4 UEFI or IMM...

  • Page 180: Compute Book Leds

    Use this information to determine the location of the LEDs on the compute book. The following illustration shows the location of the LEDs on the DDR3 compute book. DDR3 compute Light book Error path button Power Fan LED System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 181: Dimms And Microprocessor Leds

    DIMMs and microprocessor LEDs Use this information to determine the location of the DIMMs and microprocessor LEDs. The following illustration shows the location of the DIMMs and microprocessor LEDs on the microprocessor side of the DDR3 compute book board. DIMM 7 - 12 DIMM 1 - 3 Board error LED error LEDs...

  • Page 182: Half-Length I/O Book Leds

    The following illustration shows the location of the full-length I/O book LEDs. Full-length I/O book Slot error LEDs Power button Slot power I/O board LEDs error LED System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 183: Standard I/O Book Leds

    Standard I/O book LEDs Use this information to determine the location of the LEDs on the standard I/O book. The following illustration shows the location of the LEDs on the standard I/O book. Slot error Fan-pack 9 Fan-pack 10 LEDs button error LED error LED...
  • Page 184 3. Replace the standard I/O I/O book, or faulty book. power-supply. Faulty power-supply Replace the power supply. Power-supply is faulty Replace the power supply. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 185: Light Path Diagnostics Leds Description

    Note: Check the IMM event log or the system-event log for additional information before you replace a FRU. See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205, to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 186: Event Logs

    Setup utility. When you are troubleshooting an error, you might have to save and then clear the system-event log to make the System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 187: Viewing Event Logs Through The Setup Utility

    You can view the DSA event log through the DSA program (see “Viewing event logs without restarting the server” on page 170). For more information about DSA and DSA messages, see “IBM Dynamic System Analysis” on page 173 and Appendix A, “DSA diagnostic test results,” on page 301.

  • Page 188: Viewing Event Logs Without Restarting The Server

    Use IPMItool to view the system-event log (requires IPMI driver). v Use the web browser interface to the IMM to view the system-event log locally (requires RNDIS USB LAN driver). System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 189 Run Portable DSA to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to IBM service and support (using a local copy). v Use IPMItool to view the system-event log (requires IPMI driver).

  • Page 190: Clearing The Error Logs

    “UEFI/POST error codes,” on page 1665 for more information. If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 168 for more information. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 191: Ibm Dynamic System Analysis

    IBM Dynamic System Analysis This topic provides an overview of the IBM Dynamic System Analysis program. IBM Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server:...

  • Page 192: Dsa Editions

    For information on how to run the DSA Preboot diagnostics program, see “Running the DSA Preboot diagnostic programs” on page 175. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 193: Running The Dsa Preboot Diagnostic Programs

    Running the DSA Preboot diagnostic programs This topic provides information on how to run the DSA Preboot diagnostic programs. About this task Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem, skip the memory test. To run the DSA Preboot diagnostic programs that is stored in integrated flash memory on the server, complete the following steps: Procedure...

  • Page 194: Viewing The Test Log Results And Transferring The Dsa Collection

    This topic provides information on how to view the DSA test log results and how to transfer the DSA collection of data to an external USB device or to IBM support. To view the test log for the results when the tests are completed, click the Success...

  • Page 195: Ibm Electronic Service Agent

    IBM Electronic Service Agent monitors, tracks, and captures system hardware errors and hardware and software inventory information, and reports serviceable problems directly to IBM Support. You can also choose to collect data manually. It uses minimal system resources, and can be downloaded from the IBM website. For more information and to download IBM Electronic Service Agent, go to http://www.ibm.com/support/esa.

  • Page 196: Capturing The Ffdc Log Using Ipmi Commands

    3. Run IBM Dynamic System Analysis (DSA) to determine whether the server is running correctly (for information about using DSA, see Appendix A, “DSA diagnostic test results,” on page 301. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 197: Connectivity Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 198: General Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 199: Hard Disk Drive Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 200 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 201 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 202: Hypervisor Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 203: Keyboard, Mouse, Or Pointing-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 204: Memory Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 205: Microprocessor Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 206: Netwok Connectivity Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 207 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 208: Optional-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 209: Power Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 210: Serial-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 211: Serverguide Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 212: Server Startup Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 213 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 214: Software Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 215: Universal Serial Bus (Usb) Port Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 216: Solving Ethernet Controller Problems

    If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the network administrator must investigate other possible causes of the error. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 217: Solving Undetermined Problems

    Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Printer, mouse, and non-IBM devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is one DIMM in each DDR3 compute book.

  • Page 218: Problem Determination Tips

    Machine type and model System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 219: Recovering From A Uefi Update Failure Or Uefi Image Corruption

    Operating-system control-file setup See Appendix D, “Getting help and technical assistance,” on page 1689 for information about calling IBM for service. Recovering from a UEFI update failure or UEFI image corruption This topic provides instructions on how to recover from a UEFI update failure or UEFI image corruption.
  • Page 220 4. Reconnect all power cords. 5. Restart the server. The power-on self-test (POST) starts. 6. Boot the server to an operating system that is supported by the IBM Flash UEFI Update package that you downloaded. 7. Perform the firmware update by following the instructions that are in the firmware update package readme file.

  • Page 221: Automated Boot Recovery (Abr)

    4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The server boots from the primary bank. Out-of-band method: See the IMM2 documentation (Integrated Management Module II User's Guide) at http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=MIGR-5086346. For more information about UEFI-compliant firmware, go to http:// www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5083207.
  • Page 222 1. From the Setup utility main menu, select System Settings.. 2. Next select Recovery. 3. Select POST Attempts; then, select POST Attempts Limit. 4. Modify the configuration settings and select Save Settings; then, exit Setup. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 223: Chapter 5. Parts Listing, System X3850

    – Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 224 The following is an illustration of the components in the rear of the server: The following is an illustration of the 8-socket chassis, midplane, and shuttle: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 225 Chapter 5. Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839...
  • Page 226 Hard disk drive, 2.5-inch, SAS Gen3 hot-swap, 1.2 TB 10K, 00AJ147 6 Gbps Hard disk drive, 2.5-inch, SAS Gen3 hot-swap, 600 GB 00AJ127 15K, 6Gbps (for x3950 X6 8U ) System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 227 Solid state drive, S3700 Enterprise for IBM System x, 41Y8372 1.8-inch, SATA Gen3 MLC hot-swap, 400 GB Solid state drive, Enterprise Value 1.8-inch, SATA MLC 120 00AJ336 GB (for x3950 X6 8U) Chapter 5. Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839...
  • Page 228 Upgrade kit, x3950 4-socket to 8-socket (include 8-socket 44X4058 chassis, 8-socket midplane, and 8-socket shuttle) - 8U Air baffle and ducts kit 95Y4385 Cable, Auxiliary 00FN567 Cable, internal SAS 00FN501 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 229 Microprocessor, 2.3 GHz, 24 MB, 105W, 12C, E7-8850 v2 44X4003 Microprocessor, 3.0 GHz, 30 MB, 130W, 12C, E7-8857 v2 44X4033 Microprocessor, 2.3 GHz, 30 MB, 130W, 15C, E7-8870 v2 44X4013 Chapter 5. Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839...
  • Page 230 1TB of memory. This limitation applies to both the 4-socket (4U) and the 8-socket (8U) configurations. For more information, see RETAIN tip H213010 at http://www.ibm.com/support/entry/myportal/ docdisplay?lndocid=migr-5096047. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 231 Broadcom NetXtremeII ML2 dual-port 10 Gb-T Ethernet 94Y5233 Adapter for IBM System x Broadcom NetXtremeII ML2 dual-port 10 Gb-SFP+ 94Y5231 Ethernet Adapter for IBM System x Rail kit 88Y6721 Chapter 5. Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839...

  • Page 232: Consumable Parts

    Power cords for a specific country or region are usually available only in that country or region. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 233 Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela Chapter 5. Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839...
  • Page 234 Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People's Republic of), Korea (Republic of) 39M5199 Japan 39M5226 India 39M5240 Brazil System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 235: Chapter 6. Removing And Replacing Components

    Field replaceable unit (FRU): FRUs must be installed only by Trained service technicians. See Chapter 5, “Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,” on page 205 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU that must be replaced only by a trained service technician.

  • Page 236: Removing And Replacing Server Components

    Removing and replacing Tier 1 CRUs This topic provides information about removing and replacing tier 1 CRUs. Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Page 237 Fan handle 4. Rotate the cam handle all the way down and slide the compute book out of the server. 5. Lay the compute book on its side, and press down on both blue touch points and slide the cover toward the rear of the DDR3 compute book. Attention: Remove only one cover (on one side) at a time to protect the compute book components on the other side of the compute book from being damaged.

  • Page 238: Replacing The Ddr3 Compute Book Cover

    3. Rotate the cam handle all the way up until it locks in place. 4. Reconnect the power cord and any cables that you removed. 5. Turn on the peripheral devices and the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 239: Removing The Standard I/O Book

    Removing the standard I/O book Use this information for instructions on how to remove the standard I/O book. Before you replace the standard I/O book, take the following steps to save data, firmware, and configuration data: v Record all system configuration information, such as IMM IP addresses, vital product data, and the machine type, model number, serial number, Universally Unique Identifier, and asset tag of the server.

  • Page 240: Replacing The Standard I/O Book

    7. Install the fans (see “Replacing a hot-swap fan assembly” on page 252). 8. Grasp the standard I/O book and align it with the slot on the server and slide it into the chassis shuttle. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 241: Removing The Standard I/O Book Air Baffle

    Handle Standard I/O book Handle 9. Rotate the handles all the way up until they are locked in place. 10. Reconnect the power cord and any cables that you removed. 11. Turn on the peripheral devices and the server. 12. Update the standard I/O book board with the latest firmware or restore the pre-existing firmware image that the customer provides.
  • Page 242 I/O book and set it aside. 7. If you are instructed to return the module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 243: Replacing The Standard I/O Book Air Baffle

    Replacing the standard I/O book air baffle Use this information for instructions on how to replace the standard I/O book air baffle. About this task The air baffle is located in the standard I/O book. To install the air baffle, complete the following steps: Procedure 1.

  • Page 244: Removing The Half-Length I/O Book

    6. Remove the adapters from the I/O book (see “Removing an adapter” on page 230). Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 119. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 245: Replacing The Half-Length I/O Book

    Replacing the half-length I/O book This information provides instructions for replacing the half-length I/O book. About this task Note: v For notes and information that you must consider when install this I/O book, see “Installing the half-length I/O book” on page 80. v If you are replacing the half-length I/O book with a full-length I/O book, see “Installing the full-length I/O book”...

  • Page 246: Removing The Full-Length I/O Book

    Results If you are instructed to return the I/O book, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 247: Replacing The Full-Length I/O Book

    Replacing the full-length I/O book This information provides an overview of the full-length I/O book. About this task Note: v For notes and information that you must consider when you install this I/O book, see “Installing the full-length I/O book” on page 82. v If you are replacing the full-length I/O book with a half-length I/O book, see “Installing the half-length I/O book”...

  • Page 248: Removing An Adapter

    An incorrectly seated adapter might cause damage to the board or the adapter. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 249: Removing 2.5-Inch And 1.8-Inch Hot-Swap Drives

    7. Close the adapter retention lever to secure the adapter in place. 8. Connect any cables to the adapter, if necessary. 9. Reinstall the I/O book in the server. 10. Perform any configuration tasks that are required for the adapter. 11.

  • Page 250: Replacing 2.5-Inch And 1.8-Inch Hot-Swap Drives

    You can mix 2.5-inch hot-swap SAS and SATA hard disk drives, 2.5-inch hot-swap solid state drive, and 1.8-inch hot-swap solid state drives in the same server as long as they are not on the same array. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 251 EMC shield and filler panel from the bay in the event that you later remove the device. v For a complete list of supported optional devices for the server, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. To install a hot-swap drive, complete the following steps: Procedure 1.
  • Page 252 See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter. 5. If you are installing additional hot-swap drives, do so now. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 253: Removing The 4X2.5-Inch Hot-Swap Drive Backplanes

    Removing the 4x2.5-inch hot-swap drive backplanes Use this information for instructions on how to remove the 4x2.5-inch hot-swap drive backplane assembly. About this task To remove the 2.5-inch hot-swap drive backplanes, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...

  • Page 254: Replacing The 4X2.5-Inch Hot-Swap Drive Backplanes

    6. Reinstall the storage book into the server. 7. Reconnect the power cords and any cables that you removed. 8. Turn on the peripheral devices and the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 255: Removing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly

    Removing the 8x1.8-inch hot-swap drive backplane assembly Use this information for instructions on how to remove the 8x1.8-inch hot-swap drive backplane assembly. About this task To remove the 8x1.8-inch hot-swap drive backplane assembly, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...

  • Page 256: Replacing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly

    6. Reinstall the storage book into the server. 7. Reconnect the power cords and any cables that you removed. 8. Turn on the peripheral devices and the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 257: Removing A Memory Module

    Removing a memory module This topic provides instructions about how to remove a memory module. About this task To remove a dual inline memory module (DIMM), complete the following steps: Note: You can press the light path button on the compute book to light the LEDs on the board when the compute book has been removed from the server.

  • Page 258: Replacing A Memory Module

    DIMM 21 DIMM 20 DIMM 19 DIMM 16 DIMM 17 DIMM 18 DIMM 22 DIMM 23 DIMM 24 To install a DIMM, complete the following steps: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 259 Procedure 1. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 2. Open the retaining clip on each end of the DIMM connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently.

  • Page 260: Removing The Serveraid M5120 Sas/Sata Controller For System X

    You can purchase the optional ServeRAID M5120 SAS/SATA Controller for System x. The ServeRAID M5120 adapter provides base RAID levels 0, 1, and 10 support. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 261: Removing The N2215 Sas/Sata Host Bus Adapter For Ibm System X

    8. Reconnect the power cord and any cables that you removed. 9. Turn on the peripheral devices and the server. Removing the N2215 SAS/SATA Host Bus Adapter for IBM System x User this information for instructions on how to remove the N2215 SAS/SATA Host Bus Adapter.

  • Page 262: Replacing The N2215 Sas/Sata Host Bus Adapter For Ibm System X

    7. Perform any configuration tasks that are required for the adapter. 8. Reconnect the power cord and any cables that you removed. 9. Turn on the peripheral devices and the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 263: Removing A Usb Embedded Hypervisor Flash Device

    Removing a USB embedded hypervisor flash device Use this information for instructions on how to remove a USB hypervisor flash device. About this task To remove a USB embedded hypervisor flash device, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...

  • Page 264: Replacing A Usb Embedded Hypervisor Flash Device

    222). 4. Reconnect the power cord and any cables that you removed. 5. Turn on the peripheral devices and turn on the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 265: Removing A 1400-Watt Or 900-Watt Hot-Swap Power Supply

    Removing a 1400-watt or 900-watt hot-swap power supply Use this information for instructions on how to remove a 1400-watt or 900-watt hot-swap power supply. About this task When you remove or install a hot-swap power supply, observe the following precautions. Statement 5 CAUTION: The power control button on the device and the power switch on the power...

  • Page 266: Replacing A 1400-Watt Or 900-Watt Hot-Swap Power Supply

    Use this information for instructions on how to replace a 1400-watt or 900-watt hot-swap power supply. Note: This information and instructions apply to both the 4-socket and the 8-socket servers. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 267 “Installing power supplies” on page 104. v To confirm that the server supports the power supply that you are installing, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. v The following table lists the supported ac power supply configurations at both 220 V ac and 110 V ac for each 4-socket node.
  • Page 268 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 269: Removing A Hot-Swap Fan Assembly

    Spacer Spacer release tab Filler panel 900-watt ac power supply Power supply release tab Note: Only install a spacer if one is not already installed. b. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks.

  • Page 270: Replacing A Hot-Swap Fan Assembly

    Table 59. Fan zones, fan number, and the components cooled by the fans Components cooled by the Fan zone Fan-pack number fans 9 and 10 v Hard disk drives System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 271 Table 59. Fan zones, fan number, and the components cooled by the fans (continued) Components cooled by the Fan zone Fan-pack number fans 1 and 2 v Compute book 1 v DIMMs connected to compute book 1 v Voltage regulator for compute book 1 v The ML2 (Ethernet) adapters (PCIe slot 10)

  • Page 272: Removing An Ml2 (Ethernet) Adapter

    I/O book board. 6. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 273: Replacing An Ml2 (Ethernet) Adapter

    See “Supported ML2 (Ethernet) adapters” on page 89 for more information about the supported Ethernet adapters. Note: You must go to the IBM Support web site at http://www.ibm.com/ supportportal/ and download the latest device drivers for the ML2 Ethernet adapters.
  • Page 274 Activity LED Link LED Activity LED The following is an illustration of the Broadcom NetXtreme II ML2 Dual-port 10 Gb-T Ethernet adapter for IBM System x: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 275 Link LED Activity LED Link LED Activity LED The following is an illustration of the Broadcom NetXtreme II ML2 Dual-port 10 Gb-SFP+ Ethernet adapter for IBM System x: Broadcom NetXtremeII ML2 Dual-port 10 Gb SFP+ Ethernet adapter Port 1 Link LED...

  • Page 276: Removing A Raid Adapter Flash Power Module From The Standard I/O Book

    4. Remove the air baffle cover. Pull up on the air baffle top cover tab while pushing down on the bottom tab on the base of the air baffle to remove the cover. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 277 5. Disconnect the flash power module cable from the adapter and remove the flash power module from the slot on the air baffle. Standard I/O book Air baffle Results If you are instructed to return the flash power module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 278: Replacing A Raid Adapter Flash Power Module In The Standard I/O Book

    4. Reinstall the standard I/O book (see “Replacing the standard I/O book” on page 222). 5. Reconnect the power cords and all external cables, and turn on the server and peripheral devices. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 279: Removing A Raid Cache Card

    Removing a RAID cache card User this information for instructions on how to remove a RAID cache card. About this task Note: For additional information and notes about the adapters, see “Installing an adapter” on page 84. To remove a RAID cache card, complete the following steps: Procedure 1.

  • Page 280: Removing The System Battery

    2. Turn off the server (see “Turning off the server” on page 41) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 281: Replacing The System Battery

    Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 282: Removing The Front I/O Panel (Usb/Video) Assembly

    5. Press the release latch on the right side of the storage book and place two fingers in the finger holes and carefully slide the front I/O panel forward toward the front of the storage bookand remove it. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 283: Replacing The Front I/O Panel (Usb/Video) Assembly

    Release latch Storage book Finger holes Front I/O panel 6. If you are instructed to return the front I/O panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the front I/O panel (USB/video) assembly Use this information for instructions on how to replace the front I/O panel.

  • Page 284: Removing And Replacing Tier 2 Crus

    This topic provides information about removing and replacing tier 2 CRUs. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 285: Replacing The Storage Book

    9. Remove the storage book board (see “Removing the storage book board assembly” on page 268. 10. Remove the backplanes (see “Removing the 4x2.5-inch hot-swap drive backplanes” on page 235 and “Removing the 8x1.8-inch hot-swap drive backplane assembly” on page 237). 11.

  • Page 286: Removing The Storage Book Board Assembly

    5. Disconnect the cables from the adapters. 6. Disconnect the cables from the storage book board assembly. 7. Slide the assembly up and out of the slots on the storage book. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 287: Replacing The Storage Book Board Assembly

    Storage book board assembly Storage book 8. Open the adapter retention lever. 9. Remove the adapters from the storage book board assembly (see “Removing an adapter” on page 230). 10. If you are instructed to return the board assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 288: Removing The Front Operator Panel Assembly

    (the thermistor end of the cable) to remove the plug from the air baffle and set it aside to install on the new assembly. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 289 5. Slide the blue release latch on top of the front operator panel back to remove the operator panel. LCD/Operator panel Release latch 6. Turn the front operator panel over and disconnect the LCD system information display panel and the front operator panel cables. 7.

  • Page 290: Replacing The Front Operator Panel Assembly

    5. Align the front operator panel with the slot on the storage book and slide it in until it is seated in place. LCD/Operator panel Release latch System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 291: Removing The Lcd System Information Display Panel

    6. Reconnect the front operator panel cables to the storage book board and the rear air baffle. Make sure that you reinstall the plug that your removed from the old assembly to the rear of the new air baffle. 7. Reinstall the storage book (see “Replacing the storage book” on page 267). 8.

  • Page 292: Replacing The Lcd System Information Display Panel

    2. Lower the LCD system information display panel, while aligning the LCD retention latch with the slots on the front operator panel, push it in until it clicks in place on the operator panel. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 293: Removing And Replacing Frus

    3. Reconnect the LCD display panel cable to the LCD display panel. 4. Reinstall the front operator panel LCD/Operator panel Release latch 5. Reconnect the front operator panel cable to the storage book board. 6. Reinstall the storage book in the server. 7.
  • Page 294 Loosen all the captive screws on the heat sink, rotating each screw one full turn until each screw is loose. Heatsink c. Gently lift the heat sink from the microprocessor. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 295 6. After removal, place the heat sink on its side on a clean, flat surface. 7. Open the microprocessor socket release levers and microprocessor retainer. Attention: Do not use any tools or sharp objects to lift the release levers on the microprocessor socket.

  • Page 296: Replacing A Microprocessor And Heat Sink

    Use the microprocessor installation tool that came with the new microprocessor kit to remove the microprocessor from the server. v Be extremely careful when handling the microprocessor, the microprocessor socket contacts are very fragile. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 297 The server supports up to four (per 4U server) Intel Xeon dual-core or quad-core microprocessors (one microprocessor on each DDR3 compute book). See http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ for a list of supported microprocessors. 1. Install the microprocessor: a.
  • Page 298 (as shown in the illustration) to insert the microprocessor into the socket. The microprocessor rests flush on the socket only if it is properly installed. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 299 Note: v Do not press the microprocessor into the socket. v Do not touch the thermal grease on the bottom of the heat sink or on top of the microprocessor. Touching the thermal grease will contaminate it. v Make sure that the microprocessor is oriented and aligned correctly in the socket before you close the microprocessor bracket frame.
  • Page 300 1. Place the heat sink on a clean work surface. 2. Remove the cleaning pad from its package and unfold it completely. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 301: Removing A Ddr3 Compute Book

    3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink. Note: Make sure that all of the thermal grease is removed. 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor;...

  • Page 302: Replacing A Ddr3 Compute Book

    A minimum of four DDR3 compute books must be installed in the 8-socket (x3950 X6) server. v Each DDR3 compute book must have a minimum of one microprocessor and one DIMM installed. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 303 v The 4-socket (x3850 X6) server supports DDR3 compute book configurations of two or four. These are the only configurations supported. The following tables list the installation sequence for the supported DDR3 compute book configurations. Table 60. Installation sequence for the two compute books configuration for a 4-socket server Compute book bay 1...
  • Page 304 (toward the front of the compute book) until it is seated in place. 4. Reinstall the fans (see “Replacing a hot-swap fan assembly” on page 252). System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 305: Removing A 750-Watt -48 Volt To -60 Volt Dc Power Supply

    5. Align the DDR3 compute book with the slot on the server and slide it in the server. Place one hand under the center of the compute book to support it while sliding it into the server. Fan-pack Handle 6. Rotate the cam handle all the way up and push it into the server until it locks in place.
  • Page 306 Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 46. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 307: Replacing A 750-Watt -48 Volt To -60 Volt Dc Power Supply

    Attention: v This information apply to both the 4-socket and 8-socket servers. v Only trained service technicians, other than IBM service technicians, are authorized to install and remove the 750-watt -48 V to -60 V dc power supply, and make connections to or disconnections from the 750-watt -48 V to -60 V dc power source.
  • Page 308 To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 309 Statement 31: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. Connect all power cords to a properly wired and grounded power source. Connect to properly wired power sources any equipment that will be attached to this product.
  • Page 310 10. Turn on the server and the peripheral devices. 11. Make sure that the server starts correctly and recognizes the newly installed device, and make sure that no error LEDs are lit. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 311: Removing The Midplane

    Removing the midplane Use this information for instructions on how to remove the chassis midplane. About this task To remove the chassis midplane, complete the following steps: Note: This procedure for removing the midplane apply to both the 4-socket and the 8-socket configurations of the server, unless otherwise specified.

  • Page 312: Replacing The Midplane

    1. Align the slots on the sides of the midplane with the alignment pins on the shuttle and lower the midplane onto the pins until the midplane is seated in place. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 313 Shuttle Alignment pins Alignment pins Midplane assembly 2. Grasp the shuttle with your hand through the hole on the center of the shuttle and grasp the bottom of the shuttle with your other hand and align it with the shuttle slot; then, slide the shuttle into the chassis until it is seated firmly. 3.

  • Page 314: Removing The Shuttle

    Press the blue buttons on the interior wall of the bottom node shuttle to release the shuttle cam handles (do not rotate the handles down). System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 315 b. Press the blue buttons on the interior wall of the top node shuttle to release the shuttle cam handles and rotate the handles all the way down. c. Now rotate the cam handles on the bottom node shuttle all the way down.
  • Page 316 Results If you are instructed to return the shuttle, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 317: Replacing The Shuttle

    Replacing the shuttle Use this information for instructions on how to replace the chassis shuttle. About this task To replace the chassis shuttle, complete the following steps: Note: This procedure is for both the 4U (4-socket) and 8U (8-socket) server configurations.
  • Page 318 5. Slide the components in the front of the server back into the server. 6. Reconnect the power cords and any cables that you removed. 7. Turn on the peripheral devices and the server. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 319: Appendix A. Dsa Diagnostic Test Results

    Latest level of BMC/IMM 405-001-000 BRCM:TestMIIRegisters Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM © Copyright IBM Corp. 2014...
  • Page 320 Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 321 BRCM:TestLoopbackMAC Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-006-000 BRCM:TestLoopbackPhysical Test Passed Explanation: The test passed. Severity: Event...
  • Page 322 Explanation: The EEPROM test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 323 Explanation: The internal memory test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-804-000 BRCM:TestInterrupt Test Aborted Explanation: The interrupt test was canceled.
  • Page 324 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 325 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-902-000 BRCM:TestEEPROM Test Failed Explanation: A failure was detected while testing non-volatile RAM.
  • Page 326 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 327 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-906-000 BRCM:TestLoopbackPhysical Test Failed Explanation: A failure was detected during the loopback test at the physical layer.

  • Page 328: Dsa Brocade Test Results

    Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 329 Brocade:ExternalLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-002-000 Brocade:SerdesLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No...
  • Page 330 Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 331 Brocade:MemoryTest Aborted Explanation: The test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-801-000 Brocade:ExternalLoopbackTest Aborted Explanation: The test was canceled. Severity: Warning...
  • Page 332 Explanation: The test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 333 User response: Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 334 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 335 1. Check or replace SFP/cable. 2. Rerun the test. 3. Verify whether the firmware is at proper level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...

  • Page 336: Dsa Checkpoint Panel Test Results

    3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 337: Dsa Cpu Stress Test Results

    180-901-000 • 089-000-000 Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 180-901-000 Check-point Panel Test Failed Explanation: Check-point Panel Test Failed. Operator reported incorrect display. Severity: Error Serviceable: Yes Recoverable: No Automatically notify Support: No User response: Complete the following steps: 1.
  • Page 338 4. Check system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found in reference to this system type at the IBM Support website. 5. Run the test again.
  • Page 339 Explanation: CPU Stress Test Aborted. Memory size is insufficient to run the test. At least 1GB is required. Severity: Warning Serviceable: Yes Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 089-804-000 CPU Stress Test Aborted Explanation: CPU Stress Test Aborted. User pressed Ctrl-C.

  • Page 340: Dsa Emulex Adapter Test Results

    Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 341 Explanation: Loopback testing at the MAC layer was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 516-801-000 ELXUCNA: NIC PHY LoopBackTest Aborted Explanation: Loopback testing at the physical layer was canceled.
  • Page 342 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 343: Dsa Exa Port Ping Test Results

    3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA EXA port ping test results The following messages are generated when you run the EXA port ping test.
  • Page 344 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 345: Dsa Hard Drive Test Results

    3. Check scalability cables for loose connections. 4. Replace the scalability cable(s) for specified port(s). 5. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA hard drive test results The following messages are generated when you run the hard drive test.
  • Page 346 4. Rerun the test. 5. If the problem remains, contact your technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 347: Dsa Intel Network Test Results

    IANet:Registers Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-001-000 IANet:EEPROM Test Passed Explanation: The test passed. Severity: Event...
  • Page 348 Explanation: Registers test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 349 IANet:EEPROM Test Aborted Explanation: EEPROM test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-802-000 IANet:FIFO Test Aborted Explanation: FIFO test was canceled. Severity: Warning...
  • Page 350 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 351 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-903-000 IANet:Interrupts Test Failed Explanation: A failure was detected during the Interrupt test.

  • Page 352: Dsa Lsi Hard Drive Test Results

    Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 353: Dsa Mellanox Adapter Test Results

    1. Check cable connections. 2. Rerun the test. 3. Verify whether the firmware is at the latest level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 354 Explanation: Port Test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 355 MLNX:MLNX_DiagnosticTestIBPort Test Aborted Explanation: Port Test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 408-900-000 MLNX:MLNX_DiagnosticTestEthernetPort Test Failed Explanation: Port Test Failed. Severity: Error...

  • Page 356: Dsa Memory Isolation Test Results

    Explanation: Quick/Full Memory Test CPU 2 Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 357 Explanation: Quick/Full Memory Test CPU 3 Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-000-004 Standalone Memory Test Passed Explanation: Quick/Full Memory Test CPU 4 Passed.
  • Page 358 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 359 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 360 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 361 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 362 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 363 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 364 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 365 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 366 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 367 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 368 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 369 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 370 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 371 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 372 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 373 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 374 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 375 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 376 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 377 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 378 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 379 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 380 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 381 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 382 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 383 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 384 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 385 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 386 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 387 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 388 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 389 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 390 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 391 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 392 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 393 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 394 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 395 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 396 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 397 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 398 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 399 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 400 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 401 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 402 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 403 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 404 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 405 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 406 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 407 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 408 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 409 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 410 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 411 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 412 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 413 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 414 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 415 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 416 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 417 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 418 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 419 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 420 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 421 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 422 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 423 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 424 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 425 6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-901-002 Standalone Memory Test Failed Explanation: Memory Diagnostics Test Failed.

  • Page 426: Dsa Memory Stress Test Results

    Explanation: Test Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 427 6. Run the memory diagnostic to identify the specific failing DIMM. 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 202-802-000 MemStr Test Aborted Explanation: Memory size is insufficient to run the test.
  • Page 428 8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 429: Dsa Nvidia Gpu Test Results

    6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA Nvidia GPU test results The following messages are generated when you run the Nvidia GPU test.
  • Page 430 Explanation: Nvidia GPU Matrix test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 431 Explanation: Nvidia GPU Binomial test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 409-800-000 NVIDIA User Diagnostic Test Aborted Explanation: NVIDIA User Diagnostic test was canceled.
  • Page 432 Explanation: Nvidia GPU Binomial test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 433 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 434 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 435: Dsa Optical Drive Test Results

    4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 436 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 437 1. Wait for the system activity to cease 2. Run the test again 3. Turn off and restart the system. 4. Run the test again. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 215-804-000 Optical Drive Test Aborted Explanation: Optical Drive Test Aborted.
  • Page 438 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 439: Dsa System Management Test Results

    5. Run the test again. 6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA system management test results The following messages are generated when you run the system management test.
  • Page 440 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 441 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 442 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 443 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 444 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 445 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 446 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 447 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 448 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 449 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 166-905-001 IMM I2C Test Failed Explanation: IMM Indicates failure in the 9545A bus (BUS 4).

  • Page 450: Dsa Tape Drive Test Results

    Explanation: Tape Test Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 451 6. Rerun the test after upgrading to the latest firmware level. 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-902-000 Tape Test Failed Explanation: Tape Test Failed.
  • Page 452 6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 453 6. Run the test again. 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-906-000 Tape Test Failed Explanation: Tape Test Failed.
  • Page 454 2. Clean the tape drive using the appropriate cleaning media and install new media. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...

  • Page 455: Appendix B. Integrated Management Module Ii (Imm2) Error Messages

    System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Specifies whether user action is required to correct the problem. © Copyright IBM Corp. 2014...
  • Page 456 (lower critical) has asserted. 80010902-0701ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. 8005010d-2b810001 [SensorElementName] is asserting predictive failure. 8005010d-2b810002 [SensorElementName] is asserting predictive failure. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 457 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 8005010d-2b810003 [SensorElementName] is asserting predictive failure. 8005010d-2b810004 [SensorElementName] is asserting predictive failure. 8005010d-2b810005 [SensorElementName] is asserting predictive failure. 8005010d-2b810006 [SensorElementName] is asserting predictive failure. 8005010d-2b810007 [SensorElementName] is asserting predictive failure.
  • Page 458 8005010d-2b820015 [SensorElementName] is asserting predictive failure. 8005010d-2b820016 [SensorElementName] is asserting predictive failure. 8005010d-2b820017 [SensorElementName] is asserting predictive failure. 8005010d-2b820018 [SensorElementName] is asserting predictive failure. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 459 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 8005010d-2b830001 [SensorElementName] is asserting predictive failure. 8005010d-2b830002 [SensorElementName] is asserting predictive failure. 8005010d-2b830003 [SensorElementName] is asserting predictive failure. 8005010d-2b830004 [SensorElementName] is asserting predictive failure. 8005010d-2b830005 [SensorElementName] is asserting predictive failure.
  • Page 460 8005010d-2b840013 [SensorElementName] is asserting predictive failure. 8005010d-2b840014 [SensorElementName] is asserting predictive failure. 8005010d-2b840015 [SensorElementName] is asserting predictive failure. 8005010d-2b840016 [SensorElementName] is asserting predictive failure. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 461 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 8005010d-2b840017 [SensorElementName] is asserting predictive failure. 8005010d-2b840018 [SensorElementName] is asserting predictive failure. 806f0021-0b01ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b02ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
  • Page 462 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b810008 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b810009 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 463 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010c-2b81000a Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b81000b Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b81000c Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 464 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b82000f Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b820010 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 465 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010c-2b820011 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b820012 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b820013 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 466 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b830016 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b830017 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 467 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010c-2b830018 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b83ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f010c-2b840001 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 468 806f010d-0405ffff The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-0406ffff The [NumericSensorElementName] has been disabled due to a detected fault. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 469 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010d-0407ffff The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-0408ffff The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-0409ffff The [NumericSensorElementName] has been disabled due to a detected fault.
  • Page 470 806f010d-2b82000b The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-2b82000c The [NumericSensorElementName] has been disabled due to a detected fault. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 471 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010d-2b82000d The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-2b82000e The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-2b82000f The [NumericSensorElementName] has been disabled due to a detected fault.
  • Page 472 806f010d-2b840007 The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-2b840008 The [NumericSensorElementName] has been disabled due to a detected fault. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 473 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010d-2b840009 The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-2b84000a The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-2b84000b The [NumericSensorElementName] has been disabled due to a detected fault.
  • Page 474 [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-040bffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-040cffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-040dffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 475 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f020d-040effff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-040fffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b810801 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b810802 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName].
  • Page 476 [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b820804 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b820805 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b820806 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 477 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f020d-2b820807 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b820808 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b820809 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b82080a Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName].
  • Page 478 [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b83080c Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b83080d Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b83080e Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 479 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f020d-2b83080f Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b830810 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b830811 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b830812 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName].
  • Page 480 [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b840814 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b840815 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b840816 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 481 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f020d-2b840817 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-2b840818 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b810001 Memory Logging Limit Reached for [PhysicalMemoryElementName] on...
  • Page 482 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b820003 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b820004 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 483 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f050c-2b820005 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b820006 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b820007 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 484 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b83000a Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b83000b Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 485 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f050c-2b83000c Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b83000d Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b83000e Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 486 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b840011 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b840012 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 487 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f050c-2b840013 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b840014 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. 806f050c-2b840015 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 488 8105010d-2b81000e [SensorElementName] is asserting predictive failure. 8105010d-2b81000f [SensorElementName] is asserting predictive failure. 8105010d-2b810010 [SensorElementName] is asserting predictive failure. 8105010d-2b810011 [SensorElementName] is asserting predictive failure. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 489 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 8105010d-2b810012 [SensorElementName] is asserting predictive failure. 8105010d-2b810013 [SensorElementName] is asserting predictive failure. 8105010d-2b810014 [SensorElementName] is asserting predictive failure. 8105010d-2b810015 [SensorElementName] is asserting predictive failure. 8105010d-2b810016 [SensorElementName] is asserting predictive failure.
  • Page 490 8105010d-2b83000c [SensorElementName] is asserting predictive failure. 8105010d-2b83000d [SensorElementName] is asserting predictive failure. 8105010d-2b83000e [SensorElementName] is asserting predictive failure. 8105010d-2b83000f [SensorElementName] is asserting predictive failure. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 491 Table 65. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 8105010d-2b830010 [SensorElementName] is asserting predictive failure. 8105010d-2b830011 [SensorElementName] is asserting predictive failure. 8105010d-2b830012 [SensorElementName] is asserting predictive failure. 8105010d-2b830013 [SensorElementName] is asserting predictive failure. 8105010d-2b830014 [SensorElementName] is asserting predictive failure.
  • Page 492 Alert Category: System - IMM Network event Serviceable: No CIM Information: Prefix: IMM and ID: 0001 SNMP Trap ID: 37 Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 493 40000002-00000000 • 40000004-00000000 40000002-00000000 Certificate Authority [arg1] has detected a [arg2] Certificate Error. Explanation: A problem has occurred with the SSL Server, SSL Client, or SSL Trusted CA certificate that has been imported into the IMM. The imported certificate must contain a public key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request link.
  • Page 494 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0007 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 495 40000008-00000000 • 4000000a-00000000 40000008-00000000 Hostname set to [arg1] by user [arg2]. Explanation: The specified user has changed the Integrated Management Module host name. May also be shown as 4000000800000000 or 0x4000000800000000 Severity: Info Alert Category: System - IMM Network event Serviceable: No CIM Information: Prefix: IMM and ID: 0008 SNMP Trap ID: 37...
  • Page 496 1. Make sure that the IMM network cable is connected. 2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 497 4000000e-00000000 • 40000010-00000000 4000000e-00000000 Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3]. Explanation: The specified user has logged in to the Integrated Management Module. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity: Info Alert Category: System - Remote Login Serviceable: No CIM Information: Prefix: IMM and ID: 0014 SNMP Trap ID: 30...
  • Page 498 CIM Information: Prefix: IMM and ID: 0019 SNMP Trap ID: 30 Automatically notify Support: No User response: Make sure that the correct login ID and password are being used. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 499 40000014-00000000 • 40000016-00000000 40000014-00000000 The [arg1] on system [arg2] cleared by user [arg3]. Explanation: The specified user has deleted system log events or audit log events. May also be shown as 4000001400000000 or 0x4000001400000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0020 SNMP Trap ID: Automatically notify Support: No...
  • Page 500 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0025 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 501 4000001a-00000000 • 4000001c-00000000 4000001a-00000000 DHCP setting changed to [arg1] by user [arg2]. Explanation: The specified user has changed the DHCP setting of the Integrated Management Module external network interface. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0026 SNMP Trap ID:...
  • Page 502 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 503 4000001f-00000000 • 40000021-00000000 4000001f-00000000 Please ensure that the Management Controller [arg1] is flashed with the correct firmware. The Management Controller is unable to match its firmware to the server. Explanation: The server does not support the installed IMM firmware version. May also be shown as 4000001f00000000 or 0x4000001f00000000 Severity: Error Alert Category: System - other...
  • Page 504 Alert Category: System - other Serviceable: No CIM Information: Prefix: IMM and ID: 0036 SNMP Trap ID: 22 Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 505 40000025-00000000 • 40000027-00000000 40000025-00000000 The [arg1] on system [arg2] is 75% full. Explanation: The IMM event log is 75% full. When the event log is completely full, the new entries will overwrite the oldest entries. To avoid losing older log entries, save the log as a text file and clear the log. May also be shown as 4000002500000000 or 0x4000002500000000 Severity: Info Alert Category: System - Event Log Fullness...
  • Page 506 Serviceable: No CIM Information: Prefix: IMM and ID: 0042 SNMP Trap ID: 22 Automatically notify Support: No User response: Reflash the IMM firmware to the latest version. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 507 4000002b-00000000 • 4000002d-00000000 4000002b-00000000 Domain name set to [arg1]. Explanation: Domain name set by user May also be shown as 4000002b00000000 or 0x4000002b00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0043 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 508 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0048 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 509 40000031-00000000 • 40000033-00000000 40000031-00000000 IPv6 static IP configuration enabled by user [arg1]. Explanation: The specified user has enabled IPv6 static address assignment on the Integrated Management Module. May also be shown as 4000003100000000 or 0x4000003100000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0049 SNMP Trap ID:...
  • Page 510 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0054 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 511 40000037-00000000 • 40000039-00000000 40000037-00000000 ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3], Pref=[arg4] . Explanation: The IPv6 link-local address is active. May also be shown as 4000003700000000 or 0x4000003700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0055 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 512 2. Make sure that the IMM Ethernet over USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 513 4000003d-00000000 • 4000003f-00000000 4000003d-00000000 Telnet port number changed from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the Telnet port number. May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0061 SNMP Trap ID: Automatically notify Support: No...
  • Page 514 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0066 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 515 40000043-00000000 • 40000045-00000000 40000043-00000000 SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the Simple Network Management Protocol (SNMP) agent port number. May also be shown as 4000004300000000 or 0x4000004300000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0067...
  • Page 516 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0072 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 517 40000049-00000000 • 4000004b-00000000 40000049-00000000 SNMP [arg1] enabled by user [arg2] . Explanation: The specified user has enabled the SNMPv1 or SNMPv3 agent. May also be shown as 4000004900000000 or 0x4000004900000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0073 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 518 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0078 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 519 4000004f-00000000 • 40000051-00000000 4000004f-00000000 Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. Explanation: The specified user has changed the date and time in the Integrated Management Module. May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0079...
  • Page 520 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0084 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 521 40000055-00000000 • 40000057-00000000 40000055-00000000 Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost=[arg3]:[arg4],NTPUpdateFrequency=[arg5]. Explanation: A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0085 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 522 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0090 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 523 4000005b-00000000 • 4000005d-00000000 4000005b-00000000 Secure Web services (HTTPS) [arg1] by user [arg2]. Explanation: A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0091 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 524 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0096 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 525 40000061-00000000 • 40000063-00000000 40000061-00000000 License key for [arg1] removed by user [arg2]. Explanation: The specified user has removed an Integrated Management Module license. Access to the specified feature is no longer allowed. May also be shown as 4000006100000000 or 0x4000006100000000 Severity: Info Alert Category: none Serviceable: No...
  • Page 526 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0102 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 527 40000067-00000000 • 40000069-00000000 40000067-00000000 User [arg1] role set to [arg2]. Explanation: A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0103 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 528 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0108 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 529 4000006d-00000000 • 4000006f-00000000 4000006d-00000000 Management Controller [arg1]: Configuration saved to a file by user [arg2]. Explanation: A user saves a Management Controller configuration to a file. May also be shown as 4000006d00000000 or 0x4000006d00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0109 SNMP Trap ID: Automatically notify Support: No...
  • Page 530 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0114 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 531 40000073-00000000 • 40000075-00000000 40000073-00000000 The maximum power cap value changed from [arg1] watts to [arg2] watts. Explanation: The maximum power cap value has been changed. May also be shown as 4000007300000000 or 0x4000007300000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0115 SNMP Trap ID: Automatically notify Support: No...
  • Page 532 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0120 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 533 40000079-00000000 • 4000007b-00000000 40000079-00000000 Static Power Savings mode has been turned on by user [arg1]. Explanation: Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0121 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 534 Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0126 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 535 4000007f-00000000 • 40000082-00000000 4000007f-00000000 Power cap throttling occurred. Explanation: Power cap throttling has occurrred. May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0127 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 536 CIM Information: Prefix: IMM and ID: 0133 SNMP Trap ID: 22 Automatically notify Support: No User response: Attempt to flash the FPGA firmware to the same level on all nodes. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 537 CIM Information: Prefix: IMM and ID: 0135 SNMP Trap ID: Automatically notify Support: Yes User response: IBM Support will address the problem. 40000088-00000000 Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. Explanation: The specified user has successfully restored the configuration of the specified management controller from a file.
  • Page 538 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2. After 45 seconds, reconnect the server to the power source and turn on the server. 3. Retry the operation System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 539 4000008b-00000000 • 4000008d-00000000 4000008b-00000000 One or more of the Storage Management IP addresses has changed. Explanation: This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity: Info Alert Category: System - IMM Network event Serviceable: No...
  • Page 540 Alert Category: System - Other Serviceable: No CIM Information: Prefix: IMM and ID: 0144 SNMP Trap ID: 22 Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 541 40000091-00000000 • 40000093-00000000 40000091-00000000 User [arg1] has terminated an active console session. Explanation: A user has terminated an active console session May also be shown as 4000009100000000 or 0x4000009100000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0145 SNMP Trap ID: Automatically notify Support: No User response: :...
  • Page 542 May also be shown as 4000009600000000 or 0x4000009600000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0150 SNMP Trap ID: Automatically notify Support: No User response: : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 543 40000097-00000000 • 40000099-00000000 40000097-00000000 User [arg1] has imported a server certificate for the TKLM server. Explanation: User imported a server certificate for the TKLM Server May also be shown as 4000009700000000 or 0x4000009700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0151 SNMP Trap ID: Automatically notify Support: No...
  • Page 544 Alert Category: System - Remote Login Serviceable: No CIM Information: Prefix: IMM and ID: 0156 SNMP Trap ID: 30 Automatically notify Support: No User response: : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 545 4000009d-00000000 • 4000009f-00000000 4000009d-00000000 Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. Explanation: This message is for the use case where a user has logged off of a Management Controller. May also be shown as 4000009d00000000 or 0x4000009d00000000 Severity: Info Alert Category: System - Remote Login Serviceable: No...
  • Page 546 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: IMM and ID: 0162 SNMP Trap ID: 22 Automatically notify Support: No User response: : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 547 80010002-2801ffff • 80010202-2801ffff 80010002-2801ffff Numeric sensor SysBrd VBAT going low (lower non-critical) has asserted. Explanation: The CMOS battery voltage has dropped below its specified threshold. May also be shown as 800100022801ffff or 0x800100022801ffff Severity: Warning Alert Category: Warning - Voltage Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0476 SNMP Trap ID: 13...
  • Page 548 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related Links: “Removing a hot-swap fan assembly” on page 251 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 549 80010204-1d03ffff • 80010204-1d04ffff 80010204-1d03ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: IMM has detected the speed of Fan 3A or Fan 3B has gone low. May also be shown as 800102041d03ffff or 0x800102041d03ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 11...
  • Page 550 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related Links: “Removing a hot-swap fan assembly” on page 251 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 551 80010204-1d07ffff • 80010204-1d08ffff 80010204-1d07ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: IMM has detected the speed of Fan 7A or Fan 7B has gone low. May also be shown as 800102041d07ffff or 0x800102041d07ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 11...
  • Page 552 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related Links: “Removing a hot-swap fan assembly” on page 251 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 553 80010701-2701ffff • 80010701-2d01ffff 80010701-2701ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the ambient temperature has risen above normal. May also be shown as 800107012701ffff or 0x800107012701ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12...
  • Page 554 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. Related Links: “Server features and specifications” on page 7 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 555 80010902-0701ffff • 80010b01-2701ffff 80010902-0701ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: A voltage has risen above its specified threshold (sensor SysBrd 12V, SysBrd 3.3V, or SysBrd 5V). May also be shown as 800109020701ffff or 0x800109020701ffff Severity: Error Alert Category: Critical - Voltage Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0494...
  • Page 556 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 557 80030108-1381ffff • 8003010e-2581ffff 80030108-1381ffff Sensor [SensorElementName] has asserted. Explanation: Power Supply load has reached normal limit. May also be shown as 800301081381ffff or 0x800301081381ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0508 SNMP Trap ID: Automatically notify Support: No User response: PS Heavy Load: The system will throttle to lower the load.
  • Page 558 User response: Replace fan as soon as possible. Related Links: “Removing a hot-swap fan assembly” on page 251 “Replacing a hot-swap fan assembly” on page 252 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 559 80040104-1d02ffff • 80040104-1d04ffff 80040104-1d02ffff Sensor [SensorElementName] is asserting predictive failure. Explanation: IMM predicted Fan 2 needs to be replaced to prevent a cooling failure. May also be shown as 800401041d02ffff or 0x800401041d02ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0510 SNMP Trap ID: 27...
  • Page 560 User response: Replace fan as soon as possible. Related Links: “Removing a hot-swap fan assembly” on page 251 “Replacing a hot-swap fan assembly” on page 252 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 561 80040104-1d08ffff • 80040104-1d0affff 80040104-1d08ffff Sensor [SensorElementName] is asserting predictive failure. Explanation: IMM predicted Fan 8 needs to be replaced to prevent a cooling failure. May also be shown as 800401041d08ffff or 0x800401041d08ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0510 SNMP Trap ID: 27...
  • Page 562 2. Make sure that the airflow at the front and rear of the Compute Book are not obstructed. 3. Make sure that the room temperature is within operating specifications. Related Links: System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 563 80070101-0303ffff • 80070101-0304ffff “Server features and specifications” on page 7 80070101-0303ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: A non-critical Overtemp has been reported for the Compute Book 3. May also be shown as 800701010303ffff or 0x800701010303ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 564 CIM Information: Prefix: PLAT and ID: 0520 SNMP Trap ID: 12 Automatically notify Support: No User response: PCI 3 Overtemp : Related Links: “Server features and specifications” on page 7 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 565 80070101-0b04ffff • 80070101-0b06ffff 80070101-0b04ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701010b04ffff or 0x800701010b04ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 566 User response: Install the Compute Book 1 with fans to allow proper cooling to the PCH and FPGA chips. Related Links: “Replacing a DDR3 compute book” on page 284 “Removing a DDR3 compute book” on page 283 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 567 80070107-0302ffff • 80070107-0304ffff 80070107-0302ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The Compute Book 2 has been removed from the system May also be shown as 800701070302ffff or 0x800701070302ffff Severity: Warning Alert Category: Warning - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0520 SNMP Trap ID: 60 Automatically notify Support: No...
  • Page 568 Automatically notify Support: No User response: Complete the following steps: 1. Check the IBM ServerProven Web site to validate that the processor is a valid option for this system. If not, remove the processor and install one that is a valid option.
  • Page 569 8007010d-2582ffff • 8007010d-2b810002 8007010d-2582ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 8007010d2582ffff or 0x8007010d2582ffff Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 570 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 571 8007010d-2b810006 • 8007010d-2b810008 8007010d-2b810006 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 6 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810006 or 0x8007010d2b810006 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 572 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 573 8007010d-2b81000c • 8007010d-2b81000e 8007010d-2b81000c Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 12 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b81000c or 0x8007010d2b81000c Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 574 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 575 8007010d-2b810012 • 8007010d-2b810014 8007010d-2b810012 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 18 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810012 or 0x8007010d2b810012 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 576 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 577 8007010d-2b810018 • 8007010d-2b820001 8007010d-2b810018 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 24 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810018 or 0x8007010d2b810018 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 578 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 579 8007010d-2b820005 • 8007010d-2b820007 8007010d-2b820005 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 5 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820005 or 0x8007010d2b820005 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 580 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 581 8007010d-2b82000b • 8007010d-2b82000d 8007010d-2b82000b Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 11 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b82000b or 0x8007010d2b82000b Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 582 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 583 8007010d-2b820011 • 8007010d-2b820013 8007010d-2b820011 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 17 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820011 or 0x8007010d2b820011 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 584 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 585 8007010d-2b820017 • 8007010d-2b82ffff 8007010d-2b820017 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 23 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820017 or 0x8007010d2b820017 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 586 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 587 8007010d-2b830004 • 8007010d-2b830006 8007010d-2b830004 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 4 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830004 or 0x8007010d2b830004 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 588 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 589 8007010d-2b83000a • 8007010d-2b83000c 8007010d-2b83000a Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 10 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b83000a or 0x8007010d2b83000a Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 590 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 591 8007010d-2b830010 • 8007010d-2b830012 8007010d-2b830010 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 16 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830010 or 0x8007010d2b830010 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 592 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 593 8007010d-2b830016 • 8007010d-2b830018 8007010d-2b830016 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 22 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830016 or 0x8007010d2b830016 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 594 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 595 8007010d-2b840003 • 8007010d-2b840005 8007010d-2b840003 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 3 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840003 or 0x8007010d2b840003 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 596 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 597 8007010d-2b840009 • 8007010d-2b84000b 8007010d-2b840009 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 9 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840009 or 0x8007010d2b840009 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 598 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 599 8007010d-2b84000f • 8007010d-2b840011 8007010d-2b84000f Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 15 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b84000f or 0x8007010d2b84000f Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 600 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; warranty is about to expire but no action is required. Related Links: “Flash DIMMs” on page 51 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 601 8007010d-2b840015 • 8007010d-2b840017 8007010d-2b840015 Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 21 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840015 or 0x8007010d2b840015 Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 602 Automatically notify Support: No User response: Complete the following steps: 1. Check the IBM support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting "DISK GPT Recovery" to "Automatic". 3. Replace the corrupt disk.
  • Page 603 80070114-2201ffff • 80070201-0301ffff GPT Status : Sec Rollback Err : Secure Boot Err : 80070114-2201ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: Trusted Platform Module (TPM) event has transitioned to non critical state. May also be shown as 800701142201ffff or 0x800701142201ffff Severity: Warning Alert Category: Warning - Other Serviceable: Yes...
  • Page 604 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. Related Links: “Server features and specifications” on page 7 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 605 80070201-0304ffff • 80070208-1381ffff 80070201-0304ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected Compute Book 4 has warmed to a critical temperature. May also be shown as 800702010304ffff or 0x800702010304ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 0...
  • Page 606 Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50 Automatically notify Support: No User response: RAID Vol State : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 607 8007020f-2201ffff • 8007020f-2582ffff 8007020f-2201ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: The IMM has reported a Drive Key Fault or TXT ACM Module fault. May also be shown as 8007020f2201ffff or 0x8007020f2201ffff Severity: Error Alert Category: Critical - Other Serviceable: yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50...
  • Page 608 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 609 8007021b-0302ffff • 8007021b-0303ffff 8007021b-0302ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has reported a microprocessor 2 QPI Link Error. May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50...
  • Page 610 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. 4. Check IBM Support site for Service Bulletins/RETAIN tips related to an ML2 Fault Condition. Related Links: “Server features and specifications” on page 7...
  • Page 611 80070221-1f01ffff • 80070221-1f02ffff 80070221-1f01ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has reported microprocessor 1 has an External QPI Link Error. May also be shown as 800702211f01ffff or 0x800702211f01ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50...
  • Page 612 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 613 80070221-2c01ffff • 80070301-0301ffff 80070221-2c01ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702212c01ffff or 0x800702212c01ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes...
  • Page 614 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 615 80070301-0304ffff 3. Make sure that the room temperature is within operating specifications. 4. Make sure that the microprocessor 3 heat sink is securely installed. 5. (Trained service technician only) Make sure that the microprocessor 3 heat sink is installed correctly and the thermal material is correctly applied.
  • Page 616 Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0524 SNMP Trap ID: 50 Automatically notify Support: No User response: RAID Vol State : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 617 For a CPU BOOK 1 VRD, CPU Book 2 VRD, CPU Book 3 VRD, or CPU Book 4 VRD error: v Check the IBM support site for service bulletins or firmware updates that apply to this microprocessor error. v Replace affected Compute Book.
  • Page 618 1. Check the IBM support site for service bulletins or firmware updates that apply to this microprocessor error. 2. Check the IBM ServerProven Web site to validate that the microprocessor is a valid option for this system. If not, remove the microprocessor and install one that is a valid option.
  • Page 619 80070607-2b01ffff • 80070608-1381ffff 80070607-2b01ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: The IMM has detected Compute Book 1 is Absent. This effects proper system cooling. May also be shown as 800706072b01ffff or 0x800706072b01ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 50...
  • Page 620 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0537 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 621 80080025-2b01ffff • 80080025-2b02ffff 80080025-2b01ffff Device [LogicalDeviceElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: IMM has detected the Compute Book 1 has been removed from the system. May also be shown as 800800252b01ffff or 0x800800252b01ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0537 SNMP Trap ID:...
  • Page 622 3. If Compute Book is properly seated, replace the Compute Book. Related Links: “Replacing a DDR3 compute book” on page 284 “Removing a DDR3 compute book” on page 283 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 623 80080025-2c01ffff • 80080025-2c02ffff 80080025-2c01ffff Device [LogicalDeviceElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: IMM has detected the I/O Book 1 is no longer present. Empty I/O bays do require a filler be installed for proper cooling. May also be shown as 800800252c01ffff or 0x800800252c01ffff Severity: Info Alert Category: System - Other Serviceable: no...
  • Page 624 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0536 SNMP Trap ID: Automatically notify Support: No User response: Informational only; no action required System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 625 80080125-2b04ffff • 80080125-2c02ffff 80080125-2b04ffff Device [LogicalDeviceElementName] has been added. Explanation: IMM has detected the Compute Book 4 has been added to the system. May also be shown as 800801252b04ffff or 0x800801252b04ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0536 SNMP Trap ID: Automatically notify Support: No...
  • Page 626 “Removing a 750-watt -48 volt to -60 volt dc power supply” on page 287 “Replacing a 1400-watt or 900-watt hot-swap power supply” on page 248 “Replacing a 750-watt -48 volt to -60 volt dc power supply” on page 289 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 627 800b010a-1e81ffff • 800b010a-1e82ffff 800b010a-1e81ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Fan Redundancy in Zone 1 has been lost. May also be shown as 800b010a1e81ffff or 0x800b010a1e81ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response:...
  • Page 628 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related Links: “Removing a hot-swap fan assembly” on page 251 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 629 800b010a-1e85ffff • 800b010c-2581ffff 800b010a-1e85ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Fan Redundancy in Zone 5 has been lost. May also be shown as 800b010a1e85ffff or 0x800b010a1e85ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response:...
  • Page 630 “Removing a 750-watt -48 volt to -60 volt dc power supply” on page 287 “Replacing a 1400-watt or 900-watt hot-swap power supply” on page 248 “Replacing a 750-watt -48 volt to -60 volt dc power supply” on page 289 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 631 800b0309-1381ffff • 800b030c-2581ffff 800b0309-1381ffff Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. Explanation: Power Resource is supplying sufficient power but is no longer in a redundancy state. May also be shown as 800b03091381ffff or 0x800b03091381ffff Severity: Warning Alert Category: Warning - Redundant Power Supply Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0806...
  • Page 632 “Removing a 750-watt -48 volt to -60 volt dc power supply” on page 287 “Replacing a 1400-watt or 900-watt hot-swap power supply” on page 248 “Replacing a 750-watt -48 volt to -60 volt dc power supply” on page 289 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 633 800b050a-1e81ffff • 800b050a-1e82ffff 800b050a-1e81ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Explanation: Insufficient cooling provided by Fan Zone 1. May also be shown as 800b050a1e81ffff or 0x800b050a1e81ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0810 SNMP Trap ID: 11 Automatically notify Support: No User response:...
  • Page 634 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related Links: “Removing a hot-swap fan assembly” on page 251 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 635 800b050a-1e85ffff • 800b050c-2581ffff 800b050a-1e85ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Explanation: Insufficient cooling provided by Fan Zone 5. May also be shown as 800b050a1e85ffff or 0x800b050a1e85ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0810 SNMP Trap ID: 11 Automatically notify Support: No User response:...
  • Page 636 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 637 806f0007-0303ffff • 806f0007-0304ffff 806f0007-0303ffff [ProcessorElementName] has Failed with IERR. Explanation: IMM has reported microprocessor 3 failed - IERR condition. May also be shown as 806f00070303ffff or 0x806f00070303ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0042 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 638 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0084 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 639 806f0008-0a04ffff • 806f000d-0400ffff 806f0008-0a04ffff [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. Explanation: IMM has detected that Power Supply 4 has been added. May also be shown as 806f00080a04ffff or 0x806f00080a04ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0084 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 640 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 641 806f000d-0404ffff • 806f000d-0406ffff 806f000d-0404ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 4 has been installed. May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 642 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 643 806f000d-040affff • 806f000d-040cffff 806f000d-040affff The [NumericSensorElementName] has been added. Explanation: Hard drive 10 has been installed. May also be shown as 806f000d040affff or 0x806f000d040affff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 644 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 645 806f000f-220101ff • 806f000f-220103ff 806f000f-220101ff The System [ComputerSystemElementName] has detected no memory in the system. Explanation: IMM has reported that there is no memory (ABR Status, Firmware Error, Sys Boot Status) in the system. May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 646 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 647 806f000f-22010aff • 806f000f-22010bff 806f000f-22010aff The System [ComputerSystemElementName] encountered firmware error - no video device detected. Explanation: IMM has reported that System Firmware Error No video device detected (ABR Status, Firmware Error, Sys Boot Status) has occurred. May also be shown as 806f000f22010aff or 0x806f000f22010aff Severity: Error Alert Category: Critical - Other Serviceable: Yes...
  • Page 648 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 649 806f0013-1701ffff • 806f0021-0b01ffff 806f0013-1701ffff A diagnostic interrupt has occurred on system [ComputerSystemElementName]. Explanation: The user has pressed the NMI button or there has been a malfunction with the button. May also be shown as 806f00131701ffff or 0x806f00131701ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0222 SNMP Trap ID: 50...
  • Page 650 User response: Replace PCIe card Related Links: “Installing an adapter” on page 84 “Removing the half-length I/O book” on page 226 “Removing the full-length I/O book” on page 228 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 651 806f0021-0b04ffff • 806f0021-0b05ffff 806f0021-0b04ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a Fault in PCIe slot 4. May also be shown as 806f00210b04ffff or 0x806f00210b04ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card...
  • Page 652 User response: Replace PCIe card Related Links: “Installing an adapter” on page 84 “Removing the half-length I/O book” on page 226 “Removing the full-length I/O book” on page 228 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 653 806f0021-0b08ffff • 806f0021-0b09ffff 806f0021-0b08ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a Fault in PCIe slot 8. May also be shown as 806f00210b08ffff or 0x806f00210b08ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card...
  • Page 654 User response: Replace PCIe card Related Links: “Installing an adapter” on page 84 “Removing the half-length I/O book” on page 226 “Removing the full-length I/O book” on page 228 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 655 806f0021-0b0cffff • 806f0021-0b0dffff 806f0021-0b0cffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a Fault in PCIe slot 12. May also be shown as 806f00210b0cffff or 0x806f00210b0cffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card...
  • Page 656 User response: Replace PCIe card Related Links: “Installing an adapter” on page 84 “Removing the half-length I/O book” on page 226 “Removing the full-length I/O book” on page 228 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 657 806f0021-0b10ffff • 806f0021-2201ffff 806f0021-0b10ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a Fault in PCIe slot 19. May also be shown as 806f00210b10ffff or 0x806f00210b10ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card...
  • Page 658 2. If error persists, or boot is unsuccessful, (Trained service technician only) Replace the system board. Related Links: “Removing the standard I/O book” on page 221 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 659 806f002b-2101ffff • 806f0107-0301ffff 806f002b-2101ffff A hardware change occurred on system [ComputerSystemElementName]. Explanation: The Scale Config sensor reports a Hardware Changed occurred. May also be shown as 806f002b2101ffff or 0x806f002b2101ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0436 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 660 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. 4. Make sure that the microprocessor 3 heat sink is securely installed. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 661 806f0107-0304ffff 5. (Trained service technician only) Make sure that the microprocessor 3 heat sink is installed correctly and the thermal material is correctly applied. 6. (Trained service technician only) Replace microprocessor 3. Related Links: “Server features and specifications” on page 7 “Removing a DDR3 compute book”...
  • Page 662 “Removing a 750-watt -48 volt to -60 volt dc power supply” on page 287 “Replacing a 1400-watt or 900-watt hot-swap power supply” on page 248 “Replacing a 750-watt -48 volt to -60 volt dc power supply” on page 289 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 663 806f0108-0a03ffff • 806f0108-0a04ffff 806f0108-0a03ffff [PowerSupplyElementName] has Failed. Explanation: IMM has detected a Fault on Power Supply 3. May also be shown as 806f01080a03ffff or 0x806f01080a03ffff Severity: Error Alert Category: Critical - Power Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0086 SNMP Trap ID: 4 Automatically notify Support: Yes User response:...
  • Page 664 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 665 806f010c-2b810002 • 806f010c-2b810003 806f010c-2b810002 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 2 in Compute Book 1. May also be shown as 806f010c2b810002 or 0x806f010c2b810002 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 666 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 667 806f010c-2b810006 • 806f010c-2b810007 806f010c-2b810006 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 6 in Compute Book 1. May also be shown as 806f010c2b810006 or 0x806f010c2b810006 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 668 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 669 806f010c-2b81000a • 806f010c-2b81000b 806f010c-2b81000a Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 10 in Compute Book 1. May also be shown as 806f010c2b81000a or 0x806f010c2b81000a Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 670 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 671 806f010c-2b81000e • 806f010c-2b81000f 806f010c-2b81000e Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 14 in Compute Book 1. May also be shown as 806f010c2b81000e or 0x806f010c2b81000e Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 672 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 673 806f010c-2b810012 • 806f010c-2b810013 806f010c-2b810012 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 18 in Compute Book 1. May also be shown as 806f010c2b810012 or 0x806f010c2b810012 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 674 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 675 806f010c-2b810016 • 806f010c-2b810017 806f010c-2b810016 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 22 in Compute Book 1. May also be shown as 806f010c2b810016 or 0x806f010c2b810016 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 676 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 677 806f010c-2b820001 • 806f010c-2b820002 806f010c-2b820001 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 1 in Compute Book 2. May also be shown as 806f010c2b820001 or 0x806f010c2b820001 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 678 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 679 806f010c-2b820005 • 806f010c-2b820006 806f010c-2b820005 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 5 in Compute Book 2. May also be shown as 806f010c2b820005 or 0x806f010c2b820005 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 680 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 681 806f010c-2b820009 • 806f010c-2b82000a 806f010c-2b820009 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 9 in Compute Book 2. May also be shown as 806f010c2b820009 or 0x806f010c2b820009 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 682 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 683 806f010c-2b82000d • 806f010c-2b82000e 806f010c-2b82000d Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 13 in Compute Book 2. May also be shown as 806f010c2b82000d or 0x806f010c2b82000d Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 684 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 685 806f010c-2b820011 • 806f010c-2b820012 806f010c-2b820011 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 17 in Compute Book 2. May also be shown as 806f010c2b820011 or 0x806f010c2b820011 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 686 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 687 806f010c-2b820015 • 806f010c-2b820016 806f010c-2b820015 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 21 in Compute Book 2. May also be shown as 806f010c2b820015 or 0x806f010c2b820015 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 688 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 689 806f010c-2b82ffff • 806f010c-2b830001 806f010c-2b82ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on Compute Book 2. May also be shown as 806f010c2b82ffff or 0x806f010c2b82ffff Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41 Automatically notify Support: Yes...
  • Page 690 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 691 806f010c-2b830004 • 806f010c-2b830005 806f010c-2b830004 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 4 in Compute Book 3. May also be shown as 806f010c2b830004 or 0x806f010c2b830004 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 692 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 693 806f010c-2b830008 • 806f010c-2b830009 806f010c-2b830008 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 8 in Compute Book 3. May also be shown as 806f010c2b830008 or 0x806f010c2b830008 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 694 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 695 806f010c-2b83000c • 806f010c-2b83000d 806f010c-2b83000c Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 12 in Compute Book 3. May also be shown as 806f010c2b83000c or 0x806f010c2b83000c Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 696 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 697 806f010c-2b830010 • 806f010c-2b830011 806f010c-2b830010 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 16 in Compute Book 3. May also be shown as 806f010c2b830010 or 0x806f010c2b830010 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 698 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 699 806f010c-2b830014 • 806f010c-2b830015 806f010c-2b830014 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 20 in Compute Book 3. May also be shown as 806f010c2b830014 or 0x806f010c2b830014 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 700 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 701 806f010c-2b830018 • 806f010c-2b83ffff 806f010c-2b830018 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 24 in Compute Book 3. May also be shown as 806f010c2b830018 or 0x806f010c2b830018 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 702 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 703 806f010c-2b840003 • 806f010c-2b840004 806f010c-2b840003 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 3 in Compute Book 4. May also be shown as 806f010c2b840003 or 0x806f010c2b840003 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 704 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 705 806f010c-2b840007 • 806f010c-2b840008 806f010c-2b840007 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 7 in Compute Book 4. May also be shown as 806f010c2b840007 or 0x806f010c2b840007 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 706 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 707 806f010c-2b84000b • 806f010c-2b84000c 806f010c-2b84000b Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 11 in Compute Book 4. May also be shown as 806f010c2b84000b or 0x806f010c2b84000b Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 708 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 709 806f010c-2b84000f • 806f010c-2b840010 806f010c-2b84000f Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 15 in Compute Book 4. May also be shown as 806f010c2b84000f or 0x806f010c2b84000f Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 710 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 711 806f010c-2b840013 • 806f010c-2b840014 806f010c-2b840013 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 19 in Compute Book 4. May also be shown as 806f010c2b840013 or 0x806f010c2b840013 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 712 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 713 806f010c-2b840017 • 806f010c-2b840018 806f010c-2b840017 Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported a Memory uncorrectable error on DIMM 23 in Compute Book 4. May also be shown as 806f010c2b840017 or 0x806f010c2b840017 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0138 SNMP Trap ID: 41...
  • Page 714 3. Check for any other RAID related errors. 4. Replace the drive. Related Links: “Removing 2.5-inch and 1.8-inch hot-swap drives” on page 231 “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 232 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 715 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 716 3. Check for any other RAID related errors. 4. Replace the drive. Related Links: “Removing 2.5-inch and 1.8-inch hot-swap drives” on page 231 “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 232 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 717 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 718 3. Check for any other RAID related errors. 4. Replace the drive. Related Links: “Removing 2.5-inch and 1.8-inch hot-swap drives” on page 231 “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 232 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 719 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 720 3. Check for any other RAID related errors. 4. Replace the drive. Related Links: “Removing 2.5-inch and 1.8-inch hot-swap drives” on page 231 “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 232 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 721 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 722 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 723 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 724 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 725 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 726 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 727 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 728 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 729 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 730 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 731 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 732 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 733 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 734 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 735 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 736 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 737 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 738 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 739 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 740 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 741 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 742 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 743 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 744 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 745 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 746 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 747 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 748 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 749 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 750 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 751 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 752 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 753 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 754 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 755 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 756 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 757 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 758 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 759 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 760 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 761 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 762 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 763 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 764 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 765 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 766 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 767 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 768 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 769 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 770 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 771 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 772 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 773 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 774 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 775 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 776 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 777 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 778 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 779 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 780 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 781 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 782 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 783 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 784 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 785 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 786 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 787 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 788 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 789 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 790 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 791 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 792 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 793 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 794 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 795 3. (Trained service technician only) If error persists, replace system board. Related Links: IBM Flex System and IBM PureFlex Firmware Updates Best Practices “Removing the standard I/O book” on page 221 Appendix B. Integrated management module II (IMM2) error messages...
  • Page 796 2. Make sure that the Storage Book is properly seated. 3. If Storage Book is properly seated, replace the Storage Book. Related Links: “Removing the storage book board assembly” on page 268 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 797 806f0207-0301ffff • 806f0207-0302ffff “Replacing the storage book board assembly” on page 269 806f0207-0301ffff [ProcessorElementName] has Failed with FRB1/BIST condition. Explanation: IMM has reported a Miroprocessor 1 Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0044...
  • Page 798 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 799 806f0207-2583ffff • 806f020d-0401ffff 806f0207-2583ffff [ProcessorElementName] has Failed with FRB1/BIST condition. Explanation: IMM has reported a microprocessor Failed - FRB1/BIST condition. May also be shown as 806f02072583ffff or 0x806f02072583ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0044 SNMP Trap ID: 40 Automatically notify Support: Yes User response: This is a UEFI detected event.
  • Page 800 User response: Replace the hard disk drive at the next maintenance period. Related Links: “Removing 2.5-inch and 1.8-inch hot-swap drives” on page 231 “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 232 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 801 806f020d-0405ffff • 806f020d-0407ffff 806f020d-0405ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 5. May also be shown as 806f020d0405ffff or 0x806f020d0405ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 802 User response: Replace the hard disk drive at the next maintenance period. Related Links: “Removing 2.5-inch and 1.8-inch hot-swap drives” on page 231 “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 232 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 803 806f020d-040bffff • 806f020d-040dffff 806f020d-040bffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 11. May also be shown as 806f020d040bffff or 0x806f020d040bffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 804 Automatically notify Support: Yes User response: At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 805 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 806 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 807 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 808 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 809 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 810 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 811 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 812 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 813 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 814 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 815 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 816 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 817 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 818 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 819 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 820 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 821 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 822 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 823 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 824 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 825 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 826 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 827 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 828 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 829 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 830 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 831 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 832 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 833 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 834 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 835 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 836 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 837 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 838 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 839 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 840 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 841 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 842 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 843 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 844 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 845 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 846 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 847 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 848 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 849 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 850 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 851 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 852 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 853 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 854 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 855 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 856 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 857 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 858 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 859 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 860 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 861 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 862 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 863 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 864 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 865 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 866 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 867 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 868 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.
  • Page 869 806f0221-0b02ffff • 806f0221-0b04ffff 806f0221-0b02ffff Package installed in slot [PhysicalConnectorElementName] for system [ComputerSystemElementName]. Explanation: IMM has detected that a card was was Installed in a PCIe slot 2. May also be shown as 806f02210b02ffff or 0x806f02210b02ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0334 SNMP Trap ID:...
  • Page 870 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0372 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 871 806f0308-0a01ffff • 806f0308-0a03ffff 806f0308-0a01ffff [PowerSupplyElementName] has lost input. Explanation: Power Supply 1 AC input has been lost. May also be shown as 806f03080a01ffff or 0x806f03080a01ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0100 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 872 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 873 806f030c-2b810003 • 806f030c-2b810004 806f030c-2b810003 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 3 in Compute Book 1. May also be shown as 806f030c2b810003 or 0x806f030c2b810003 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 874 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 875 806f030c-2b810007 • 806f030c-2b810008 806f030c-2b810007 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 7 in Compute Book 1. May also be shown as 806f030c2b810007 or 0x806f030c2b810007 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 876 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 877 806f030c-2b81000b • 806f030c-2b81000c 806f030c-2b81000b Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 11 in Compute Book 1. May also be shown as 806f030c2b81000b or 0x806f030c2b81000b Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 878 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 879 806f030c-2b81000f • 806f030c-2b810010 806f030c-2b81000f Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 15 in Compute Book 1. May also be shown as 806f030c2b81000f or 0x806f030c2b81000f Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 880 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 881 806f030c-2b810013 • 806f030c-2b810014 806f030c-2b810013 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 19 in Compute Book 1. May also be shown as 806f030c2b810013 or 0x806f030c2b810013 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 882 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 883 806f030c-2b810017 • 806f030c-2b810018 806f030c-2b810017 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 23 in Compute Book 1. May also be shown as 806f030c2b810017 or 0x806f030c2b810017 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 884 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 885 806f030c-2b820002 • 806f030c-2b820003 806f030c-2b820002 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 2 in Compute Book 2. May also be shown as 806f030c2b820002 or 0x806f030c2b820002 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 886 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 887 806f030c-2b820006 • 806f030c-2b820007 806f030c-2b820006 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 6 in Compute Book 2. May also be shown as 806f030c2b820006 or 0x806f030c2b820006 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 888 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 889 806f030c-2b82000a • 806f030c-2b82000b 806f030c-2b82000a Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 10 in Compute Book 2. May also be shown as 806f030c2b82000a or 0x806f030c2b82000a Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 890 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 891 806f030c-2b82000e • 806f030c-2b82000f 806f030c-2b82000e Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 14 in Compute Book 2. May also be shown as 806f030c2b82000e or 0x806f030c2b82000e Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 892 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 893 806f030c-2b820012 • 806f030c-2b820013 806f030c-2b820012 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 18 in Compute Book 2. May also be shown as 806f030c2b820012 or 0x806f030c2b820012 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 894 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 895 806f030c-2b820016 • 806f030c-2b820017 806f030c-2b820016 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 22 in Compute Book 2. May also be shown as 806f030c2b820016 or 0x806f030c2b820016 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 896 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 897 806f030c-2b830001 • 806f030c-2b830002 806f030c-2b830001 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 1 in Compute Book 3. May also be shown as 806f030c2b830001 or 0x806f030c2b830001 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 898 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 899 806f030c-2b830005 • 806f030c-2b830006 806f030c-2b830005 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 5 in Compute Book 3. May also be shown as 806f030c2b830005 or 0x806f030c2b830005 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 900 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 901 806f030c-2b830009 • 806f030c-2b83000a 806f030c-2b830009 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 9 in Compute Book 3. May also be shown as 806f030c2b830009 or 0x806f030c2b830009 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 902 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 903 806f030c-2b83000d • 806f030c-2b83000e 806f030c-2b83000d Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 13 in Compute Book 3. May also be shown as 806f030c2b83000d or 0x806f030c2b83000d Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 904 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 905 806f030c-2b830011 • 806f030c-2b830012 806f030c-2b830011 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 17 in Compute Book 3. May also be shown as 806f030c2b830011 or 0x806f030c2b830011 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 906 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 907 806f030c-2b830015 • 806f030c-2b830016 806f030c-2b830015 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 21 in Compute Book 3. May also be shown as 806f030c2b830015 or 0x806f030c2b830015 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 908 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 909 806f030c-2b83ffff • 806f030c-2b840001 806f030c-2b83ffff Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on Compute Book 3. May also be shown as 806f030c2b83ffff or 0x806f030c2b83ffff Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0136...
  • Page 910 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 911 806f030c-2b840004 • 806f030c-2b840005 806f030c-2b840004 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 4 in Compute Book 4. May also be shown as 806f030c2b840004 or 0x806f030c2b840004 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 912 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 913 806f030c-2b840008 • 806f030c-2b840009 806f030c-2b840008 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 8 in Compute Book 4. May also be shown as 806f030c2b840008 or 0x806f030c2b840008 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 914 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 915 806f030c-2b84000c • 806f030c-2b84000d 806f030c-2b84000c Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 12 in Compute Book 4. May also be shown as 806f030c2b84000c or 0x806f030c2b84000c Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 916 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 917 806f030c-2b840010 • 806f030c-2b840011 806f030c-2b840010 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 16 in Compute Book 4. May also be shown as 806f030c2b840010 or 0x806f030c2b840010 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 918 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 919 806f030c-2b840014 • 806f030c-2b840015 806f030c-2b840014 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 20 in Compute Book 4. May also be shown as 806f030c2b840014 or 0x806f030c2b840014 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 920 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 921 806f030c-2b840018 • 806f030c-2b84ffff 806f030c-2b840018 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 24 in Compute Book 4. May also be shown as 806f030c2b840018 or 0x806f030c2b840018 Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 922 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: Drive 2 : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 923 806f030d-0403ffff • 806f030d-0405ffff 806f030d-0403ffff Hot Spare enabled for [ComputerSystemElementName]. Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID:...
  • Page 924 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: Drive 8 : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 925 806f030d-0409ffff • 806f030d-040bffff 806f030d-0409ffff Hot Spare enabled for [ComputerSystemElementName]. Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0409ffff or 0x806f030d0409ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID:...
  • Page 926 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: Drive 14 : System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 927 806f030d-040fffff • 806f0323-2101ffff 806f030d-040fffff Hot Spare enabled for [ComputerSystemElementName]. Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040fffff or 0x806f030d040fffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID:...
  • Page 928 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 929 806f040c-2b810001 • 806f040c-2b810002 806f040c-2b810001 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 1 in Compute Book 1. May also be shown as 806f040c2b810001 or 0x806f040c2b810001 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 930 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 931 806f040c-2b810005 • 806f040c-2b810006 806f040c-2b810005 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 5 in Compute Book 1. May also be shown as 806f040c2b810005 or 0x806f040c2b810005 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 932 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 933 806f040c-2b810009 • 806f040c-2b81000a 806f040c-2b810009 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 9 in Compute Book 1. May also be shown as 806f040c2b810009 or 0x806f040c2b810009 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 934 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 935 806f040c-2b81000d • 806f040c-2b81000e 806f040c-2b81000d [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 13 in Compute Book 1. May also be shown as 806f040c2b81000d or 0x806f040c2b81000d Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 936 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 937 806f040c-2b810011 • 806f040c-2b810012 806f040c-2b810011 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 17 in Compute Book 1. May also be shown as 806f040c2b810011 or 0x806f040c2b810011 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 938 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 939 806f040c-2b810015 • 806f040c-2b810016 806f040c-2b810015 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 21 in Compute Book 1. May also be shown as 806f040c2b810015 or 0x806f040c2b810015 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 940 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 941 806f040c-2b81ffff • 806f040c-2b820001 806f040c-2b81ffff [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on Compute Book 1. May also be shown as 806f040c2b81ffff or 0x806f040c2b81ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 942 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 943 806f040c-2b820004 • 806f040c-2b820005 806f040c-2b820004 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 4 in Compute Book 2. May also be shown as 806f040c2b820004 or 0x806f040c2b820004 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 944 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 945 806f040c-2b820008 • 806f040c-2b820009 806f040c-2b820008 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 8 in Compute Book 2. May also be shown as 806f040c2b820008 or 0x806f040c2b820008 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 946 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 947 806f040c-2b82000c • 806f040c-2b82000d 806f040c-2b82000c [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 12 in Compute Book 2. May also be shown as 806f040c2b82000c or 0x806f040c2b82000c Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 948 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 949 806f040c-2b820010 • 806f040c-2b820011 806f040c-2b820010 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 16 in Compute Book 2. May also be shown as 806f040c2b820010 or 0x806f040c2b820010 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 950 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 951 806f040c-2b820014 • 806f040c-2b820015 806f040c-2b820014 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 20 in Compute Book 2. May also be shown as 806f040c2b820014 or 0x806f040c2b820014 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 952 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 953 806f040c-2b820018 • 806f040c-2b82ffff 806f040c-2b820018 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 24 in Compute Book 2. May also be shown as 806f040c2b820018 or 0x806f040c2b820018 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 954 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 955 806f040c-2b830003 • 806f040c-2b830004 806f040c-2b830003 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 3 in Compute Book 3. May also be shown as 806f040c2b830003 or 0x806f040c2b830003 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 956 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 957 806f040c-2b830007 • 806f040c-2b830008 806f040c-2b830007 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 7 in Compute Book 3. May also be shown as 806f040c2b830007 or 0x806f040c2b830007 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 958 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 959 806f040c-2b83000b • 806f040c-2b83000c 806f040c-2b83000b [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 11 in Compute Book 3. May also be shown as 806f040c2b83000b or 0x806f040c2b83000b Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 960 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 961 806f040c-2b83000f • 806f040c-2b830010 806f040c-2b83000f [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 15 in Compute Book 3. May also be shown as 806f040c2b83000f or 0x806f040c2b83000f Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 962 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 963 806f040c-2b830013 • 806f040c-2b830014 806f040c-2b830013 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 19 in Compute Book 3. May also be shown as 806f040c2b830013 or 0x806f040c2b830013 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 964 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 965 806f040c-2b830017 • 806f040c-2b830018 806f040c-2b830017 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 23 in Compute Book 3. May also be shown as 806f040c2b830017 or 0x806f040c2b830017 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 966 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 967 806f040c-2b840002 • 806f040c-2b840003 806f040c-2b840002 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 2 in Compute Book 4. May also be shown as 806f040c2b840002 or 0x806f040c2b840002 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 968 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 969 806f040c-2b840006 • 806f040c-2b840007 806f040c-2b840006 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 6 in Compute Book 4. May also be shown as 806f040c2b840006 or 0x806f040c2b840006 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 970 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 971 806f040c-2b84000a • 806f040c-2b84000b 806f040c-2b84000a [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 10 in Compute Book 4. May also be shown as 806f040c2b84000a or 0x806f040c2b84000a Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 972 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 973 806f040c-2b84000e • 806f040c-2b84000f 806f040c-2b84000e [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 14 in Compute Book 4. May also be shown as 806f040c2b84000e or 0x806f040c2b84000e Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 974 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 975 806f040c-2b840012 • 806f040c-2b840013 806f040c-2b840012 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 18 in Compute Book 4. May also be shown as 806f040c2b840012 or 0x806f040c2b840012 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 976 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 977 806f040c-2b840016 • 806f040c-2b840017 806f040c-2b840016 [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has reported that Memory has been Disabled on DIMM 22 in Compute Book 4. May also be shown as 806f040c2b840016 or 0x806f040c2b840016 Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID:...
  • Page 978 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 979 806f0507-0301ffff • 806f0507-0302ffff 806f0507-0301ffff [ProcessorElementName] has a Configuration Mismatch. Explanation: IMM has reported a Microprocessor Configuration Mismatch on microprocessor 1. May also be shown as 806f05070301ffff or 0x806f05070301ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0062 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 980 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 981 806f0507-2583ffff • 806f050c-2581ffff 806f0507-2583ffff [ProcessorElementName] has a Configuration Mismatch. Explanation: IMM has reported a Microprocessor Configuration Mismatch has occurred. May also be shown as 806f05072583ffff or 0x806f05072583ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0062 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 982 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 983 806f050c-2b810003 • 806f050c-2b810004 806f050c-2b810003 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 3 in Compute Book 1. May also be shown as 806f050c2b810003 or 0x806f050c2b810003 Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 984 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 985 806f050c-2b810007 • 806f050c-2b810008 806f050c-2b810007 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 7 in Compute Book 1. May also be shown as 806f050c2b810007 or 0x806f050c2b810007 Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 986 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 987 806f050c-2b81000b • 806f050c-2b81000c 806f050c-2b81000b Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 11 in Compute Book 1. May also be shown as 806f050c2b81000b or 0x806f050c2b81000b Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 988 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 989 806f050c-2b81000f • 806f050c-2b810010 806f050c-2b81000f Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 15 in Compute Book 1. May also be shown as 806f050c2b81000f or 0x806f050c2b81000f Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 990 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 991 806f050c-2b810013 • 806f050c-2b810014 806f050c-2b810013 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 19 in Compute Book 1. May also be shown as 806f050c2b810013 or 0x806f050c2b810013 Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 992 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 993 806f050c-2b810017 • 806f050c-2b810018 806f050c-2b810017 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 23 in Compute Book 1. May also be shown as 806f050c2b810017 or 0x806f050c2b810017 Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 994 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 995 806f050c-2b820002 • 806f050c-2b820003 806f050c-2b820002 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 2 in Compute Book 2. May also be shown as 806f050c2b820002 or 0x806f050c2b820002 Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 996 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 997 806f050c-2b820006 • 806f050c-2b820007 806f050c-2b820006 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 6 in Compute Book 2. May also be shown as 806f050c2b820006 or 0x806f050c2b820006 Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 998 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 999 806f050c-2b82000a • 806f050c-2b82000b 806f050c-2b82000a Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 10 in Compute Book 2. May also be shown as 806f050c2b82000a or 0x806f050c2b82000a Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...
  • Page 1000 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related Links: “Finding the UEFI (POST) error code” on page 1666 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide...
  • Page 1001 806f050c-2b82000e • 806f050c-2b82000f 806f050c-2b82000e Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has reported that the Memory Logging Limit has been Reached on DIMM 14 in Compute Book 2. May also be shown as 806f050c2b82000e or 0x806f050c2b82000e Severity: Warning Alert Category: Warning - Memory Serviceable: Yes...

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System x3950 x6

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