IBM X3950 X5 Problem Determination And Service Manual page 396

4000001c-00000000 • 4000001d-00000000
4000001c-00000000 Watchdog [arg1] Screen Capture Occurred .
Explanation: An operating-system error has occurred, and the screen capture was successful.
May also be shown as 4000001c00000000 or 0x4000001c00000000
Severity: Info
Alert Category: System
Serviceable: No
CIM Information: Prefix: IMM and ID: 0028
SNMP Trap ID: 22
Automatically notify Support: No
User response: If there was no operating-system error, complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
Disable the watchdog.
4.
If there was an operating-system error, check the integrity of the installed operating system.
4000001d-00000000 Watchdog [arg1] Failed to Capture Screen.
Explanation: An operating-system error has occurred, and the screen capture failed.
May also be shown as 4000001d00000000 or 0x4000001d00000000
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: IMM and ID: 0029
SNMP Trap ID: 22
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
6. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster
solution before you update the code.
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IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide