IBM X3950 X5 Problem Determination And Service Manual page 559

806f030c-08840007 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 7 of mem card 4.
May also be shown as 806f030c08840007 or 0x806f030c08840007
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace the board.
806f030c-08840008 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 8 of mem card 4.
May also be shown as 806f030c08840008 or 0x806f030c08840008
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace the board.
806f030c-08840007 • 806f030c-08840008
Appendix B. Integrated management module error messages
543