IBM X3950 X5 Problem Determination And Service Manual page 472

806f0107-0303ffff • 806f0107-0304ffff
806f0107-0303ffff An Over-Temperature Condition has been detected on [ProcessorElementName].
Explanation: The microprocessor 3 temperature has risen above the critical level, causing a hard shutdown of the
node.
May also be shown as 806f01070303ffff or 0x806f01070303ffff
Severity: Error
Alert Category: Critical
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 3 heat sink is securely installed.
5. (Trained service technician only) Make sure that the microprocessor 3 heat sink is installed correctly and the
thermal material is correctly applied.
6. (Trained service technician only) Replace microprocessor 3.
806f0107-0304ffff An Over-Temperature Condition has been detected on [ProcessorElementName].
Explanation: The microprocessor 4 temperature has risen above the critical level, causing a hard shutdown of the
node.
May also be shown as 806f01070304ffff or 0x806f01070304ffff
Severity: Error
Alert Category: Critical
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 4 heat sink is securely installed.
5. (Trained service technician only) Make sure that the microprocessor 4 heat sink is installed correctly and the
thermal material is correctly applied.
6. (Trained service technician only) Replace microprocessor 4.
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IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide