Nortel 1000E Maintenance Manual page 76

Nortel communication server maintenance manual
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76 Clearing faults
Condition
System Utility card
LED is red and TTY
output on Com 1
Defective RMD
FMD not
responding
Ethernet port LEDs
are off
Ethernet ports
unable to
communicate
Drive Carrier card
not operating
(CP PII only)
Floppy drive not
operating (CP PII
only)
Copyright © 2007, Nortel Networks
.
Possible cause
Defective System Utility
card
Defective CF card
Defective or
unprogrammed CF
card
Bad cable or cable not
connected
Autonegotiation failed
Defective Drive Carrier
card
Defective floppy drive
Nortel Communication Server 1000
Communication Server 1000E Maintenance
NN43041-700 01.02 Standard
Release 5.0 20 June 2007
Action
Ensure the Enable/Disable switch is in the
enabled position. If the LED remains red, test
the card by entering
LD 135
TEST SUTL C 15
C represents the affected Call Server, either 0
or 1.
If the fault remains, replace the System Utility
card.
Stat RMD in LD 135 to obtain partition status.
Repartition if partition is corrupt or unreadable,
or replace the CF card.
Reinstall software or replace FMD.
Test cable, replace cable if necessary, and
make sure all equipment power is on.
Check configuration of LAN equipment (must be
set to autonegotiate).
Unseat the Drive Carrier card and reinstall
it. If the Drive Carrier card does not recover,
continue with this procedure.
Test the card by entering
LD
137
STAT CMDU
TEST CMDU
If the problem continues, a CIOD system
message appears. If the fault remains, replace
the Drive Carrier card.
Remove the floppy disk from the floppy drive,
place it in the floppy drive of the other Call
Server, and test operation.
If the floppy disk is operational, replace the
Drive Carrier card that contains the faulty floppy
drive.

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