Nortel 1000E Maintenance Manual page 75

Indicator
Maintenance displays
User reports
Call Server fault indications and actions
Table 22 "Call Server faults" (page 75)
associated actions. See
fault-clearing process. If you must replace equipment to clear a fault, see
"Replacing equipment" (page 111)
Table 22
Call Server faults
Condition
Software Installat
ion Tool does not
load
Data dump error,
or no access
to overlays and
OVL005 message
is displayed
System Utility card
LED is red and no
TTY output on Com
1
System constantly
rebooting
Copyright © 2007, Nortel Networks
.
Possible indications
The System Utility card liquid crystal display (LCD) provides system
messages that indicate normal and fault conditions. Interpretations
of the maintenance display codes are in the Software Input/Output
Reference – System Messages (NN43001-712).
Major alarm reported by attendant
"Fault clearing process" (page 69)
Possible cause
Mismatch between the
Security Device and
keycode
Incorrect Install Program
disk
Manual initialize button
pressed during a backup
that uses the Customer
Configuration Backup
and Restore feature
Defective CP card
Nortel Communication Server 1000
Communication Server 1000E Maintenance
NN43041-700 01.02 Standard
Release 5.0 20 June 2007
Clearing Core Call Server faults 75
lists Call Server fault indications and
for instructions.
Action
Positively identify the eight digits engraved on
the face of the Security Device beneath the
Nortel logo (NT SDID) with the NT SDID on the
keycode floppy disk label, and verify the NT
SDIDs match.
Verify that you are using the correct Install
Program disk for your system.
Issue the ENLT command at the TTY.
Unseat the CP card and reinstall it. Make sure
all cables are securely connected. If the fault
remains, continue with this procedure.
Replace the cable to the Com 1 port. If the fault
remains, replace the CP PII card.
If the CP card is replaced and the symptoms
persist, replace the Call Server.
for a complete