Diagnosing And Isolating Voice-Quality Problems - Nortel 1000E Maintenance Manual

To control the number of alarms generated by the system, see
117 Configure zone alarm-notification levels" (page
To configure zone alarm-notification levels using Element Manager, select
IP Network > QoS Thresholds from the System menu of the Element
Manager navigator bar.
Table 45
LD 117 Configure zone alarm-notification levels
Command
CHG ZQNL <ZoneNumber> <level>
LD 117 Print zone alarm-notification levels
Table 46
LD 117 Print zone alarm-notification levels
Command
PRT ZQNL <ZoneNumber>

Diagnosing and isolating voice-quality problems

To isolate voice-quality problems, access network diagnostic utilities on
an IP Phone. You can run directly the utilities from the IP Phone itself or
remotely through a CLI. Diagnostic utilities include the following:
•
•
•
Copyright © 2007, Nortel Networks
.
Description
Change the notification level for the specified zone
Where:
<ZoneNumber> = 0-255
<level> = 0-(2)-4
Description
Print the notification level for the specified zone
Where:
<ZoneNumber> = 0-255
Ping and Traceroute
Run the Ping or Traceroute command from a specific endpoint with any
destination, typically another endpoint or Signaling Server.
IP Networking statistics
View information on the packets sent, packets received, broadcast
packets received, multicast packets received, incoming packets
discarded, and outgoing packets discarded.
Ethernet statistics
For an IP Phone on a particular endpoint, view Ethernet statistics,
such as number of collisions, VLAN ID, speed, and duplex. The exact
statistics depend on what is available from the IP Phone for the specific
endpoint.
Nortel Communication Server 1000
Communication Server 1000E Maintenance
NN43041-700 01.02 Standard
Release 5.0 20 June 2007
Diagnosing and isolating voice-quality problems 179
Table 45 "LD
179).