Trouble During Copying; Unable To Copy - Fuji Xerox ApeosPort-IV C5575 Administration Manual

15 Problem Solving

Trouble during Copying

This section describes how to resolve copy problems.

Unable to Copy

If you cannot copy a document, identify the symptom in the following table to perform the
remedy.
The document is
not correctly fed
from the
document feeder.
15
452
Symptom
The document is too small.
The document type is
unsuitable.
The document guides are set
in incorrect positions.
A piece of torn paper remains
in the document feeder
Documents of mixed sizes are
loaded.
Cause
The minimum size of document that can be
loaded on the document feeder is 125 x 85
mm (A5, A5 ).
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document feeder does not feed irregular
sized documents, business cards,
transparencies, or thin documents.
In addition, the document feeder does not
feed documents with sticky tags, paper clips,
or adhesive tape.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Adjust the document guides to the
document.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Open the document feeder cover, and
remove the piece.
Refer to "Document Jams" (P.591).
When loading documents of mixed sizes, be
sure to set [Mixed Size Originals] to [On].
Otherwise, a paper jam will occur.
Refer to "3 Copy" > "Layout Adjustment" > "Mixed Size
Originals (Scanning Different Size Documents
Simultaneously)" in the User Guide.
Remedy