Fuji Xerox ApeosPort-IV C5575 Administration Manual page 545

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The destination SMTP server does not support SMTP-AUTH.

[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [Connectivity & Network

Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings].

The destination SMTP server does not support the SMTP-AUTH system set on the

[Remedy] Confirm the authentication type supported by the SMTP server with your network

administrator. The machine supports the following authentication types: PLAIN (plain

text) authentication, LOGIN (BASE64) authentication, and CRAM-MD5 (challenge-

Failed to authenticate the SMTP server.

[Remedy] Confirm the login name and password set to SMTP-AUTH.

The received e-mail was discarded because no documents were attached to it. (The

machine is set to print attached documents only.)

[Remedy] To print the mail body or header information also, change settings in the [Properties]

screen of CentreWare Internet Services.

Refer to "12 Computer Operations" > "E-mail Printing" in the User Guide.

The output destination of the received e-mail is invalid.

[Remedy] Specify a correct output destination, and send the e-mail again.

An error occurred.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch

on the machine power. If the same message is displayed again, contact our Customer

Support Center.

Cause and Remedy

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