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Service Manual
8-5-39. 21-138: User Intervention Required to Open DOOR
LOCAL PANEL Message
Override Door Open-- Alarm
sounds
Summary
The IMAGER is unable to open the FRONT DOOR because the supply CARTRIDGE would not close.
When the user keys in the command to open the FRONT DOOR, the SYSTEM software attempts to close
the CARTRIDGE. If this fails, the attempt is repeated once. If the CARTRIDGE will not close, the error is
declared.
Result of Error
The IMAGER is unable to print. It can still accept and queue jobs.
User Action
1. Touch the [Video] button to view the error video.
2. Touch the [Door] button to open the FRONT DOOR. This will clear the error.
3. Close the CARTRIDGE manually. See note below.
!
Caution
The user should not attempt to close the CARTRIDGE while this error state is in effect. If a jammed
film is caught by the ROLLBACK as the CARTRIDGE is closed, it will damage the FILM GUARD.
4. Close the FRONT DOOR.
5. Run test prints to clear fogged film from the IMAGER.
6. If the error persists, use a new CARTRIDGE.
FE Action
This is an informational message only.
8-42
Log Message
Operator action required to open door
with cartridge stuck open
DICOM Message
Severity
BAD SUPPLY
1--Alert
MGZ
7F3318
2005 July Rev. B
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Troubleshooting
