Kodak 1400 User Manual
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Kodak 1400 User Manual

Kodak 1400 User Manual

Digital photo printer
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1400 Digital Photo Printer

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  • Page 1 1400 Digital Photo Printer...

  • Page 2: Digital Photo Printer

    KODAK PROFESSIONAL 1400 Digital Photo Printer User’s Guide P/N 4J2113_EN...
  • Page 3 Eastman Kodak Company 343 State Street Rochester, New York, 14650 © Eastman Kodak Company, 2005 Kodak, Kodak Professional, and XtraLife are trademarks of Eastman Kodak Company.
  • Page 4 Printer Paper and Image Sizes Printer Driver Troubleshooting Interfaces Setting up the Printer Site Specifications Finding a Location for the 1400 Printer Unpacking the 1400 Printer Loading the Ribbon Carrier Accessories and Supplies Connecting the USB Cable Handling Paper Storing Paper...
  • Page 5 Buttons and Lights Introduction Working with Paper Handling and Storing Prints Keeping the 1400 Printer in Good Working Condition Setting up the 1400 Printer Cleaning the 1400 Printer Troubleshooting Operating the 1400 Light Indications and How to Resolve Them Printer...
  • Page 6 Printer does not Respond when you Press Buttons Introduction Invalid Ribbon Type Site Specifications Setting up the 1400 Printer Specifications Printer Space Requirements Operating Environment Operating the 1400 Power Requirements Printer Accessories and Supplies Search Troubleshooting Help Navigating Site Specifications...

  • Page 7: Printer Features

    The 1400 printer is the latest model of the KODAK PROFESSIONAL page size dye-sublimination printers. These printers produce superb photographic prints and proofs. The 1400 printer is easy to install and set up, and its interface is Troubleshooting compatible with virtually all computer environments.

  • Page 8: About This Manual

    • Introduction—describes the 1400 printer, available papers, printer drivers and interfaces. Operating the 1400 • Setting up the 1400 printer—describes how to set up the 1400 printer. Printer • Operating the 1400 printer—contains information on maintaining the 1400 printer and working with the paper and ribbon.

  • Page 9: Safety Precautions

    Troubleshooting The hot surfaces symbol within an equilateral triangle is intended to alert you to the presence of a hot surface. Do not touch. This symbol appears Site Specifications next to the print head. WARNING: Accessories and RISK OF ELECTRIC SHOCK.
  • Page 10 Operating the 1400 Printer WARNING: To prevent fire or shock hazard, do not expose this appliance to rain Troubleshooting or moisture. CAUTION: Site Specifications Before connecting, read instructions.
  • Page 11 WARNING: Introduction Use the included AC power cord so as not to interfere with radio and television reception. Setting up the 1400 NOTE: This equipment has been tested and found to comply with the limits for Printer a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 12: Power Requirement

    In the interest of safety, please observe the following precautions: Site Specifications Power Requirement Accessories and This product is designed for operation on 100V - 240V AC, 50 / 60Hz. Never Supplies connect to any outlet or power supply having a different voltage or frequency. WARNING: This apparatus must be grounded.

  • Page 13: Protective Measures

    Accessories and Avoid damaging the power cord. Supplies Do not set anything heavy on the power cord or allow it to become pinched, or cut. If the power cord becomes damaged, replace it immediately to avoid shock hazard or electrical fire.
  • Page 14 Liquids that get into the unit can cause serious damage to the unit and Setting up the 1400 potential shock or fire danger. If liquid is spilled into or seeps into the unit, Printer unplug the Power Cord immediately and seek service as soon as possible to avoid additional or possible damage due to corrosion.

  • Page 15: Connecting Cables

    Be careful with the printing mechanism. Introduction Do not move the printer while the top cover is open. This may cause injury. Be careful not to catch your fingers in the printing mechanism. Setting up the 1400 Printer Connecting Cables Operating the 1400 Use the power cord supplied with the printer.

  • Page 16: Installation Locations

    Operating the 1400 Printer Sides: 0.5 in. (1.27 cm) Rear: 2 in. (5.08 cm) - If the rear dust cover is in place (recommended) Troubleshooting then no additional space is required at the rear. When installing the unit in a system rack, leave space between the unit and the back of the rack.
  • Page 17 Place the unit on a horizontal surface. Introduction The unit is likely to be affected if it is operated when tilted, inclined or in unstable places. Setting up the 1400 Printer Protect against dew formation. When the unit is moved from a cold area into a warm area, moisture can Operating the 1400 condense inside the unit and prevent operation.

  • Page 18: For Long Operating Life

    Setting up the 1400 wiped with chemical dusters, benzine, thinner or any other solvent, if rubber Printer or PVC items are left in contact with the unit for a extended period, or if the unit is sprayed with insecticide. Operating the 1400...

  • Page 19: Other Cautions

    Dust or other foreign matter adhering to the print paper or the sheet cartridge, or deformation resulting from exposure to extremely low or high temperatures Setting up the 1400 could cause loss of color, uneven color or lines, or wrinkles in the print images. Printer Operating the 1400...

  • Page 20: Printer Driver

    Printer Driver Introduction The printer driver developed for the 1400 printer is based on high-quality Setting up the 1400 Kodak photographic printing methods. The printer driver allows you to access Printer printing options based on Kodak color science. Operating the 1400...

  • Page 21: Setting Up The Printer

    Installing the Dust Cover Making a Test Print The software shipped with the 1400 printer enables you to take full advantage of the 1400 printer’s capabilities. After you set up the 1400 printer, install the appropriate printer driver. CONTENTS HELP...
  • Page 22 Finding a Location for the 1400 Printer Introduction As you look for an appropriate location for the 1400 printer, keep the following Setting up the 1400 guidelines in mind. See “Site Specifications” for specific requirements. Printer • Avoid placing the 1400 printer in areas where ventilation ducts, open doors, or frequent passers-by might expose it to debris.
  • Page 23 2. Carefully remove the top foam with the accessories. 3. Lift the printer out of the carton. 4. Remove the 1400 printer from the plastic sheet, and place the printer in the desired location. NOTE: Save the packaging in case you need to ship the 1400 printer.

  • Page 24: Loading The Ribbon Carrier

    Printer • Do not expose the ribbon to direct sunlight, extreme heat, dust, or liquids. Troubleshooting • Leave the top cover closed except when you need to access the inside of the 1400 printer. Site Specifications • Avoid touching the ribbon.
  • Page 25 1. Press the OPEN button to open the top cover. Printer Operating the 1400 Printer Troubleshooting Site Specifications 2. If necessary, push the ribbon carrier to the left and lift it to remove it. Accessories and Supplies CONTENTS HELP PRINTER DRIVER GUIDE...
  • Page 26 NOTE: Images remain on the ribbon after printing. If you are working with confidential documents, consider alternate ways of disposing of the Introduction ribbon to maintain security. 3. Remove the used ribbon from the ribbon carrier. Setting up the 1400 IMPORTANT: Do not discard the ribbon carrier.
  • Page 27 Setting up the 1400 Hubs Printer Operating the 1400 Printer Troubleshooting 8. Push the ribbon carrier against the hubs on the left until it can engage the Site Specifications two holders on the right. Accessories and Holder Supplies 9. Turn the supply spool until the ribbon is taut.

  • Page 28: Connecting The Usb Cable

    Introduction You must provide the necessary USB interface cable. The 1400 printer has a Setting up the 1400 standard USB 2.0 port. While you can use any "A-B" USB cable, a USB Printer 2.0-compatible cable achieves maximum speed. 1. Be sure the printer driver is installed.

  • Page 29: Handling Paper

    Setting up the 1400 Printer • Hold the paper by the edges to avoid fingerprints. • Do not load more than 50 sheets of paper in the paper tray. Operating the 1400 • Do not use wet or damaged paper.

  • Page 30: Loading The Paper Tray

    Paper”' for complete information about the various types. Setting up the 1400 Printer You can adjust the paper tray to the size of the paper you are loading. Do not force paper that is too long or too wide into the tray. Operating the 1400 IMPORTANT: Use only the tray designed for the 1400 printer.

  • Page 31: Setting Up The

    2. If necessary, adjust the paper tray to fit the paper you are loading. Introduction • Move the paper width adjuster to the correct position for either 12 in., 14 in., or A4 size paper. Setting up the 1400 •...
  • Page 32 4. Place the paper in the tray with the logo Introduction side down (as shown in the label on the tray) making sure that the front corners of the stack are under the metal tabs. Setting up the 1400 Printer...

  • Page 33: Installing The Dust Cover

    Introduction Install the dust cover on the back of the 1400 printer. Setting up the 1400 Printer • Insert the bottom of the dust cover in the back slit of the 1400 printer. Operating the 1400 Printer Troubleshooting Site Specifications...

  • Page 34: About Printer Initialization

    Troubleshooting Turn the 1400 printer off and then back on. If a light still does not illuminate, turn off both the 1400 printer and the computer. Disconnect the USB cable from the 1400 printer and turn on the Site Specifications printer.

  • Page 35: Making A Test Print

    Printer 1. Turn on the power while holding the CANCEL button for five seconds. Operating the 1400 NOTE: You may need to press the CANCEL button a second time to start the Printer test print. Example of the test print:...

  • Page 36: Windows

    Double-click the Hard Drive. Open the KODAK Calibration Utility folder and double-click the KODAK Calibration Utility icon. You will be prompted to start Classic mode if it is not already running. Click Start Classic to run the Calibration Utility. CONTENTS...
  • Page 37 2. Click Begin from the Easy-Cal menu. Introduction Setting up the 1400 Printer Operating the 1400 3. Select the Printer Model. Click Next. Printer Troubleshooting Site Specifications Accessories and Supplies 4. Click Select Printer. CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...
  • Page 38 5. If the printer is found, a screen like this appears. Click OK. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting If the printer is not found, a screen like this appears. Site Specifications Accessories and Supplies Check the following: •...
  • Page 39 6. Click Change Setup. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting 7. Select the Ribbon type currently loaded in your printer (Matte or Glossy). Click OK. Site Specifications Accessories and Supplies CONTENTS HELP PRINTER DRIVER GUIDE...
  • Page 40 8. Click Next. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting 9. Click Next. Site Specifications Accessories and Supplies CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...
  • Page 41 10. Click Print. Retrieve the test print from the printer. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting Site Specifications Accessories and Supplies CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...
  • Page 42 11. Evaluate the clusters in the printed test print. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting Site Specifications Accessories and Supplies CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...
  • Page 43 12. Enter the number of the most neutral (gray) cluster. Click Done. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting 13. Click Quit. Site Specifications Accessories and Supplies CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...
  • Page 44 Operating the 1400 Printer Introduction This chapter provides the information you need to operate the 1400 printer. It includes: Setting up the 1400 Printer “Buttons and Lights” “Working with Paper” Operating the 1400 Printer “Handling and Storing Prints” “Keeping the 1400 Printer in Good Working Condition”...

  • Page 45: Buttons And Lights

    • CANCEL button—Press to cancel the print in progress. IMPORTANT: Do not open the top cover during printing. Doing so may cause a print error and malfunction of the printer. CONTENTS...
  • Page 46 Accessories and Indicator lights: Supplies • POWER light—illuminates in green when the 1400 printer is turned on. • MEDIA light—illuminates in red when an error concerning print paper occurs. • ERROR light—illuminates in red when an error occurs. The light remains on until all the errors are resolved.
  • Page 47 Thermal paper looks and feels like photographic paper, but it is not light Operating the 1400 sensitive. The back is imprinted with the Kodak logo. The paper is shipped as Printer 50-sheet or 25-sheet packages. Only 50 sheets can be loaded in the printer at one time.
  • Page 48 KODAK Thermal Paper Types, Sizes, and Image Sizes Introduction Setting up the 1400 Type of Paper Paper Size Type of Ribbon Maximum Image Printer Size KODAK 216 x 305 mm KODAK Operating the 1400 PROFESSIONAL (8.5 x 12 in.) PROFESSIONAL...
  • Page 49 PROFESSIONAL Setting up the 1400 EKTATHERM EKTATHERM Printer 210 x 305 mm 1400 Print Kit / XTRALIFE 1400 (8.27 x 12 in.) Glossy / 8.5 x 14 / Glossy Ribbon Operating the 1400 50 Pack Printer KODAK PROFESSIONAL Troubleshooting EKTATHERM 1400 Print Kit / Glossy / 8.5 x 14 /...
  • Page 50 Setting up the 1400 EKTATHERM EKTATHERM Printer 203 x 254 mm 1400 Print Kit / XTRALIFE 1400 (8.0 x 10.0 in.) Matte / 8.5 x 12 / Matte Ribbon Operating the 1400 50 Pack Printer Troubleshooting KODAK 210 x 297 mm...

  • Page 51: Handling And Storing Prints

    Troubleshooting • Remove prints from the exit area ONLY AFTER the printer ejects them. • Do NOT put a print back into the paper tray. Doing so can cause jams and loss of completed prints. Site Specifications •...
  • Page 52 • Avoid exposure to vinyl items (those made of polyvinyl chloride) or any Introduction plastic which contains plasticizer. These items usually have a distinct plastic odor. Setting up the 1400 • Do not place objects on top of the 1400 printer.
  • Page 53 Never use abrasives or harsh chemicals to clean any part of the 1400 Troubleshooting printer. Do not use alcohol cleaning pads to clean the cabinet. • Wipe the covers, the paper tray area, and the paper tray with a lint-free cloth moistened with water. This eliminates dust build-up and prevents Site Specifications dirt from getting into the 1400 printer.

  • Page 54: Troubleshooting

    Troubleshooting Introduction This chapter describes the problems that you may occasionally have with the 1400 printer. It also tells how to resolve these problems. Setting up the 1400 Printer This chapter contains the following sections: • “Light Indications and How to Resolve Them”...
  • Page 55 Light Indications and How to Resolve Them Introduction The indicator lights become red when a problem has occurred. You must Setting up the 1400 resolve any problems before you can print. Printer Click the following light indication links to learn more.
  • Page 56 Introduction : LED on : LED blinking : LED off Status Light Indications Setting up the 1400 Printer POWER MEDIA ERROR Power Off Operating the 1400 Printer Initializing Green Green Green Online Green Green Troubleshooting Offline Green Transferring data Green...
  • Page 57 Status Light Indications Introduction POWER MEDIA ERROR Over heat Green Green Setting up the 1400 (cooling) Printer Top cover open Green Operating the 1400 Out of media Green Printer (ribbon) Paper picking Green error or Out of Troubleshooting paper Paper size illegal...
  • Page 58 You may be able to identify or correct problems yourself. Follow the instructions Setting up the 1400 for the problem you have, and make a test print to see if the problem is Printer resolved. Use the following list to correct the problem. If the problem persists, service is required.

  • Page 59: Clearing A Paper Jam

    Clearing a Paper Jam Introduction Paper and ribbon may occasionally jam in the 1400 printer. Jams are typically Setting up the 1400 identified when the Error light becomes red. Jams may occur in the following Printer locations: Operating the 1400...
  • Page 60 Accessories and Supplies 3. Turn on the printer. The printer will eject the paper. IMPORTANT: If the paper does not eject, turn off the printer, pull out the partially-fed paper. Discard the paper. 4. Install the tray in the printer. CONTENTS...
  • Page 61 2. Open the top cover. Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting Site Specifications 3. Push the ribbon carrier to the left and lift it up to remove it. Accessories and Supplies CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...
  • Page 62 Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting Site Specifications Accessories and Supplies 5. Install the ribbon carrier and close the top cover. IMPORTANT: Do not put partially-fed paper back into the paper tray. CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...

  • Page 63: Clearing A Paper Jam From The Back Area

    3. Turn on the 1400 printer. The printer will eject the paper. IMPORTANT: If the paper does not eject, turn off the printer. Next, remove the back dust cover and pull out the partially fed paper. Install the back dust cover. Discard the paper. CONTENTS...

  • Page 64: Repairing A Torn Ribbon

    Repairing a Torn Ribbon Introduction 1. Position the ribbon carrier with the torn ribbon on a clean place as shown Setting up the 1400 below. Printer Transparent tape Supply spool Operating the 1400 Printer Troubleshooting Site Specifications Takeup spool 2. Place a piece of transparent tape on the center of the ribbon.

  • Page 65: Cleaning The Thermal Head

    Cleaning the Thermal Head Introduction Cleaning the thermal head helps to eliminate lines and streaks on your prints. Setting up the 1400 Printer CAUTION: Never rub or wipe anything across the thermal head except when cleaning it. Operating the 1400 Printer 1.
  • Page 66 4. Close the top cover and turn on the printer. 5. Make a test print. NOTE: It may be necessary to repeat Steps 1- 5 several times to remove any artifacts. If you cannot remove the artifacts, call for service.

  • Page 67: Repacking The Printer

    Setting up the 1400 Printer 1. Remove the paper from the paper tray. 2. Open the top cover then remove the ribbon carrier. Store the ribbon in its Operating the 1400 original box. Put the ribbon carrier in its original packing.

  • Page 68: Getting Additional Help

    Getting Additional Help Introduction Your dealer of Kodak products is the best source for information about your Setting up the 1400 printer and about purchasing supplies and accessories. Printer In addition, technical support is also available on the Kodak Web site at Operating the 1400 www.kodak.com.
  • Page 69 In the European regions a call center will assist you. Help numbers for the call Introduction center’s customer support teams appear below: Country Number Setting up the 1400 Printer Belgium 2 263-2211 Denmark 8088 2082 Operating the 1400 Finland 0800 112773...

  • Page 70: Loading The Ribbon Carrier

    Operating the 1400 Printer Media Troubleshooting Error Site Specifications Possible Cause Possible Solution Out of media (ribbon) or Install a new ribbon in the ribbon Accessories and unrecognized ribbon type. carrier. See “Loading the Ribbon Supplies Carrier”. CONTENTS HELP PRINTER DRIVER GUIDE...
  • Page 71 A mechanical error occurred. Remove the paper tray and ribbon carrier. Turn off the 1400 printer power and turn it on again. The paper tray is empty or the paper Load paper. See “Loading the Paper tray is not set.
  • Page 72 Accessories and Supplies The top cover is open. Close the top cover. Illegal paper size. Make sure the paper is a valid size. Paper size does not match image Use a different paper size or resize size. the image. CONTENTS...

  • Page 73: Printer Does Not Turn On

    Possible Cause Possible Solution Setting up the 1400 Printer The power is not on. Check that the power switch is in the On position. Operating the 1400 The power cord is not connected Check that the power cord is Printer securely.
  • Page 74 Printing Takes Much Longer than Usual Introduction Possible Cause Possible Solution Setting up the 1400 Printer The image file size may be larger than Wait a few minutes. usual and, therefore, takes longer to process. Operating the 1400 1. Wait until the temperature inside Printer The 1400 printer is too warm.
  • Page 75 Nothing Happens when a Job is Sent Introduction Possible Cause Possible Solution Setting up the 1400 Printer Job is processing. Wait to see if the job is still processing. 1. Print a file that you printed Operating the 1400 Printer settings Printer previously.
  • Page 76 Introduction Possible Cause Possible Solution Setting up the 1400 Printer 1. Check that the paper in the paper Dust or dirt has caused contamination. tray is clean and streak free. Operating the 1400 2. Check that the ribbon is clean.

  • Page 77: Paper Does Not Feed

    1. Remove sheets with irregularities. Improper loading or installation of paper tray. 2. Check that the tray is correctly adjusted for the size paper installed. 3. Reduce the size of the stack of paper in the paper tray. CONTENTS HELP PRINTER DRIVER GUIDE SEARCH...
  • Page 78 Printer does not Respond when you Press Introduction Buttons Setting up the 1400 Printer Possible Cause Possible Solution 1. Make sure the top cover is closed. Printer conditions. Operating the 1400 2. Remove and reinstall the paper Printer tray. 3. Restart the 1400 printer.
  • Page 79 Invalid Ribbon Type Introduction An error message appears when this occurs. Setting up the 1400 Printer Possible Cause Possible Solution • Re-seat the ribbon in the ribbon Ribbon is not seated correctly in Operating the 1400 carrier. Make sure the bobbins ribbon carrier engage in the ribbon carrier.

  • Page 80: Site Specifications

    Operating the 1400 Printer Width: 16.96 in. (43.08 cm) Depth: 19 in. (48.3 cm) excluding paper tray Troubleshooting Height: 17.75 in. (45.1 cm) with ribbon door open Printer weight: Site Specifications Approx. 28.7 lbs (Approx. 13 kg) Accessories and Supplies...

  • Page 81: Space Requirements

    Width: 17 in. (43.2 cm) Depth: 30.75 in. (78.1 cm) Operating the 1400 Printer Height: 8.5 in. (21.6 cm) Minimum space for removing the paper tray and opening the top cover: Troubleshooting Width: 17 in. (43.2 cm) Depth: 35 in. (88.9 cm) Site Specifications Height: 17.75 in.

  • Page 82: Operating Environment

    Operating Environment Introduction Ambient operating temperature: 59 to 86°F (15 to 30°C) Setting up the 1400 Printer Relative humidity: 10% to 85% Operating the 1400 Printer Power Requirements Troubleshooting Voltage/frequency: AC100V-240V / 50/60Hz Site Specifications Power consumption 115VAC / 23VAC, 2.4A / 1.2 A...

  • Page 83: Accessories And Supplies

    Accessories and Supplies Introduction The following kits are available for the 1400 printer. The kits contain ribbon and paper. Purchase the kits from your printer dealer or distributor. Setting up the 1400 Printer Catalog Number KODAK PROFESSIONAL EKTATHERM 1400 Print Kit /...
  • Page 84 Search Introduction You can search the active manual for desired information. This function is executed through the search utilities of ADOBE ACROBAT. Setting up the 1400 Printer To search within the active manual: 1. Click the find tool in the toolbar to open the Find dialog box.
  • Page 85 Help Introduction This online manual links you to topics within this manual. You can also print the manual. Refer to the following procedures for help navigating and printing the Setting up the 1400 document. Printer Operating the 1400 Navigating Printer...
  • Page 86 Displays the first page of the manual Troubleshooting Displays the last page of the manual Site Specifications Printing Accessories and Supplies To print, select Print from the File menu. Complete the dialog box and send the print request. CONTENTS PRINTER DRIVER GUIDE HELP SEARCH...
  • Page 87 Fits width of window Supplies Using the Zoom Buttons You can use the zoom buttons to zoom in or zoom out of an area on the page. To magnify an area, click the zoom tool and draw a rectangle around an area on the page.
  • Page 88 EASTMAN KODAK COMPANY Rochester, NY 14650 www.kodak.com/go/professional TM/MC/MF/MR: Kodak, Kodak Professional © Eastman Kodak Company, 2005. 4J2113_EN...

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8116253 - pro 1400 photo printerProfessional 1400

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