Thank you for purchasing the KODAK PROFESSIONAL 8657 Printer. The 8657 Printer is a thermal dye diffusion device with superior printing speed. It contains a 33 MHz MIPS RISC processor and has a resolution of 300 pixels per inch (PPI). Printed images are high-contrast and long lasting, and XtraLife ribbon can be used to protect images from fingerprints.
The EtherTalk, Novell NetWare and TCP/IP Ethernet interfaces are provided through the optional Network Interface Card. This manual contains the information necessary for setting up and using your 8657 Printer. It consists of four chapters: Getting Started, Maintaining the Printer, Supplies, and Correcting Problems.
Radio Frequency Interference This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the User’s Guide, this energy may cause interference to radio and television reception. This equipment has been type tested and found to comply with the following:...
If this equipment does cause interference to radio or television reception (determined by turning the equipment off and on), you are encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna...
GERÄTEKOMBINATIONEN NICHT EINGEHALTEN WERDEN. DER BETREIBER IST FÜR DIE EINHALTUNG DER FUNKENTSTÖRUNGS BESTIMMUNGEN SEINER GESAMTEN ANLAGE VERANTWORTLICH, IN DER DIESES GERÄT BETRIEBEN WIRD. This equipment has been tested and found to comply with the following: UL 1950 CSA 950 TUV EN60950...
- Cleaner Kit - SCSI terminator - Head cleaning pads (4) - CD-ROM containing software and documentation for the printer Paper tray Power cord Contact your place of purchase if any items are missing from the box. January 1998 1–1...
Removing the Shipping Pins Shipping pins are used to ensure safe shipment of your 8657 Printer. Save the printer’s packaging and these pins in case you need to ship your printer in the future. CAUTION: Do not use the printer until you remove the shipping pins.
As you determine the best location for the 8657 Printer, be aware that certain connections and operations require access behind and on the side of the printer. You should place the printer so that air flow is not blocked. The following diagram illustrates the necessary space requirements.
Familiarize yourself with the printer components in the illustrations and descriptions that follow. Printer Front View The components of the printer are shown below. paper tray display panel Paper tray—the paper tray can hold up to 100 sheets of paper. 1–4 January 1998...
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Display panel—the display panel indicates printer status and is described in detail later in this chapter. You can select the language that you would like to read on the display panel by using the setup menu. The following languages are available: English, French, German, Italian, and Spanish.
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Europe Continental, and Australia. If you will be using the printer outside of these areas, you may need to purchase a power cord. Ports—a variety of ports are provided on the back of your printer. Ethernet ports will be in place if the optional Network Interface Card is installed. 1–6...
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Getting Started Printer Side View The side of the printer is shown below. Power switch—turn the power switch to “I” to turn the printer power on, or to “O” to turn the power off. power switch K number label K number label—a label next to the power switch displays the printer’s K number.
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Refer to the section entitled “Cleaning the thermal head,” in this chapter for more information. Ribbon spool holders—the ribbon contains dye that creates printed images. These holders hold the ribbon supply and take-up spools in place. 1–8 January 1998...
Attaching the Power Cord Follow these instructions to attach the power cord: 1. Make sure that the printer is turned off. 2. Plug the appropriate end of the power cord into the inlet on the back of the printer. Power cord inlet 3.
Getting Started Attaching the Interface Cable The sections below describe how to attach various cable types. You are responsible for providing the necessary cable. NOTE: Ethernet cabling can be used if the optional Network Interface Card is installed on your printer. Refer to the documentation for the Network Interface Card for more information.
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1. Make sure that the printer is turned off. 2. Turn the host computer off. 3. Plug in the SCSI cable and secure it to one of the printer’s SCSI ports. SCSI ports 4. Install and secure the SCSI terminator on the open SCSI port or on the last printer when daisy-chaining multiple printers.
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ADAPTEC EZ-SCSI Software. This software is currently provided with ADAPTEC SCSI host adapter boards when they are purchased. The supplier of your board should be able to provide the software if you do not have it. Refer to Appendix C, About SCSI-connected Installations, for more information.
Clean the printhead each time you replace the ribbon to avoid lines or streaks in your prints. You may need to clean it more often if your site is particularly dusty. A cleaning pad is provided with each ribbon spool.
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Getting Started 4. Stand the ribbon spools on end or set the ribbon on a clean surface so that dust and dirt are not picked up. 5. Open the cleaning pad. 6. Rub the cleaning pad back and forth along the entire length of the printhead’s heater line which is shown in area A of the...
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1–17. 10. Close the printer cover. 11. Turn on the printer. 12. Press the print button on the display panel with paper loaded to make a test print. If the printhead was cleaned because of poor image quality and the quality has not returned to normal, use the alternate cleaning method described in Chapter 4.
Fingerprints on the ribbon web will cause a severe reduction in image quality. Don’t remove the tape from the new spool until the spool is mounted in the printer and the ribbon is ready to attach to the take-up spool.
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4. Push the left side of the take-up spool into the left side of the top spool holder (the holders are spring-loaded). 5. Match the notches in the take-up spool with the notches on the right spool holder.
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8. Make sure that the spool notches are on the right. This is particularly important when you are reloading a partially used spool of ribbon. 9. Push the left side of the supply spool into the left side of the bottom spool holder (the holders are spring-loaded). 1–18...
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10. Match the notches in the supply spool with the notches on the right spool holder. 11. Insert the right side of the supply spool into the holder on the right. 12. Remove the tape from the adhesive strip. 13. Fold any excess ribbon behind the adhesive strip.
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Getting Started NOTE: Keep the ribbon as straight as possible. 15. Smooth the ribbon over the adhesive strip with your fingers. 16. Close the printer cover. 1–20 January 1998...
Loading The paper tray adjusts to the size of the paper you want to load. Be sure not to force paper that is too long or wide into the tray. Follow the instructions below to adjust the tray to the proper size and to load the paper.
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2. Remove and discard any blue stiffener sheets that remain in the paper tray. 3. Remove the paper from the package. NOTE: Handle the paper stack by the edges to avoid fingerprints on the top page. 4. Remove the blue stiffener sheet from the logo-printed side of the paper stack.
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Getting Started 6. Press the latches on the front sides of the paper tray into place. 7. Insert the paper tray in the printer until it locks into position. 8. Verify that the correct paper size is listed on the display panel.
Getting Started Turning on the Power Press the “|” side of the power switch to turn on the printer. The switch is located on the lower left side of the printer. It may take up to one minute for the printer to initialize. During this time,...
Getting Started Understanding the Display Panel Familiarize yourself with the display panel shown below. A description of each item is on the following pages. January 1998 1–25...
The Power light indicates that the printer is turned on. Error The Error light indicates that there is an error condition. When this light is lit, a message will be displayed. There are two types of error conditions: user-correctable errors and errors requiring service.
The following status information is displayed when the printer is idle. Emulation—this part of the message displays RASTER. Media—this part of the message displays the size of the paper that is loaded in the paper tray. Ribbon—this part of the message displays the type of ribbon that is loaded in the printer.
Getting Started Buttons The buttons on the display panel allow you to set the printing features of the printer, cancel print jobs, override mismatches, and generate test prints. Following are descriptions of each button. Cancel The Cancel button allows you to abort the job that is closest to completion.
When you find the desired option in the submenu, press the Setup/Select button to select that option. An asterisk (*) to the right of an option on the display panel indicates that the option is currently selected on your printer. In the descriptions that follow, options marked with asterisks (*) are factory settings.
LANG:ESPANOL LANG:FRANCAIS LANG:DEUTSCH LANG:ITALIANO LANG:EXIT Use the Print and Cancel buttons to scroll through the list. Press the Setup/Select button to make your choice. The change takes place immediately. Select LANG:EXIT once you have made your selection. Selecting Defaults Press the Setup/Select button when SETUP:DEFAULTS appears in the display panel to change the printer’s default settings.
Setting up a Parallel Connection Use the PORTS:PARALLEL menu to establish information about connecting the printer through a parallel port. The new option will be in place once you exit Setup mode. PARA:MODE—This menu specifies whether the parallel port should accept data in normal PostScript mode or in Adobe binary mode.
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Use the PORTS:ETHERTALK menu to establish information about connecting the printer through an EtherTalk connection. The new option will be in place once you exit Setup mode. The only options available in this submenu are E–TALK:VERSION and E–TALK:EXIT. NOTE: This menu option will appear only if the Network Interface Card is installed in the printer.
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Press the up arrow button to increment the number in that position by one. Press the down arrow button to move the cursor to the next digit to the right. Press Select to accept the address and exit the screen.
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Use the PORTS:SCSI menu to change the SCSI port address. The following addresses are available. SCSI:ADDRESS0 SCSI:ADDRESS1 SCSI:ADDRESS2 SCSI:ADDRESS3 SCSI:ADDRESS4 SCSI:ADDRESS5* SCSI:ADDRESS6 SCSI:ADDRESS7 SCSI:EXIT The new option will be in place once you exit Setup mode. Select SCSI:EXIT when you are done. 1–34 January 1998...
Getting Started Making a Test Print The 8657 Printer can print a test page without needing a file to be sent from a computer. The test image helps you verify proper setup and printer operation, and confirm print quality. You should make a test print after installing the printer to check print quality.
As printing takes place, the printer moves the paper through the imaging path multiple times. During this process, the paper will partially exit the printer. Do not pull on the print during any of the passes. Wait until the print exits completely before touching it.
When the job is complete, the printer then looks to the next port in the list. The position of the ports in the list therefore impacts the order in which jobs are processed. Timing of when jobs are sent is not not the sole determinant of when jobs will be processed and printed.
Using XtraLife ribbon when printing increases the shelf life of prints. Thermal prints should be stored in a cool, dry environment that is free of chemical contamination.
The major enemy of good printer performance and high-quality output is dirt. Perform the following preventive maintenance periodically. Clean the thermal head each time you load a new ribbon or if you notice image quality problems. Refer to the thermal head cleaning procedure detailed in Chapter 1, Getting Started.
Water Cleaning Pads (box of 50) 5B4801 Paper Tray (7.0 x 8.5”) 4B0330 Pick Roller Cleaning Kit 5B5910 Shipping Pins 989021 The following products can be purchased through your printer dealer or distributor. Catalog Product Number KODAK PROFESSIONAL EKTATHERM Medium 837 0470 Format Ribbon...
Paper The table below lists the paper size and catalog number. The maximum image size that can print on the page is also illustrated. Paper can be purchased through your printer dealer or distributor. NOTE: Paper is shipped in packages of 100 sheets.
Avoid exposure to temperatures higher than 100_F (38_C). Wrap partially used ribbons in their original wrappers to protect them from dust and dirt when they are not loaded in the printer. Dust and dirt specs on the ribbon show up as much larger spots on prints. When handling the ribbons, hold the spools only by the ends.
Avoid storing loose stacks of paper out of its wrapper. Do not use wet or damaged stock. Keep the lid on the paper tray and the paper tray inserted in the printer to protect the paper from exposure to light and dust or dirt.
Chapter 1, Getting Started, for ribbon loading instructions. CHECK TRAY The printer senses a paper jam in the tray area, the tray is not seated properly, or the tray is empty. Remove the tray, clear the area or add paper, and reinsert the tray.
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The printer failed to initialize. Restart the printer. If the message is still displayed, service is required. INSERT TRAY The printer senses that the paper tray is not it place. Insert the paper tray to make the printer ready. LOAD PAPER ( Paper Size) The printer senses that the tray is empty.
Correcting Problems Ribbon Type Mismatch If you send a print job from a computer and request a ribbon type that is not currently loaded in the printer, you will be notified of a mismatch. There are two ribbon-mismatch situations: Mismatches due to lamination differences (for example, you request XltraLife ribbon in your job but it is not loaded).
Troubleshooting Before requesting service, you may be able to identify or correct problems yourself. Make a test print, and then use the following chart to find quick solutions to some general printer problems. If you can’t resolve the situation, refer to the “Getting Additional Help” section at the end of this chapter.
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Correcting Problems Symptom Possible solution(s) Printer does not print when job is Wait to see if the job is still sent from the host. processing. Try printing a file that has printed previously. Verify all export module or printer driver settings.
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Paper will not feed. Look at the paper and remove any from the stack that have irregularities. Reduce the size of the stack of paper in the paper tray. Make sure that the blue stiffener sheet is at the bottom of the paper tray.
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Possible solution(s) No printer response when You may have pressed invalid buttons are pressed. buttons. 1. Make sure the printer cover is closed. 2. Reinsert the paper tray. 3. Restart the printer. 4. Make sure the printer is in READY mode.
Wrap partial stacks of paper in its original plastic wrap, squeeze out the air, and tape the wrap shut. This will protect the paper from humidity and from dust or dirt. Dust and dirt specs on the paper show up as much larger spots on prints.
Wear lint-free gloves for best results. Fingerprints on the ribbon web may severely reduce image quality. 4. Stand the ribbon spools on end, or set the ribbon on a clean surface so that dust and dirt are not picked up.
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Correcting Problems 6. Rub the cloth back and forth along the entire length of the printhead’s heater line which is shown in area A of the following diagram. (A) Heater Line Center (filled) slot (Bead) aligns with Heater Line when viewed from front.
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12. Turn on the printer. 13. Make two test prints on paper. If you have trouble finding a piece of debris that continues to cause print problems after cleaning, hold one of the streaked prints up to the head to give you a better idea of where the particle is located.
Follow these steps to clear the paper path. 1. Open the printer cover. NOTE: If you can’t open the cover, restart the printer by turning it off and on. There is a mechanical interlock to prevent you from opening the door while printing.
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Correcting Problems 2. Gently pull paper up if it is caught inside the printer. 3. Remove the paper tray if the paper is caught in the paper tray area. January 1998 4–13...
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Correcting Problems 4. Look in the tray area through the tray insertion slot. 5. Reach inside the paper tray area and gently pull the jammed paper out. NOTE: If you cannot remove the paper, service is required. 4–14 January 1998...
Correcting Problems Repacking the Printer The steps below describe how to prepare the printer to be packed in its original package. Follow these instructions if you need to ship the printer. 1. Remove paper from the paper tray and pack the paper tray in its original box.
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6. Close the printer cover. 7. Put appliance filament tape over the cover of the printer. The tape must cover the latch and run down both sides of the printer all the way to the bottom. 8. Put the printer in its original plastic bag so that it stays clean during shipping.
Correcting Problems Getting Help If you have questions about the 8657 Printer, the retailer from whom you purchased the printer may be able to answer them. Eastman Kodak Company provides retailers with additional technical information. You can also call for technical support at 1–800–23KODAK (1–800›235–6325) between 9:00 a.m.
Country Country code Helpline number Australia 3 353 2173 Hong Kong 2 5649387 Indonesia 21 430 4527 Korea 02 708 5471 4 Malaysia 3 757 2722 Philippines 2 816 67 18 Singapore 4736611 Thailand 2 271 3040 x396 Taiwan 6 2 893 8234...
64 MB while running in raster mode allows you to print one 9 1/2I x 14I job and process a second job of the same size. Without that much memory in the printer, only smaller jobs can be processed and printed.
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Customizing Your Printer 2. Attach the wrist portion of a grounding strap to your wrist. 3. Attach the other end of the grounding strap to the metal plate on the back of the printer. CAUTION: It is important that you use a grounding strap in order to prevent static discharge from damaging your printer.
1. Use the Phillips-head screwdriver to remove the five screws on the plate at the lower portion of the back of the printer. NOTE: There are a total of ten screws on the back of the printer. Remove ONLY the five on the lower portion of the back plate.
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Customizing Your Printer 2. Hold on to the two black handles on the metal plate and slowly pull the drawer out about three inches. 3. Unlatch the ribbon cable in the front center of the drawer by pushing the plastic clips outward.
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Customizing Your Printer 4. Gently pull the ribbon cable out of the socket. 5. Lift the ribbon cable slightly, and slowly pull the drawer out an additional 3 inches. January 1998 B–5...
The steps below describe how to insert and seat the memory card. 1. Locate the memory card receptacles on the left side of the drawer. 2. Hold the memory card at a 45_ angle and position the bottom of the memory card in the first empty receptacle adjacent to the other installed cards.
The steps below describe how to complete the installation by closing the printer. 1. Hold on to the black handles on the back of the printer and slide the drawer in approximately three inches. 2. Reconnect the ribbon cable by pressing it firmly into the connector.
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4. Close the drawer the rest of the way. 5. Replace the five screws that you removed. 6. Plug in the printer and turn it back on. 7. Verify that the Power light is lit on the printer’s display panel. B–8 January 1998...
If you are connecting the cable directly to the PC, use a 50-pin submini “D” to a DB 50 cable. If you are connecting the cable to an external disk drive, use the cable type appropriate for the drive. 4. Attach a SCSI terminator.
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Use the Print and Cancel buttons to scroll through the list until PORTS appears. c. Press Setup/Select to access the PORTS options. d. Press Print to scroll down (or Cancel to scroll up) through the list until SCSI appears. e. Press Setup/Select until TARGET appears.
About SCSI-connected Installations Macintosh Systems A SCSI terminator is included with the printer. You must obtain the proper cabling required for your configuration from your printer dealer or distributor. Use the following table to determine what cable and terminator you need.
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Use the Print and Cancel buttons to scroll through the list until PORTS appears. c. Press Setup/Select to access the PORTS options. d. Press Print to scroll down (or Cancel to scroll up) through the list until SCSI appears. e. Press Setup/Select until TARGET appears.
Alcohol cleaning pads, ordering, 3–1 Attaching the cord, 1–9 Attaching the interface cable, 1–10 Back of printer, 1–6 Barcode, 4–1, 4–2 Black handles on back of printer, B–4, B–7 Buttons, 1–28 not responding, 4–7 Cable, attaching, 1–10 Cancel button, 1–28 Centronics cable, attaching, 1–10...
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Connection types, vi Cooling fan, 2–1 Cord, attaching, 1–9 Correcting problems, 4–1 Cover, problems opening, 4–12 Defaults, selecting through the display panel, 1–30 Dirt on prints, 4–7 Display panel, 1–5, 1–25 buttons, 1–28 indicator lights, 1–26 items with asterisks, 1–29 languages for, 1–5, 1–30...
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Index Fan, 2–1 Finding a location for the printer, 1–3 Frame type, specifying through the display panel, 1–32 Frequency, A–2 Front of the printer, 1–4 Getting help, 4–17 Getting started, 1–1 Grounding strap, B–2 Handles on back of printer, B–4, B–7 Handling ribbon, 1–13, 4–9...
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Inside view of printer, 1–8 Installing additional memory, B–1 Interface cables, 1–10 type used during printer testing, ix Interfaces, vi Internet address, specifying through the display panel, 1–33 Introduction, v Job scheduling, 1–37 K Number, 1–7 Languages for display panel, 1–5, 1–30 LCD panel, 1–27...
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Mismatches, ribbon type, 4–3 Mode, status message, 1–27 Network types, vi Novell NetWare connection printer modes for, vi specifying information through the display panel, 1–32 On/Off switch, 1–7 Opening the printer box, 1–1 Package contents, 1–1 Packing the printer, 4–15 Paper, 1–16...
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Index Parallel cable, attaching, 1–10 Parallel connection printer modes for, vi specifying information through the display panel, 1–31 Ports available on printer, 1–6 polling method, 1–37 specifying information through the display panel, 1–31 Power consumption, A–2 Power cord attaching, 1–9 inlet, 1–6...
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Printing, 1–36 Printing time, delays, 4–4 Prints dirt on, 4–7 multi-colored spots on, 4–6 storing, 1–38 streaks, lines, or spots on, 4–5 Problems, 4–1 PVC, 1–38 Radio frequency interference, vii Radio reception, interference with, vii, viii Regulatory information, viii Relative humidity, recommended levels, A–1 Ribbon, 1–16...
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3–3 Ribbon cable, B–4, B–5, B–7 Safety regulations, ix SCSI cable attaching, 1–11 attaching to a Macintosh IIfx system, 1–11 SCSI connection printer modes for, vi specifying information through the display panel, 1–34 SCSI port address, 1–34 SCSI software, 1–12 SCSI terminator, 1–12...
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Supplies, 3–1 handling, 1–16 ordering, 3–1 storing, 3–3 TCP/IP connection printer modes for, vi specifying information through the display panel, 1–33 Telephone numbers, for helplines, 4–18 Television reception, interference with, vii, viii Temperature, A–1 Test print, 1–28, 1–35 Thermal head, 1–8 cleaning, 1–13...
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Index Unpacking the printer, 1–1 Voltage, A–2 Weight of the printer, A–1 Index–10 January 1998...