1. Manuals
  2. Brands
  3. Kodak Manuals
  4. Printer
  5. 8500 - USER'S GUIDE 240V
  6. User manual

Kodak 8500 - USER'S GUIDE 240V User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
USER'S GUIDE

Advertisement

Table of Contents
loading

Related Manuals for Kodak 8500 - USER'S GUIDE 240V

Summary of Contents for Kodak 8500 - USER'S GUIDE 240V

  • Page 1 USER'S GUIDE...
  • Page 2 Paper and Image Sizes Printer Driver Site Specifications Interfaces Accessories and Setting up the 8500 Printer Supplies Finding a Location for the 8500 Printer Unpacking the 8500 Printer Loading the Ribbon Cartridge Connecting the Cables Handling Paper Storing Paper Loading the Paper Tray...
  • Page 3 Working with Paper Printer Canceling the continuous printing Operating the 8500 Handling and Storing Prints Printer Keeping the 8500 Printer in Good Working Condition Cleaning the 8500 Printer Troubleshooting Troubleshooting Light Indications and How to Resolve Them Site Specifications If the Printer Does Not Operate Correctly...
  • Page 4 White or multicolored spots appear on the prints Setting up the 8500 Smudges, smears and fingerprints Printer Paper does not feed Operating the 8500 8500 Printer does not respond when you press buttons Printer Site Specifications Printer Specifications Troubleshooting Space Requirements...
  • Page 5 Operating the 8500 diffusion device with superior printing speed. It has a resolution of 314 Printer pixels per inch (ppi), and prints a three-colour page in about 75 seconds. Printed images are high-contrast and long lasting. Kodak Ektatherm Troubleshooting XtraLife ribbon applies a coating that protects images from fingerprints.
  • Page 6 Introduction About the 8500 printer The 8500 printer is the latest model of Kodak Professional’s page size Setting up the 8500 thermal dye printers. Kodak’s dye-sublimination printers produce superb Printer photographic prints and proofs. The 8500 printer is easy to install and...
  • Page 7 Introduction About the online documentation This manual is comprised of the six sections listed at the right: Setting up the 8500 Introduction—describes the 8500 printer, available papers, printer Printer drivers and interfaces. Operating the 8500 Setting up the 8500 Printer—describes how to set up the 8500 Printer printer.

  • Page 8: Safety Precautions

    Troubleshooting residential areas, on business and light industrial premises and on small-scale enterprises, inside as well as outside of the buildings. All places of operation are characterised by their connection to the public low voltage power supply system. Site Specifications...
  • Page 9 Accessories and NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, Supplies pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 10: Power Requirement

    Heavy objects can damage the unit and/or cause misoperation. AVOID DAMAGING THE POWER CORD Do not set anything heavy on the power cord or allow it to become pinched, or cut. If the power cord becomes damaged, replace it immediately to avoid shock hazard or electrical fire.
  • Page 11 When transporting the unit, remove the sheet cartridge and paper. DO NOT INSERT YOUR FINGERS OR ANY OBJECT INTO THE PAPER OUTLET DURING PRINTING Inside the paper outlet is a roller for taking out the print paper. If you insert your fingers, you may get injured. CONTENTS...
  • Page 12 Introduction DO NOT TOUCH THE THERMAL HEAD It becomes hot during printing and may remain hot for a time, causing injury. Oils, salts and Setting up the 8500 moisture from your hands will contaminate the head and may spoil the prints.

  • Page 13: Connecting Cables

    MAINTAIN GOOD VENTILATION Operating the 8500 Ventilation slots and holes are provided on the top, rear and sides of this unit. Place the unit on a Printer hard and level surface and locate at least 40 cm (15.8 in) (top) and 5 cm (2 in) (sides), from walls to insure proper ventilation.

  • Page 14: For Long Operating Life

    Troubleshooting HEAD ABRASION The thermal print head, like a video head, wears out. When it is worn, it becomes hard to print out fine details of the picture. Then it is necessary to replace the thermal head. Consult your Site Specifications dealer about having the head replaced.

  • Page 15: Other Cautions

    Introduction OTHER CAUTIONS Setting up the 8500 Dust or other foreign matter adhering to the print paper or the sheet cartridge, or deformation resulting from exposure to extremely low or high temperatures could cause loss of colour, uneven colour Printer or lines, or wrinkles in the print images.
  • Page 16 Introduction Paper and Image Sizes Setting up the 8500 The 8500 printer can print on the following sizes and types of Kodak Printer Professional Ektatherm XLS print paper. Refer to “Kodak Thermal Paper Types, Sizes, and Image Sizes” for illustrations of the maximum Operating the 8500 image size for each.

  • Page 17: Printer Driver

    Introduction Printer Driver The printer driver developed for the 8500 printer is based on high- Setting up the 8500 quality Kodak photographic printing methods. The color-rendering Printer processes that evolved are highly sophisticated. This printer driver Operating the 8500 allows you to access advanced printing options based on Kodak colour Printer science.
  • Page 18 Introduction Interfaces The 8500 printer has standard communication ports. Setting up the 8500 The following interfaces are provided with the printer: Printer IEEE-1284 Parallel Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP...
  • Page 19 Introduction Setting up the 8500 Printer Setting up the 8500 This section explains how to set up the 8500 printer. The steps are: Printer 1. Finding an appropriate location for the 8500 printer Operating the 8500 2. Unpacking the 8500 printer Printer 3.
  • Page 20 Operating the 8500 Allow 5 cm (2 in) on the left and right sides, and 40 cm (15.8 in) Printer on the top side for air flow and cooling. The back of the 8500 printer may be placed flush against a wall.
  • Page 21 Introduction Unpacking the 8500 Printer The following accessories are included with the 8500 printer. If any are Setting up the 8500 missing, contact your dealer. Printer Power cord Operating the 8500 CD containing the printer drivers and the documentation in PDF Printer format.
  • Page 22 Pull the shipping insert Site Specifications to the center. NOTE: When you do not use the 8500 printer for a long period, make Accessories and sure to attach the shipping inserts on the slot or the rollers Supplies may be deformed.

  • Page 23: Loading The Ribbon Cartridge

    C (100 Keep partially used ribbons in their original wrappers to protect them from dust and dirt when they are not loaded in the 8500 printer. Dust and dirt specks on the ribbon show up as much larger spots on prints.
  • Page 24 Operating the 8500 Press the OPEN button to open the top cover. Printer Troubleshooting Site Specifications Accessories and Supplies If necessary, push the old ribbon cartridge to the left and lift it up to remove it. CONTENTS PRINTER DRIVER GUIDE SEARCH HELP...
  • Page 25 Introduction NOTE: Images remain on the ribbon after printing. If you are working with confidential documents, you may need to consider Setting up the 8500 alternate ways of disposing of the ribbon to maintain security. Printer Remove the old ribbon from the ribbon carrier.
  • Page 26 Printer Operating the 8500 Printer Troubleshooting Site Specifications Push the ribbon cartridge against the hubs on the left until it can Accessories and engage the 2 holders on the right. Supplies Holder Turn the thick spool in the direction shown by the arrow, until the ribbon is taut.

  • Page 27: Connecting The Cables

    Introduction Connecting the Cables You must provide the necessary interface cables, either parallel or USB. Setting up the 8500 The 8500 printer has standard communication ports. Printer Operating the 8500 Printer Troubleshooting USB port Site Specifications Power cord Parallel port...
  • Page 28 Connecting a Parallel Cable To connect a parallel (Centronics) cable: Setting up the 8500 Make sure that your computer is turned off. Printer Connect the female end (no pins) of the cable to the 8500 printer Operating the 8500 parallel port. Printer Troubleshooting...
  • Page 29 Accessories and Supplies Connect the power cord. Press the POWER button on the front of the 8500 printer. When the POWER light turns green, turn on your computer. Press the ONLINE button to set the 8500 printer to offline mode.

  • Page 30: Handling Paper

    Follow these guidelines when you handle the paper: Setting up the 8500 Hold the paper by the edges to avoid fingerprints. Printer Do not load more than 50 sheets of paper in the paper tray. Operating the 8500 Printer Do not use wet or damaged paper.

  • Page 31: Loading The Paper Tray

    Setting up the 8500 various types. Printer The paper tray adjusts to the size of the paper you are loading. Do not Operating the 8500 force paper that is too long or too wide into the tray. Printer IMPORTANT: Use only the tray designed for the 8500 printer.
  • Page 32 Introduction If necessary, adjust the paper tray to fit the paper you are loading:  Move the paper width adjuster to the correct position for either 11”, Setting up the 8500 12” or A4 size paper. Printer  Slide the paper length adjuster to the correct position for the length Operating the 8500 of the paper you are loading.
  • Page 33 Introduction Place the paper in the tray with the logo side down (as Setting up the 8500 shown in the label on the tray) Printer making sure that the front corners of the stack are under the metal Operating the 8500 tabs.
  • Page 34 Introduction Set the clear cover onto the paper tray. Install the paper tray in the 8500 printer. Setting up the 8500 Printer Operating the 8500 Printer Raise the stopper. Troubleshooting Site Specifications Accessories and Supplies CONTENTS PRINTER DRIVER GUIDE SEARCH...
  • Page 35 Introduction Installing the Dust Covers Install the dust covers on the front and back of the 8500 printer. Setting up the 8500 Printer Front: Install the cover as shown below. (Insert the cover into the groove.) Operating the 8500 Printer...

  • Page 36: About Printer Initialization

    If the 8500 printer fails to initialize, no light illuminates on the display Troubleshooting panel. Turn the 8500 printer off and then back on. If a light still does not illuminate, turn off both the 8500 printer and the Site Specifications computer. Disconnect all cables from the 8500 printer except the power cable.

  • Page 37: Making A Test Print

    Introduction Making a Test Print Setting up the 8500 Making a test print verifies proper 8500 printer setup and operation, and confirms print quality. Printer To make a test print: Operating the 8500 Printer Press the POWER button while holding the ONLINE button.
  • Page 38 Introduction Operating the 8500 Printer Setting up the 8500 This chapter provides the information you need to operate the 8500 Printer printer. It includes: Operating the 8500 Looking at the buttons and lights Printer Working with paper Canceling the continuous printing...
  • Page 39 Accessories and Supplies POWER button The following indicator lights show the status of the 8500 printer: POWER light—illuminates in green when the 8500 printer is turned ERROR light—illuminates in red when an error occurs. The light remains on until all the errors are resolved.
  • Page 40 Introduction When the ERROR light glows steadily, you may be able to correct the problem yourself. Setting up the 8500 Printer Use the buttons: Operating the 8500 POWER button—Press to turn the power on or off. When the power Printer is turned on, the POWER light illuminates.
  • Page 41 Introduction Working with Paper This section describes the paper used with the 8500 printer. It also lists Setting up the 8500 handling and storage guidelines. Printer Thermal paper looks and feels like photographic paper, but it is not light Operating the 8500 sensitive.
  • Page 42 Introduction K odak Thermal Paper Types, Sizes, and Image Sizes Setting up the 8500 Printer Maximum Image Type of paper Paper Size Type of Ribbon Size Operating the 8500 Kodak Professional 210 x 297 mm Kodak Professional Printer Ektatherm 8500...
  • Page 43 Introduction Kodak Thermal Paper Types, Sizes, and Image Sizes (Cont.) Maximum Image Setting up the 8500 Type of paper Paper Size Type of Ribbon Size Printer Kodak Professional Kodak Professional 216 x 305 mm Operating the 8500 Ektatherm XtraLife Ektatherm paper (8.5 x 12")

  • Page 44: Handling And Storing Prints

    Using XtraLife ribbon increases the stability Supplies and durability of your prints. Your thermal images will last a long time if you use these guidelines for handling and storing them: Remove prints from the exit area ONLY AFTER the 8500 printer ejects them.
  • Page 45 Introduction Store thermal prints in a cool, dry environment free of chemical contamination. Setting up the 8500 Avoid storing prints at temperatures higher than 25 C (72 F) for Printer extended periods. Operating the 8500 A relative humidity between 30% and 50% is ideal.
  • Page 46 To keep the 8500 printer in good working condition: Operating the 8500 Keep the 8500 printer clean. Keep the surrounding area vacuumed Printer and litter-free. Protect the 8500 printer from tobacco smoke, dust, sand, and liquid Troubleshooting spills. Site Specifications Accessories and...
  • Page 47 Operating the 8500 turn off the 8500 printer and unplug it. Printer Wipe the covers, the paper tray area, and the paper tray with water and a damp, lint-free cloth. This eliminates dust build-up and Troubleshooting prevents dirt from getting into the 8500 printer.

  • Page 48: Troubleshooting

    Troubleshooting Setting up the 8500 This chapter describes the problems that you may occasionally have Printer with the 8500 printer. It also tells how to resolve these problems. Operating the 8500 This chapter contains the following sections: Printer Light indications and how to resolve them...
  • Page 49 Introduction Light Indications and How to Resolve Them The indicator lights become red when a problem has occurred. Setting up the 8500 You must resolve any problems before you can print. Printer Click the following light indication links to learn more.
  • Page 50 You may be able to identify or correct problems yourself. Follow the Setting up the 8500 instructions for the problem you have, and make a test print to see if the Printer problem is resolved. Use the following list to correct the problem. If the Operating the 8500 problem persists, service is required.

  • Page 51: Clearing A Paper Jam

    Introduction Clearing a Paper Jam Paper and ribbon may occasionally jam in the 8500 printer. Jams are Setting up the 8500 typically identified when the Error light becomes red. Jams may occur in Printer the following locations: Operating the 8500...
  • Page 52 Accessories and Supplies Reach in, and pull out the partially-fed paper. Install the tray and the front dust cover in the printer. IMPORTANT: Do not put partially-fed paper back into the paper tray. Discard any partially-fed paper from the paper tray.
  • Page 53 Introduction Clearing a Paper Jam from the Ribbon Cartridge Area Turn off the 8500 printer. Setting up the 8500 Open the top cover, and remove the ribbon cartridge. Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies Push the ribbon cartridge to the left and lift it up to remove it.
  • Page 54 Introduction Pull out the jammed paper. NOTE: Be careful not to damage the thermal head at this time. Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies Install the ribbon cartridge, and close the top cover.
  • Page 55 Introduction Clearing a Paper Jam from the Back Area Turn off the 8500 printer power. Setting up the 8500 Remove the back dust cover. Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies Remove the paper. Install the back dust cover.

  • Page 56: Repairing A Torn Ribbon

    Accessories and Takeup spool Supplies Place a piece of office tape on the center of the ribbon. Wind the takeup spool counterclockwise so that the office tape is not seen and the ribbon is straight. Install the repaired ribbon cartridge in the 8500 printer.

  • Page 57: Cleaning The Thermal Head

    Introduction Cleaning the Thermal Head Cleaning the thermal head helps to eliminate lines and streaks on your Setting up the 8500 prints. Printer CAUTION: Never rub or wipe anything across the thermal head Operating the 8500 except when cleaning it.
  • Page 58 Supplies Allow the wiped area to dry for about two minutes. Close the top cover, and turn on the printer. Make a test print. If image quality artifacts are visible on the test print, repeat Steps 1- 4. NOTE: It may be necessary to repeat Steps 1- 4 several times to remove any artifacts.

  • Page 59: Repacking The Printer

    Remove the paper from the paper tray. Operating the 8500 Open the top cover. Then remove the ribbon cartridge. Discard Printer the ribbon, or store it in its original box. Put the ink carrier in its original packing. Troubleshooting Close the top cover.

  • Page 60: Getting Additional Help

    Introduction Getting Additional Help Your dealer of Kodak products is the best source for information about Setting up the 8500 your printer and about purchasing supplies and accessories. Printer In addition, technical support is also available on Kodak’s Web site at Operating the 8500 www.kodak.com.
  • Page 61 Introduction Country Country code Helpline number Belgium 2 263-2211 Setting up the 8500 Printer Denmark 70 157000 Finland 9 584-071 Operating the 8500 Printer France 1 400-13000 Germany 711 406-0000 Troubleshooting Italy 2 660-28710 Netherlands 3065-99911 Site Specifications Norway 66-81-81-81...

  • Page 62: Troubleshooting

    Operating the 8500 Printer Troubleshooting Possible Cause Possible Solution The supply spool in the ribbon is empty. Install a new ribbon in the ribbon carrier. Site Specifications The ink ribbon is not set. Refer to Loading the Ribbon Cartridge. The ink ribbon is used up.
  • Page 63 Refer to Clearing a A paper jam occurred. Paper Jam. Site Specifications Remove the paper tray and ribbon A mechanical error occurred. cartridge. Turn off the 8500 printer power Accessories and and turn it on again. Supplies CONTENTS PRINTER DRIVER GUIDE...
  • Page 64 Load the proper paper into the tray. Site Specifications The top cover is open. Close the top cover. The paper size in the tray is not the Set the printer driver setting to the paper size in the tray. same as the size specified by the Accessories and printer driver.
  • Page 65 1. Wait for a while until the temperature inside the 8500 printer falls. (The Error light blinks in green.) 2. If the temperature does not fall, turn the 8500 printer off. Consider moving the 8500 printer to a location where the temperature is lower.
  • Page 66 Setting up the 8500 Printer Possible Cause Possible Solution Operating the 8500 Wait to see if the job is still processing. Job is processing Printer During data transfer, the PARALLEL and USB lights blink. During printing, the PARALLEL and USB Troubleshooting lights are on steady.
  • Page 67 White or colored lines and scratches Setting up the 8500 Possible Cause Possible Solution Printer 1. Check that the paper in the paper tray Dust or dirt has caused contamination. Operating the 8500 is clean and streak free. Printer 2. Check that the ribbon is clean.

  • Page 68: Paper Does Not Feed

    Introduction Smudges, smears and fingerprints Irregular shaped and colored areas appear on the prints. Setting up the 8500 Printer Operating the 8500 Possible Cause Possible Solution Printer Fingerprints or other oils have Replace the contaminated paper or ribbon with the new clean one.
  • Page 69 Introduction 8500 Printer does not respond when you press Setting up the 8500 buttons Printer Operating the 8500 Possible Cause Possible Solution Printer Printer conditions. 1. Make sure that the top cover is closed. Troubleshooting 2. Remove and reinstall the paper tray.

  • Page 70: Space Requirements

    Printer Printer dimensions Operating the 8500 Printer Width: 43.4 cm (17.1 inches) Depth: 35.8 cm (14.1 inches) excluding paper tray and front dust cover Troubleshooting Height: 22.8 cm (9.0 inches) excluding back dust cover Printer weight Site Specifications Approx. 13 kg (Approx. 28.7 lbs)

  • Page 71: Operating Environment

    Introduction Operating Environment Ambient operating temperature: 15 to 30 C (59 to 86 Setting up the 8500 Printer Relative humidity: 30 to 85% Operating the 8500 Printer Power Requirements Troubleshooting Voltage/frequency AC220-240V / 50/60Hz Site Specifications Power consumption 1.35 A, 210 watts...

  • Page 72: Accessories And Supplies

    Introduction Accessories and Supplies Setting up the 8500 This chapter lists the accessories and supplies available for the Kodak Printer Professional 8500 thermal printer and tells how to order them. Operating the 8500 Accessories Printer Purchase these items through your dealer or distributor.
  • Page 73 Introduction Paper The following paper sizes are available for the 8500 printer. Purchase Setting up the 8500 paper from your printer dealer or distributor. Paper is shipped as two Printer 50-sheet packages. Operating the 8500 NOTE: Refer to “Working with Paper”...
  • Page 74 EASTMAN KODAK COMPANY Kodak Professional Division Rochester, New York 14650 www.kodak.com/go/professional © Eastman Kodak Company, 2002. TM: Kodak, Kodak Professional P/N 2E6444...

This manual is also suitable for:

Professional 8500

Table of Contents