Road Warrior And Telecommuter Configurations; Ensuring Compatibility - Avaya IP Agent Installation And User Manual

Configuring the Avaya communication server

Road Warrior and Telecommuter configurations

If you will be using Avaya IP Agent for Voice-over-IP through the PC (Road Warrior
configuration) or using any telephone as your extension (Telecommuter configuration), this
section provides the procedures and information for proper administration of your Avaya
communication server.
This section contains the following topics:

Ensuring compatibility

●
Configuring station settings
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Ensuring compatibility
In this procedure, you set features on your Avaya communication server so that Avaya IP
Agent can be used in your content center.
Before you begin
The settings for IP connections can be enabled only if your Avaya communication server
supports use of Internet Protocol (IP) for calls.
! !
Important:
If you need to configure a specific range of ports to use with IP communications because of
firewalls or for some other reason, you must assign the range through both the Avaya
communication server and Avaya iClarity IP Audio. See
information on configuring port ranges on both systems.
Steps for ensuring Road Warrior and Telecommuter station settings
To ensure that your Avaya communication server supports the Telecommuter and Road
Warrior configurations:
1. Log in to the Station Administration Terminal (SAT) on the Avaya communication
server.
68 Avaya IP Agent Installation and User Guide
on page 68
on page 70
Important: Important:
If any settings of your Avaya communication server do not conform with the
steps in this procedure, you must contact Avaya to purchase the appropriate
options or configuration for your Avaya communication server before you
can use Avaya IP Agent.
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