Ip Telephone And Avaya Telephone-Ip Configurations; Ensuring Compatibility - Avaya IP Agent Installation And User Manual

IP Telephone and Avaya Telephone-IP
configurations
This section provides the procedures for configuring your Avaya communication server to
function properly with Avaya IP Agent if you use Avaya IP telephones in your contact
center.
This section contains the following topics:

Ensuring compatibility

●
Configuring station settings
●
Ensuring compatibility
This section provides the procedure for ensuring that your Avaya communication server is
configured to support the IP Telephone and Avaya Telephone-IP configurations.
Before you begin
The settings for IP connections can be enabled only if your Avaya communication server
supports use of Internet Protocol (IP) for calls.
! !
Important:
If you need to configure a specific range of ports to use with IP communications because of
firewalls or for some other reason, you must assign the range through both the Avaya
communication server and Avaya iClarity IP Audio. See
information on configuring port ranges on both systems.
Steps for ensuring IP telephone compatibility
To ensure that your Avaya communication server supports the IP Telephone and Avaya
Telephone-IP configurations:
1. Log in to the Station Administration Terminal (SAT) on the Avaya communication
server.
on page 79
on page 81
Important: Important:
If any settings of your Avaya communication server do not conform with the
steps in this procedure, you must contact Avaya to purchase the appropriate
options or configuration for your Avaya communication server before you
can use Avaya IP Agent.

IP Telephone and Avaya Telephone-IP configurations

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