Administering Avaya Ip Agent For Emergency Call Handling - Avaya IP Agent Installation And User Manual

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Administering Avaya IP Agent for Emergency Call Handling

This section provides the procedure for configuring Avaya IP Agent to use the Emergency
Call Handling Service.
Before you begin
The Avaya communication server to which you are connecting must have each extension
properly configured for the Emergency Call Handling Service before this feature can be
used through Avaya IP Agent.
Steps
To configure the Emergency Call Handling Service in Avaya IP Agent:
1. Start Avaya IP Agent.
Windows displays Avaya IP Agent and the Login window.
2. In the Login window, select the Settings button.
Avaya IP Agent displays the Settings dialog box.
3. Select the Emergency tab.
4. Place a check mark in the Enable emergency call handling feature check box.
5. Select the location that will be sent through the Avaya communication server for calls
placed to emergency services:
Configuring the Emergency Call Handling Service
Issue 1.1 August 2004
93

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