Avaya IP Office CTI Link Installation Manual
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- Installation manual (8 pages) ,
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- Programmer's manual (28 pages)
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Summary of Contents for Avaya IP Office CTI Link
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Page 1: Installation Manual
IP Office CTI Link Installation Manual 40DHB0002UKCC – Issue 4 (05/08/2002) -
Page 2: Table Of Contents
Page 2 - Contents Contents Introduction ............................3 Overview ..................................3 IP Office CTI Link Lite................................3 IP Office CTI Link Pro................................3 Installation and Configuration ......................4 Overview ..................................4 Installing TAPILink and DevLink ............................4 Installing the Wave Driver..............................5 Windows 2000..............................5 Windows NT4...............................5 Installing the CTI TAPILink Pro and Wave Licenses ......................6... -
Page 3: Introduction
Lite and Pro interfaces for software developers. Both the Lite and Pro offerings are the same program. The additional functionality provided by IP Office CTI Link Pro is enabled when the CTI Link Pro licence key is installed (see page 6). -
Page 4: Installation And Configuration
Installation and Configuration Installation and Configuration Overview The IP Office CTI Link installation primarily concerns the installation and configuration of the TAPI driver, both of which are detailed in the following paragraphs. Installation of the DevLink files is also detailed. For programming details, refer to the TAPI Link Developer's Guide and the DevLink Programmer's Guide respectively. -
Page 5: Installing The Wave Driver
This is not sufficient on it’s own, however. You need to prevent its use explicitly. Go to: “Multimedia/Devices/Audio Devices/Audio for IP400 32 bit WIDWOD driver /Properties” Check the box labelled “Do not map through this device”. IP Office CTI Link Installation and Configuration - Page 5 Installation Manual 40DHB0002UKCC – Issue 4 (05/08/2002) -
Page 6: Installing The Cti Tapilink Pro And Wave Licenses
Right-click in the right hand window and select New. Type in the 32 character license key. The IP Office Manager will indicate whether the license is valid or not. Page 6 - Installation and Configuration IP Office CTI Link 40DHB0002UKCC – Issue 4 (05/08/2002) Installation Manual... -
Page 7: Configuring The Tapi Driver
You will be presented with the list of TAPI Service Providers that you have installed. The IP Office TAPI Service Provider will be in the list of installed TAPI Service Providers. Select Avaya IP Office TAPI Service Provider and press Configure. You will be presented with the Avaya TAPI Configuration menu screen. -
Page 8: Single User Mode
The off-hook station checkbox can be found on the Telephony tab of the User’s setting in Manager. Page 8 - Installation and Configuration IP Office CTI Link 40DHB0002UKCC – Issue 4 (05/08/2002) Installation Manual... -
Page 9: Glossary
Microsoft Developer Network PSTN Public Switched Telephone Network Software Developer’s Kit TAPI Telephony Applications Programming Interface Telephony Service Provider TSPI Telephony Service Provider Interface User-to-User Information IP Office CTI Link Glossary - Page 9 Installation Manual 40DHB0002UKCC – Issue 4 (05/08/2002) - Page 10 Lucent Technologies has been transferred or licensed to Avaya. All trademarks identified by the ® or are registered trademarks or trademerks, repecively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains propietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements.