Upgrading Centrevu Agent To Avaya Ip Agent R5; Reinstalling Avaya Ip Agent R5; Applying Product Updates - Avaya IP Agent Installation And User Manual

If you select to not store information for multiple users during installation and multiple
●
users were used previously, Avaya IP Agent will only migrate the application data for the
user performing the upgrade.

Upgrading CentreVu Agent to Avaya IP Agent R5

This section provides information on upgrading CentreVu Agent to Avaya IP Agent.
Data migration
The installation procedure for upgrading to Avaya IP Agent is the same as listed in
Interactive installation
No data or settings are migrated from CentreVu Agent to Avaya IP Agent.
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CentreVu Agent must be uninstalled before Avaya IP Agent can be installed. This
●
uninstall will be initiated during the installation of Avaya IP Agent and will be carried out
upon receiving your confirmation.

Reinstalling Avaya IP Agent R5

This section provides information for reinstalling or upgrading to a later release of Avaya IP
Agent R5.
When you are reinstalling Avaya IP Agent, the current endpoint configuration of the
previous version is automatically selected. Other than this difference, the installation
procedure is the same as listed in

Applying product updates

The Product Update feature of Avaya IP Agent is used to search for version updates each
time Avaya IP Agent is started. See
this feature and how to use it.
on page 36 except for the following:
Interactive installation
General Settings panel
Upgrades and reinstallation
on page 36.
on page 213 for information on
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