Upgrading Centrevu Ip Agent V2 To Avaya Ip Agent R5; Upgrading Avaya Ip Agent V3,R4 To R5 - Avaya IP Agent Installation And User Manual

Installing Avaya IP Agent for PC-based configurations
recreated the screen pops on one personal computer, you can export this information
using the File > Export option from the menu bar and then import it into the remaining
Avaya IP Agent personal computers.
Personalized phone labels - If you changed the name of a feature listed in the Phone
●
Features or Personal Phone Features, these names cannot be saved during an
upgrade. You will need to rename these features in Avaya IP Agent R5.
Personal phone features - Any features copied to the Personal Phone Features
●
window are not saved during an upgrade. These entries must be manually copied to this
window in Avaya IP Agent R5.
For Avaya CallMaster VI configurations, Avaya IP Agent R5 does not import the previous
PASTE information. Avaya IP Agent R5 will download the PASTE information from the
Avaya communication server when it is run for the first time.

Upgrading CentreVu IP Agent V2 to Avaya IP Agent R5

This section provides information on upgrading CentreVu IP AgentV2 to Avaya IP Agent
R5.
Data migration
The installation procedure for upgrading to Avaya IP Agent is the same as listed in
Interactive installation
All data and settings used in CentreVu IP Agent V2 are migrated to Avaya IP Agent R5.
●
The installation directory for CentreVu IP Agent is changed to Avaya IP Agent.
●
If you select to not store information for multiple users during installation and multiple
●
users were used previously, Avaya IP Agent will only migrate the application data for the
user performing the upgrade.

Upgrading Avaya IP Agent V3,R4 to R5

This section provides information on upgrading Avaya IP Agent V3 or R4 to R5.
Data migration
The installation procedure for upgrading to Avaya IP Agent is the same as listed in
Interactive installation
All data and settings used in Avaya IP Agent V3 and R4 are migrated to Avaya IP Agent
●
R5.
48 Avaya IP Agent Installation and User Guide
on page 36 except for the following:
on page 36 except for the following: