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Table of Contents
Related Manuals for Avaya IP Office 4.0
Summary of Contents for Avaya IP Office 4.0
- Page 1 IP Office 4.0 CTI Link Installation Manual 15-601034 Issue 11 (6 December 2006)
- Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
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Page 3: Table Of Contents
Configuring the TAPI Driver........................5 Single User Mode ..........................6 Third Party Mode ..........................6 WAV Users ............................6 ACD Queues............................6 Configuring IP Office for TAPI ........................6 Index............................7 CTI Link Installation Manual Page iii IP Office 4.0 15-601034 Issue 11 (6 December 2006) -
Page 5: Cti Tapi Installation
This component provides a real-time event stream. The real-time event stream provides information on telephone activity as and when that activity occurs and also provides information on trunk activity. CTI Link Installation Manual Page 1 IP Office 4.0 15-601034 Issue 11 (6 December 2006) -
Page 6: Installing Tapilink And Devlink
11. Click Next. A progress bar is displayed and on completion the InstallShield Wizard Complete screen is displayed. 12. To exit from the install routine, click Finish. CTI Link Installation Manual Page 2 IP Office 4.0 15-601034 Issue 11 (6 December 2006) -
Page 7: Installing The Wave Driver
WIDWOD32 driver. This is not sufficient on its own, therefore you need to prevent its use explicitly. 2. Go to Sounds and Audio Devices/Hardware/Avaya IP400 32 bit WIDWOD Driver/ Properties/Properties/Properties. 3. Check Do not map through this device. -
Page 8: Windows 2000
6. Send the configuration back to IP Office and select Reboot. 7. Following the reboot, reload the configuration and check that the new license is shown as Valid. CTI Link Installation Manual Page 4 IP Office 4.0 15-601034 Issue 11 (6 December 2006) -
Page 9: Configuring The Tapi Driver
TAPI Service Providers that you have installed. The IP Office TAPI Service Provider will be in the list of installed TAPI Service Providers. Select Avaya IP Office TAPI Service Provider and press Configure. You will be presented with the Avaya TAPI Configuration menu screen. -
Page 10: Single User Mode
TAPI. Without this option set, the phone will remain in a disconnected state until the phone is hung up manually. The off-hook station check box can be found on the Telephony tab of the User settings in Manager. CTI Link Installation Manual Page 6 IP Office 4.0 15-601034 Issue 11 (6 December 2006) -
Page 11: Index
ACD queues...............5 TAPIlink..............2 wave driver............3 configuring IP Office for TAPI..........6 WAV users ..............5 TAPI driver ............5 Windows 2000 ..............4 lite .................1 XP .................3 pro.................1 installing CTI Link Installation Manual Page 7 IP Office 4.0 15-601034 Issue 11 (6 December 2006) - Page 12 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.