Registering with the Avaya communication server
Before you can use Avaya IP Agent, you must register Avaya IP Agent with the Avaya
communication server and register your extension through the Login window. Once you
are registered with the Avaya communication server, you can make yourself available for
ACD calls by performing an agent login.
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Important:
This section provides the procedure for registering with an Avaya communication server.
This must be done so that you can use Avaya IP Agent for placing and answering calls in
an IP Endpoint configuration.
Before you begin
If you attempt to log in to an Avaya communication server that is not a DEFINITY,
MultiVantage, or Communication Manager system, Avaya IP Agent displays an Invalid
Station Type error message. You must use a DEFINITY, MultiVantage, or Communication
Manager system with Avaya IP Agent. You can see a list of systems that are supported by
consulting
Setting default registration information
The Settings button on the Login window can be used to configure more advanced
features that are used with Avaya IP Agent and the Avaya communication server. For more
information on these settings, see
Steps for registering with an Avaya communication server
To register with the Avaya communication server:
1. When you start Avaya IP Agent, the Login window is displayed. If this window is not
displayed, select File > Station Login from the Avaya IP Agent main window.
Avaya IP Agent displays the Login window for your IP Endpoint configuration.
Important:
Important:
Avaya CallMaster VI configurations do not register with the Avaya
communication server as described in this section. Registration is automatic
through the Avaya CallMaster VI telephone. If you are using an Avaya
CallMaster VI configuration, proceed to
page 117.
Avaya communication server
Registering with the Avaya communication server
Logging in as an agent (EAS)
on page 29.
Login Settings dialog box
on
on page 228.
Issue 1.1 August 2004
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