Network Compatibility - Avaya IP Agent Installation And User Manual

Network compatibility

Network compatibility
Avaya IP Agent provides support for several H.323-compatible firewalls and Virtual Private
Networks (VPNs). For shim-based VPNs, you must use the Advanced tab in the Avaya
iClarity IP Audio dialog boxes used for login to set an IPSec IP address, that is assigned by
the VPN gateway and that is visible to the application on the personal computer. If you
need assistance, contact Avaya technical support.
The VPN solution provided by Avaya iClarity IP Audio only supports VPNs that use
one-to-one IP address substitution. VPNs that use many-to-one IP address substitution
cannot be used with Avaya IP Agent.
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