Uninstalling Avaya Ip Agent; Introduction; Steps For Uninstalling Avaya Ip Agent - Avaya IP Agent Installation And User Manual

Installing Avaya IP Agent for PC-based configurations

Uninstalling Avaya IP Agent

This section explains how to uninstall Avaya IP Agent. The uninstall program removes all
files and directories that were created during the installation of Avaya IP Agent.

Introduction

You can uninstall Avaya IP Agent using the Windows Add/Remove Programs feature.
Read-only folders that are shared with other applications are not removed. If you have
added any files or directories to the Avaya IP Agent installation directory, those files will not
be removed.
The uninstall program removes:
All installed Avaya IP Agent files, including all language versions
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Folders created by the Avaya IP Agent installation
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Log files created by Avaya IP Agent
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The iClarity IP Audio component
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Steps for uninstalling Avaya IP Agent

To uninstall the Avaya IP Agent application from Windows 2000 or Windows XP:
1. Close Avaya IP Agent if it is currently running.
2. In the Windows Control Panel, select Add/Remove Programs.
Windows displays the Add/Remove Programs dialog box.
3. In the Currently installed programs list box, highlight Avaya IP Agent.
4. Select the Change/Remove button.
InstallShield displays a message box asking you to confirm that Avaya IP Agent should
be removed.
5. Select the Yes button to start the uninstall process.
InstallShield displays a message box asking if you want to preserve user data.
6. Select one of the following buttons regarding preservation of user data:
Yes - Selecting this option saves all user data and settings so that a reinstallation of
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Avaya IP Agent retains the same configuration.
50 Avaya IP Agent Installation and User Guide