Personal Computer Hardware - Avaya IP Agent Installation And User Manual

Installing Avaya IP Agent for PC-based configurations

Personal computer hardware

The following topics present the minimum personal computer hardware requirements for
Avaya IP Agent:
Processor
An x86-based processor rated at 300 MHz or faster is required. For Road Warrior (VoIP)
configurations, a minimum of a 400 MHz processor is required. See
considerations
Hard disk space
Avaya IP Agent requires a minimum of 30 MB. Avaya IP Agent can require more hard disk
space, depending on the amount of data stored for the phone directory, call history, agent
greetings, and screen pops.
RAM
The following table shows the memory requirements for the Avaya IP Agent configurations
and the supported operating systems:
Configuration
Road Warrior (VoIP)
Telecommuter
IP Telephone
Avaya Telephone-IP
Avaya Telephone-DCP
CallMaster VI
Audio
Road Warrior (VoIP) configurations require a sound card and one of the following hardware
configurations:
Headset with integrated microphone
●
PC speakers and microphone
●
For maximum voice quality, Avaya recommends that you use a sound card that supports
full-duplex operation. Use of a headset or Universal Serial Bus (USB) headset provides
higher voice quality than that of simply using speakers and a microphone connected to
your personal computer.
30 Avaya IP Agent Installation and User Guide
on page 33 for more information regarding hardware resources.
Windows 2000
128 MB
64 MB
Voice-over-IP
Windows XP
256 MB
64 MB